What users are saying about
23 Ratings
2 Ratings
23 Ratings
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Score 8.1 out of 100
2 Ratings
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Score 9 out of 100

Feature Set Ratings

    Email & Online Marketing

    8.4

    SendPulse

    84%

    ShopperTrak

    Feature Set Not Supported
    N/A
    SendPulse ranks higher in 8/8 features

    WYSIWYG email editor

    6.5
    65%
    13 Ratings
    N/A
    0 Ratings

    Dynamic content

    7.0
    70%
    13 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    10.0
    100%
    11 Ratings
    N/A
    0 Ratings

    A/B testing

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Mobile optimization

    7.5
    75%
    13 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    8.5
    85%
    24 Ratings
    N/A
    0 Ratings

    List management

    8.0
    80%
    13 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    8.5

    SendPulse

    85%

    ShopperTrak

    Feature Set Not Supported
    N/A
    SendPulse ranks higher in 3/3 features

    Dashboards

    10.0
    100%
    12 Ratings
    N/A
    0 Ratings

    Standard reports

    8.5
    85%
    13 Ratings
    N/A
    0 Ratings

    Custom reports

    7.0
    70%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • SendPulse is rated higher in 1 area: Support Rating
    • ShopperTrak is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    SendPulse

    70%
    13 Ratings
    9.0

    ShopperTrak

    90%
    1 Rating

    Likelihood to Renew

    9.1

    SendPulse

    91%
    1 Rating

    ShopperTrak

    N/A
    0 Ratings

    Usability

    8.2

    SendPulse

    82%
    1 Rating

    ShopperTrak

    N/A
    0 Ratings

    Support Rating

    9.1

    SendPulse

    91%
    2 Ratings
    8.0

    ShopperTrak

    80%
    1 Rating

    Implementation Rating

    8.2

    SendPulse

    82%
    2 Ratings

    ShopperTrak

    N/A
    0 Ratings

    Likelihood to Recommend

    SendPulse

    If you have to send several thousand emails to a bunch of different people on your mailing list (and want to customise fields from your database like: Hi 'Mr X' or 'Hi Jane') and want to do it quickly then SendPulse can help.If you are not fantastic with coming up with fresh looks and layout for mailers and want a program that makes suggestions to make life easier, then SendPulse can help.If you want to send an email campaign that is very similar to your last one but just want to tweak one or two things then SendPulse can help.If you want to send reminder emails or emails to segments of your mailing list who did or did not open your email or click on links in your email then SendPulse can help.
    Zachariah King | TrustRadius Reviewer

    ShopperTrak

    ShopperTrak is excellent at measuring inbound and outbound traffic. Their technology works well and is very accurate. Comparing this data to sales allows our team to see conversion and shopper to associate ratios, which help us make educated business decisions.
    Anonymous | TrustRadius Reviewer

    Pros

    SendPulse

    • SendPulse allows to connect with subscribers at the best time for each subscriber, which I haven't found anywhere else. What I mean is that if one of your subscribers reads emails at 8am, and another one at 2pm, SendPulse will automatically sends emails at that time when you subscriber reads emails. This is fantastic to increase your open rate!
    • It is easy to use, create a template for a newsletter, create auto-responders, create different unsubscribe pages.
    • It is easy to add any field you need to your CRM in SendPulse, so that you can target the people in your list more effectively.
    • Customer support is very fast and friendly (always a plus :-) ). I usually get an answer within 10 minutes to an hour to any question I have.
    • SendPulse allows to create a win-win situation when an email goes out, and avoid "spammy" situations with subscribers.
    • SendPulse has a great quality-price (have a look for yourself, but it's one of the cheapest on the market right now, and with the many features that are included, I personally find it's a steal)
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    ShopperTrak

    • Count inbound and outbound traffic
    • Compare traffic to location specific sales.
    • Detailed dashboards with at a glance actionable content.
    Anonymous | TrustRadius Reviewer

    Cons

    SendPulse

    • In the email editor they should include text separator. I can not put any separator between two lines in the same box. And sometimes the unavailabilty of this feature make my e-mails slightly less attractive.
    • They should include image editor in Drag & Drop Edition option so that users can edit their images there itself.
    • Campaign approvals take long time.
    Anonymous | TrustRadius Reviewer

    ShopperTrak

    • Updated end users when enhancements are implemented.
    • User specific reporting.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    SendPulse

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ShopperTrak

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    SendPulse

    SendPulse 9.1
    Based on 1 answer
    Because I love how easy and intuitive SendPulse is.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    ShopperTrak

    No score
    No answers yet
    No answers on this topic

    Usability

    SendPulse

    SendPulse 8.2
    Based on 1 answer
    I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    ShopperTrak

    No score
    No answers yet
    No answers on this topic

    Support Rating

    SendPulse

    SendPulse 9.1
    Based on 2 answers
    Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    ShopperTrak

    ShopperTrak 8.0
    Based on 1 answer
    Our ShopperTrak dedicated customer success manager is great to work with. The Technical Support team is responsive and always willing to help.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    SendPulse

    SendPulse 8.2
    Based on 2 answers
    When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    ShopperTrak

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    SendPulse

    For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
    Justin DiMucci | TrustRadius Reviewer

    ShopperTrak

    No answers on this topic

    Return on Investment

    SendPulse

    • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
    • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
    • It made brand building very easy among my clients.
    Anonymous | TrustRadius Reviewer

    ShopperTrak

    • We now better manage our labor to meet customer traffic.
    • We can better measure the impact of promotions we offer.
    • At a glance, I can identify stores with the biggest opportunities.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison