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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A

    SUSE Rancher

    Score9.4 out of 10
    N/ADeveloped by Rancher Labs and now from SUSE, Rancher is open-source software that enables organizations to deploy and manage Kubernetes at scale, on any infrastructure across the data center, cloud, branch offices, and the network edge. Rancher centrally manages Kubernetes clusters across the organization in order to ensure security and accelerate transformation. Rancher is also available hosted. Hosted Rancher is a fully managed Rancher control plane - presented as the fastest, most cost…

    $7,594.99

    per year up to 500 nodes

    Pricing
    ScienceLogic AI PlatformSUSE Rancher
    Editions & Modules
    No answers on this topic
    Subscription license
    7,594.99
    per year up to 500 nodes
    Standard Subscription
    11,234.99
    per year 10 nodes
    Priority Subscription
    30,514.99
    per year 10 nodes
    Management Server Priority Subscription
    41,830.99
    per year 1 instance
    Offerings
    Pricing Offerings
    ScienceLogic AI PlatformSUSE Rancher
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation—
    More Pricing Information
    Community Pulse
    ScienceLogic AI PlatformSUSE Rancher
    Considered Both Products
    ScienceLogic
    No answer on this topic
    SUSE
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    81 Answers
    100%
    Would buy again
    17 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    71 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    86 Answers
    100%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    44 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    58 Answers
    100%
    Implementation went as expected
    15 Answers
    Features
    ScienceLogic AI PlatformSUSE Rancher
    AIOps Features
    Comparison of AIOps Features features of ScienceLogic AI Platform and SUSE Rancher
    Feature
    ScienceLogic AI Platform
    7.6
    26 Ratings
    0% below category average
    SUSE Rancher
    -
    Ratings
    Monitoring and Alerting8.225 Ratings00 Ratings
    Performance Analytics7.826 Ratings00 Ratings
    Incident Management6.626 Ratings00 Ratings
    Service Desk Integration7.525 Ratings00 Ratings
    Root Cause Analysis7.721 Ratings00 Ratings
    Capacity Planning Tool7.222 Ratings00 Ratings
    Configuration and Change Management7.723 Ratings00 Ratings
    Automated Remediation7.620 Ratings00 Ratings
    Collaboration and Communication8.020 Ratings00 Ratings
    Threat Intelligence7.319 Ratings00 Ratings
    Container Management
    Comparison of Container Management features of ScienceLogic AI Platform and SUSE Rancher
    Feature
    ScienceLogic AI Platform
    -
    Ratings
    SUSE Rancher
    7.5
    7 Ratings
    9% below category average
    Security and Isolation00 Ratings8.06 Ratings
    Container Orchestration00 Ratings8.77 Ratings
    Cluster Management00 Ratings7.47 Ratings
    Storage Management00 Ratings6.76 Ratings
    Resource Allocation and Optimization00 Ratings7.66 Ratings
    Discovery Tools00 Ratings6.56 Ratings
    Update Rollouts and Rollbacks00 Ratings7.17 Ratings
    Self-Healing and Recovery00 Ratings7.86 Ratings
    Analytics, Monitoring, and Logging00 Ratings8.07 Ratings
    Best Alternatives
    ScienceLogic AI PlatformSUSE Rancher
    Small Businesses
    No answers on this topic
    Mirantis Kubernetes Engine
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Amazon Elastic Container Service (Amazon ECS)
    Score8.6 out of 10
    Enterprises
    ignio AIOps
    Score8.1 out of 10
    Kubernetes
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ScienceLogic AI PlatformSUSE Rancher
    Likelihood to Recommend
    8.0
    (228 ratings)
    8.8
    (17 ratings)
    Likelihood to Renew
    8.5
    (24 ratings)
    10.0
    (1 ratings)
    Usability
    9.6
    (15 ratings)
    8.0
    (3 ratings)
    Availability
    9.2
    (14 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    6.6
    (20 ratings)
    6.8
    (2 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    7.7
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (99 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    8.0
    (15 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    ScienceLogic AI PlatformSUSE Rancher
    Likelihood to Recommend
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
    Read full review
    SUSE
    SUSE Rancher as a management tool becomes useful on a larger scale. Small deployments not so much. If someone also requires Kubernetes capacity or storage, Rancher is an excellent choice. Also, without Kubernetes' skills, it is unlikely that Rancher deployment is going to be a success. Then again if someone else is managing your Kubernetes capacity, setting up the software's capacity will yield greater control. Rancher is not a very integrated solution similar to others in the market.
    Incentivized
    Read full review
    Pros
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    SUSE
    • Public and private cloud infrastructure providers based on K8s CAPI
    • REST API that can be used to integrate company services with Rancher
    • GUI that is easy to learn and use in daily operations
    • Builtin GitOps automation solution based on Fleet project
    • It is fully open source
    Read full review
    Cons
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    SUSE
    • No possibility to snapshot Projects. You can snapshot and restore the whole Kubernetes cluster, but not a Project or Namespace. For this, you have to use external tools.
    • You cannot detach the Rancher-created Kubernetes clusters from Rancher management.
    Read full review
    Likelihood to Renew
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
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    SUSE
    No answers on this topic
    Usability
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
    Read full review
    SUSE
    Overall it deserves an 8 out of 10. The platform is very easy to use as long as the UI is stable. We have had a few buggy versions in the past. However the CLI is excellent and the platform is simple to manage and maintain. It is easy to deploy and offer for company wide use which increases utilization and ROI.
    Incentivized
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    Reliability and Availability
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
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    SUSE
    No answers on this topic
    Performance
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    SUSE
    No answers on this topic
    Support Rating
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    SUSE
    The documentation is quite complete and there is a very active community that is willing to collaborate and answer questions for those who are just starting out.
    Read full review
    In-Person Training
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    SUSE
    No answers on this topic
    Online Training
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Implementation Rating
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    SUSE
    No answers on this topic
    Alternatives Considered
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    SUSE
    We started using SUSE Rancher in the early days and spent a large amount of time getting to know and love it. This was before the days of some of the likes of Amazon Web Services who may now provide a cheaper but less feature-rich alternative to SUSE Rancher, however we have yet to explore this.
    Incentivized
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    Contract Terms and Pricing Model
    ScienceLogic
    No answers on this topic
    SUSE
    The investment for small environments is quite significant. There has to be a compelling case to enhance the areas where SUSE Rancher brings in value to make such a financial leap. There is also a free version to test the value propositions, which will help support the user's buying decisions. More clusters, more volume, more tasks and more complexity in the environment equals more value that Rancher can provide.
    Incentivized
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    Scalability
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    SUSE
    No answers on this topic
    Return on Investment
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    SUSE
    • Shortens "Time-to-Market" factor for new business applications or implementing new functionalities. From 1 to 50 microservices-based business applications in 6 years.
    • 24/7 availability, generates more money. There are many infrastructure components that are regularly powered-off for maintenance or upgrade, bur we rarely are turning off our downstream Kubernetes clusters where our business applications lives.
    • Single Point of Contact with platform maintenance and development Team, eases implementation of new business applications
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    ScreenShots

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard