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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A

    VMware vCenter

    Score8.4 out of 10
    N/AVMware vCenter is an advanced server management software that provides a centralized platform for controlling vSphere environments for visibility across hybrid clouds. VMware vCenter is no longer sold as a standalone product and is now available as a part of VMware Cloud Foundation.

    $6,044

    per year

    Pricing
    ScienceLogic AI PlatformVMware vCenter
    Editions & Modules
    No answers on this topic
    Basic
    6,044
    per year
    Production
    6,244
    per year
    Offerings
    Pricing Offerings
    ScienceLogic AI PlatformVMware vCenter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation—
    More Pricing Information
    Community Pulse
    ScienceLogic AI PlatformVMware vCenter
    Considered Both Products
    ScienceLogic
    Chose ScienceLogic AI Platform
    Both of the tools we used before were with agents, so there was a need to configure the agent initially, before it could be used. Sometimes, there were issues with the service or the configuration of the agent, and deep troubleshooting was necessary to find the mistake in …
    Incentivized
    Chose ScienceLogic AI Platform
    From a monitoring perspective, in my opinion, ScienceLogic SL1 meets if not exceeds in all areas. The two caveats are APM and Network Flow Analytics (NFA) where ScienceLogic SL1 does not have a native capability but does integrate well with the leading APM and NFA providers.
    Incentivized
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    81 Answers
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    71 Answers
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    86 Answers
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    44 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    58 Answers
    95%
    Implementation went as expected
    18 Answers
    Features
    ScienceLogic AI PlatformVMware vCenter
    AIOps Features
    Comparison of AIOps Features features of ScienceLogic AI Platform and VMware vCenter
    Feature
    ScienceLogic AI Platform
    7.6
    26 Ratings
    0% below category average
    VMware vCenter
    -
    Ratings
    Monitoring and Alerting8.225 Ratings00 Ratings
    Performance Analytics7.826 Ratings00 Ratings
    Incident Management6.626 Ratings00 Ratings
    Service Desk Integration7.525 Ratings00 Ratings
    Root Cause Analysis7.721 Ratings00 Ratings
    Capacity Planning Tool7.222 Ratings00 Ratings
    Configuration and Change Management7.723 Ratings00 Ratings
    Automated Remediation7.620 Ratings00 Ratings
    Collaboration and Communication8.020 Ratings00 Ratings
    Threat Intelligence7.319 Ratings00 Ratings
    Best Alternatives
    ScienceLogic AI PlatformVMware vCenter
    Small Businesses
    No answers on this topic
    cPanel
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    ignio AIOps
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ScienceLogic AI PlatformVMware vCenter
    Likelihood to Recommend
    8.0
    (228 ratings)
    8.3
    (55 ratings)
    Likelihood to Renew
    8.5
    (24 ratings)
    9.0
    (1 ratings)
    Usability
    9.6
    (15 ratings)
    7.8
    (7 ratings)
    Availability
    9.2
    (14 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    6.6
    (20 ratings)
    9.0
    (5 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    7.7
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (99 ratings)
    9.0
    (1 ratings)
    Configurability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (15 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    ScienceLogic AI PlatformVMware vCenter
    Likelihood to Recommend
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
    Read full review
    VMware by Broadcom
    The VMware vCenter server is very useful in maintaining the CPU/RAM/datastore resources are balanced when there are multiple ESX/ESXi host servers. It is clear what resources are being used, and it is easy to migrate VMs to different ESX/ESXi hosts. Being able to remotely connect to the VM servers in vCenter when you cannot have other remote connections helps in maintenance and troubleshooting.
    Incentivized
    Read full review
    Pros
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    VMware by Broadcom
    • VSAN storage management and redundancy - high performance IO with built in fault tolerance across the cluster, not reliant on a single hardware item
    • VM fault tolerance. The ability to relocate a running VM and restart VMs from failed or isolated nodes
    • Resource management and alerting. Tracking load across physical systems and allowing us to rebalance for better utilisation
    Incentivized
    Read full review
    Cons
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    VMware by Broadcom
    • Currently, the HTML 5-based vSphere Client lets you manage the essential functions of vSphere from any browser, however, it would be nice if they would port all management functions over to the HTML 5-based Client.
    • Performing updates and upgrades to the infrastructure is a bit challenging for someone that may not be as intimate with vSphere. I think the updates/upgrades should be more integrated into the UI and provide the ability to push to the hosts, etc...
    • It would also be nice to have a more robust snapshot management tool to prevent snapshot overgrowth. It would be nice to be able to set a lifespan for the snapshot(s)
    Incentivized
    Read full review
    Likelihood to Renew
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
    Read full review
    VMware by Broadcom
    We are very dependent on this software, it has become a much needed tool to perform the daily tasks that are required to maintain the virtual server environment. VMware has become very pricey over the years, so we are looking for alternatives for cost savings strategy, but nothing has been found to be on par to what we are currently using
    Incentivized
    Read full review
    Usability
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
    Read full review
    VMware by Broadcom
    I work with vCenter for 10+ years and i love it. I can find my way around and can help building and expanding the platform. It is easy to use and there are a lot good communities for the extra support when needed. Even the Homelab community is of great value.
    Incentivized
    Read full review
    Reliability and Availability
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Performance
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Support Rating
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    VMware by Broadcom
    VMware support has always been fantastic and they have been invaluable in solving tougher issues that have been run into. Most of the time, any oddities encountered are fixed by available updates. This can be deduced by support quickly with logs within vCenter. We have not run into something yet that support was unable to help with. They either have a solution already, or they are able to find one quickly.
    Incentivized
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    In-Person Training
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Online Training
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Implementation Rating
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    VMware by Broadcom
    Since moving away from the Windows Server hosting the vCenter application and instead using a virtual appliance, it has become much easier to implement and deploy the new versions. We can easily create a snapshot or clone of the vCenter vApp to ensure any problems encountered during the upgrade can be mitigated with a fall back to the old version to prevent unscheduled downtime.
    Incentivized
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    Alternatives Considered
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    VMware by Broadcom
    Citrix Xen Server.... Great Hypervisor but very limited in terms of functionality
    MS Hyper-V... [VMware vCenter Server] is better for almost everything and appliance form makes a clear winner for security and ease of deployment
    Incentivized
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    Scalability
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Return on Investment
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    VMware by Broadcom
    • The positive impact of vcenter is definitely felt in larger organisations in terms of being able to manage multiple servers all in one environment
    • It will decrease the amount of time your server engineers will have to spend in the server room or datacenter.
    Incentivized
    Read full review
    ScreenShots

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard