What users are saying about
2 Ratings
127 Ratings
2 Ratings
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Score 8.6 out of 100
127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Online Storefront

    SellerCloud

    Feature Set Not Supported
    N/A
    8.9

    Shopify Plus

    89%
    Shopify Plus ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    8.8
    88%
    26 Ratings

    Product management

    N/A
    0 Ratings
    9.2
    92%
    27 Ratings

    Bulk product upload

    N/A
    0 Ratings
    9.0
    90%
    25 Ratings

    Branding

    N/A
    0 Ratings
    8.8
    88%
    26 Ratings

    Mobile storefront

    N/A
    0 Ratings
    9.3
    93%
    27 Ratings

    Product variations

    N/A
    0 Ratings
    8.4
    84%
    26 Ratings

    Website integration

    N/A
    0 Ratings
    8.9
    89%
    24 Ratings

    Visual customization

    N/A
    0 Ratings
    8.8
    88%
    27 Ratings

    CMS

    N/A
    0 Ratings
    8.6
    86%
    26 Ratings

    Online Shopping Cart

    SellerCloud

    Feature Set Not Supported
    N/A
    8.7

    Shopify Plus

    87%
    Shopify Plus ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    8.7
    87%
    26 Ratings

    Checkout user experience

    N/A
    0 Ratings
    8.8
    88%
    27 Ratings

    Online Payment System

    SellerCloud

    Feature Set Not Supported
    N/A
    9.4

    Shopify Plus

    94%
    Shopify Plus ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    9.4
    94%
    27 Ratings

    eCommerce Marketing

    SellerCloud

    Feature Set Not Supported
    N/A
    8.5

    Shopify Plus

    85%
    Shopify Plus ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    8.9
    89%
    27 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    8.5
    85%
    22 Ratings

    SEO

    N/A
    0 Ratings
    8.2
    82%
    27 Ratings

    eCommerce Business Management

    SellerCloud

    Feature Set Not Supported
    N/A
    8.9

    Shopify Plus

    89%
    Shopify Plus ranks higher in 4/4 features

    Order processing

    N/A
    0 Ratings
    9.3
    93%
    26 Ratings

    Inventory management

    N/A
    0 Ratings
    8.9
    89%
    25 Ratings

    Shipping

    N/A
    0 Ratings
    9.0
    90%
    25 Ratings

    Custom functionality

    N/A
    0 Ratings
    8.3
    83%
    26 Ratings

    Attribute Ratings

    • Shopify Plus is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.6

    SellerCloud

    86%
    2 Ratings
    8.9

    Shopify Plus

    89%
    28 Ratings

    Support Rating

    1.0

    SellerCloud

    10%
    2 Ratings
    10.0

    Shopify Plus

    100%
    2 Ratings

    Likelihood to Recommend

    SellerCloud

    Great for a business selling on lots of channels looking for a cost effective solution
    Warren Marland | TrustRadius Reviewer

    Shopify Plus

    Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
    Fallon Penrod | TrustRadius Reviewer

    Pros

    SellerCloud

    • automates order processing
    • automates inventory uploads
    Daniel Edelist | TrustRadius Reviewer

    Shopify Plus

    • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
    • Great new features consistently being added, ahead of the curve on almost everything
    • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
    • Most Merchant Success Managers are good and genuinely want to be helpful
    • A fantastic user interface, very logical and easy to use
    • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
    Anonymous | TrustRadius Reviewer

    Cons

    SellerCloud

    • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
    • Support is impersonal and they have a confusing ticket system
    Warren Marland | TrustRadius Reviewer

    Shopify Plus

    • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
    • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
    • The 24/7 support doesn't seem as dedicated as they once were.
    Ricky Jordan | TrustRadius Reviewer

    Pricing Details

    SellerCloud

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Shopify Plus

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    SellerCloud

    SellerCloud 1.0
    Based on 2 answers
    Terrible customer service, terrible at implementation, gross negligence in follow up
    Daniel Edelist | TrustRadius Reviewer

    Shopify Plus

    Shopify Plus 10.0
    Based on 2 answers
    Always are quick to answer our questions and help us find a solution
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    SellerCloud

    Best balance of functionality and cost.
    Warren Marland | TrustRadius Reviewer

    Shopify Plus

    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    SellerCloud

    • Disaster in terms of implementation. It took us far longer than what was promised
    • Service failures really set us back, wasted our time, involved too many people
    • We were given half stories and they dragged in terms of solving problems.
    Daniel Edelist | TrustRadius Reviewer

    Shopify Plus

    • Shopify Plus has been a very cost effective solution for us.
    • As our business grows, it's easy to train new hires on how to use Shopify Plus.
    • What we've lost in the missing features of Shopify we've made up for in the other areas.
    Anonymous | TrustRadius Reviewer

    Screenshots

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