What users are saying about
2 Ratings
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Top Rated
98 Ratings
2 Ratings
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Score 8.4 out of 100

Shopify Plus

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Top Rated
98 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

SellerCloud

Great for a business selling on lots of channels looking for a cost effective solution
Warren Marland | TrustRadius Reviewer

Shopify Plus

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Fallon Penrod | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

SellerCloud
Shopify Plus
8.7
Product catalog & listings
SellerCloud
Shopify Plus
8.7
Product management
SellerCloud
Shopify Plus
9.1
Bulk product upload
SellerCloud
Shopify Plus
8.9
Branding
SellerCloud
Shopify Plus
8.7
Mobile storefront
SellerCloud
Shopify Plus
9.1
Product variations
SellerCloud
Shopify Plus
8.1
Website integration
SellerCloud
Shopify Plus
8.4
Visual customization
SellerCloud
Shopify Plus
8.5
CMS
SellerCloud
Shopify Plus
8.7

Online Shopping Cart

SellerCloud
Shopify Plus
8.6
Abandoned cart recovery
SellerCloud
Shopify Plus
8.5
Checkout user experience
SellerCloud
Shopify Plus
8.6

Online Payment System

SellerCloud
Shopify Plus
9.2
eCommerce security
SellerCloud
Shopify Plus
9.2

eCommerce Marketing

SellerCloud
Shopify Plus
8.2
Promotions & discounts
SellerCloud
Shopify Plus
8.6
Personalized recommendations
SellerCloud
Shopify Plus
8.0
SEO
SellerCloud
Shopify Plus
8.1

eCommerce Business Management

SellerCloud
Shopify Plus
8.7
Order processing
SellerCloud
Shopify Plus
9.0
Inventory management
SellerCloud
Shopify Plus
8.7
Shipping
SellerCloud
Shopify Plus
8.9
Custom functionality
SellerCloud
Shopify Plus
8.2

Pros

SellerCloud

  • automates order processing
  • automates inventory uploads
Daniel Edelist | TrustRadius Reviewer

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

SellerCloud

  • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
  • Support is impersonal and they have a confusing ticket system
Warren Marland | TrustRadius Reviewer

Shopify Plus

  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Ricky Jordan | TrustRadius Reviewer

Support Rating

SellerCloud

SellerCloud 1.0
Based on 2 answers
Terrible customer service, terrible at implementation, gross negligence in follow up
Daniel Edelist | TrustRadius Reviewer

Shopify Plus

Shopify Plus 10.0
Based on 2 answers
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

SellerCloud

Best balance of functionality and cost.
Warren Marland | TrustRadius Reviewer

Shopify Plus

Shopify Plus feels like a premium investment with a vast support knowledge base that can help you get set up and ready to publish relatively quickly. You may need some initial training to help get set up but once you have the basics covered, making any amendments and getting approval to change things around is simple enough that you may never need support from them again. Shopify Plus also has a great support team which was crucial in our decision-making process. In comparison, Shopio was an initial product we tested against Shopify Plus to see how both could compete together, and even though Shopio was the cheaper option, there was a reason for that as their user interface lacked credibility.
Anonymous | TrustRadius Reviewer

Return on Investment

SellerCloud

  • Disaster in terms of implementation. It took us far longer than what was promised
  • Service failures really set us back, wasted our time, involved too many people
  • We were given half stories and they dragged in terms of solving problems.
Daniel Edelist | TrustRadius Reviewer

Shopify Plus

  • Plus has enabled us to open a new direct to consumer business line and revenue stream.
  • It has been a learning experience to optimize the ecomm store.
  • Finding the right 3rd party partners to work with on Shopify integrations has also been hit or miss.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SellerCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SellerCloud
8.4
Shopify Plus
9.0

Support Rating

SellerCloud
1.0
Shopify Plus
10.0

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