Serverless360 vs. SolarWinds Pingdom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Serverless360
Score 9.5 out of 10
Enterprise companies (1,001+ employees)
Serverless360 is a platform to manage and monitor Azure Serverless components related to enterprise integration. In a real-time scenario, the integrated cloud applications are not built with a single technology stack, it typically involves at least 3 or 4 different Azure Services. Currently, Azure Portal is designed more on vertical technology silos and it's difficult to visualize and manage such connected solutions. So Serverless360 is presented by the vendor as a tool that users can depend on…N/A
SolarWinds Pingdom
Score 7.8 out of 10
N/A
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
$14.95
per month
Pricing
Serverless360SolarWinds Pingdom
Editions & Modules
No answers on this topic
Synthetic Monitoring
$10
per month
Real User Monitoring
$10
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Serverless360SolarWinds Pingdom
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Serverless360SolarWinds Pingdom
Top Pros
Top Cons
Features
Serverless360SolarWinds Pingdom
Cloud Management
Comparison of Cloud Management features of Product A and Product B
Serverless360
9.5
5 Ratings
9% above category average
SolarWinds Pingdom
-
Ratings
Cost Management9.65 Ratings00 Ratings
Cloud Management Performance Monitoring9.65 Ratings00 Ratings
Governance and Compliance9.44 Ratings00 Ratings
Resource Management9.44 Ratings00 Ratings
Systems Integration9.65 Ratings00 Ratings
Best Alternatives
Serverless360SolarWinds Pingdom
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Rubrik
Rubrik
Score 8.8 out of 10
ThousandEyes
ThousandEyes
Score 9.0 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 9.8 out of 10
Nexthink
Nexthink
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Serverless360SolarWinds Pingdom
Likelihood to Recommend
9.6
(5 ratings)
7.4
(65 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(4 ratings)
Usability
-
(0 ratings)
10.0
(7 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
7.3
(54 ratings)
User Testimonials
Serverless360SolarWinds Pingdom
Likelihood to Recommend
Kovai.co
They have very transparent and reasonable pricing. Out of all the cost management tools our team has investigated, Serverless360 stands out for providing the most advantageous and efficient features that aid us in tracking expenses according to specific customers, features, or services. It’s ability to spot the cost spike is commendable.
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SolarWinds
I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
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Pros
Kovai.co
  • It provides comprehensive visibility of azure apps and manages several azure services in a safe way.
  • It identifies and solves incidents efficiently and also pinpoints the root cause.
  • Keeps track of enterprise wide information across integrations.
Read full review
SolarWinds
  • The alerts are very responsive offering quite detailed timing information
  • The UI for reports is very clear and set up of reports is very intuitive
  • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
Read full review
Cons
Kovai.co
  • The main benefits of Serverless360 is it eases troubleshooting of Azure Pass applications with a log database,
  • With Serverless360's service Map functionality our major burden of holistic view was cured
  • we could understand the health of all the resources in one dashboard.
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SolarWinds
  • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
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Likelihood to Renew
Kovai.co
No answers on this topic
SolarWinds
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
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Usability
Kovai.co
No answers on this topic
SolarWinds
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
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Performance
Kovai.co
No answers on this topic
SolarWinds
Interface is unnecessarily complicated and frequently responds slowly.
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Support Rating
Kovai.co
No answers on this topic
SolarWinds
Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
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Alternatives Considered
Kovai.co
Metric monitoring in Serverless360 is the best. It eliminates the lengthy process of manually looking through error logs and immediately performs root cause analysis on problems as they arise giving insight into the Azure environment. The team can foresee and fix issues. Our team could safely transfer the less valued support task to the L1 support person and free up the skilled Azure resources to focus on the development of the business.
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SolarWinds
  1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
  2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
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Return on Investment
Kovai.co
  • Provides us with a full view of azure territory.
  • It monitors and speedily fixes incidents in azure apps minimizing time spent on troubleshooting.
  • We can synch two different environs with different authentication rules.
Read full review
SolarWinds
  • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
  • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
  • Its time to explore other alternatives.
Read full review
ScreenShots

Serverless360 Screenshots

Screenshot of Composite Application logically groups together various resources from Azure Subscriptions (same or multiple subscriptions) and namespaces that represent a Line of Business (LoB) application in your application architecture.Screenshot of Business Activity Monitoring (BAM) gives full visibility of your end-to-end business process flow across your Azure resources.Screenshot of Day wise Cost spent on a specific resource or resource type or environment can be attained by choosing the line chartScreenshot of Cost visualisation capability in Resouce Map feature of Serverless360 comes in to provide the required clarity on the spending in your Azure subscription in fact across subscriptions.Screenshot of A physical representation of the architecture, the user can derive relationships between the resources that constitute the composite applicationScreenshot of Data Monitoring helps to assess historical data and generating alerts based on expected criteria.

SolarWinds Pingdom Screenshots

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