TrustRadius: an HG Insights company

ServiceNow DevOps vs. Visual Studio Test Professional

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow DevOps

    Score8.3 out of 10
    N/AServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A

    Visual Studio Test Professional

    Score7 out of 10
    N/AAn add-on for the Visual Studio IDE, Visual Studio Test Professional subscription helps teams drive quality and speed. It includes test case management and collaboration features that streamline quality control and support continuous delivery.

    $2,169

    for the first year (renews at $869)

    Pricing
    ServiceNow DevOpsVisual Studio Test Professional
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ServiceNow DevOpsVisual Studio Test Professional
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ServiceNow DevOpsVisual Studio Test Professional
    Considered Both Products
    ServiceNow
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    ServiceNow DevOpsVisual Studio Test Professional
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Azure DevOps
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Azure DevOps Server
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow DevOpsVisual Studio Test Professional
    Likelihood to Recommend
    9.0
    (5 ratings)
    7.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (10 ratings)
    User Testimonials
    ServiceNow DevOpsVisual Studio Test Professional
    Likelihood to Recommend
    ServiceNow
    ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
    Incentivized
    Read full review
    Microsoft
    It would be well suited if we used it with Azure DevOps as we can effortlessly integrate the test cases and even stories or tasks to stay on track with our work. Those test cases can even be reused across multiple projects. Using any other third-party tools, such as Jira, can be less appropriate, as it's not a Microsoft tool, and its capabilities will be limited.
    Incentivized
    Read full review
    Pros
    ServiceNow
    • Plan develop, build, test, deploy and operate any applications in a safer environment.
    • Evaluating and monitoring improvements
    • Connects with third party and existing applications
    Incentivized
    Read full review
    Microsoft
    • Availability of the desktop client or the web interface. The web interface being the favorite and providing a better experience.
    • It enables you to write unit tests with so much ease.
    • Allows the recording and repeating of manual tests
    • It can be set up for collaboration.
    Incentivized
    Read full review
    Cons
    ServiceNow
    • No drop-down option is available to click when requesting specific software or hardware.
    Incentivized
    Read full review
    Microsoft
    • The user community of the Visual Studio Test product is weak. For instant problems with this product, it is necessary to quickly reach the source of the error.
    • Licence fees need to be more reasonable. License prices need to be reduced so that they can easily compete with free testing tools.
    Incentivized
    Read full review
    Usability
    ServiceNow
    No answers on this topic
    Microsoft
    It is very usable if you are familiar with Visual Studio to begin with. If you are new to the interface, it can be a long ramp up period for Testers not used to the GUI. There is always the web option which seems to be more intuitive for many Testers.
    Incentivized
    Read full review
    Support Rating
    ServiceNow
    No answers on this topic
    Microsoft
    Visual Studio Test Professional is backed up by the full support of the Microsoft Corporation. That means twenty-four/seven customer support by quality, highly-trained professionals who understand every possible issue that you have experienced before. They are nice, efficient, and highly professional. I recommend them.
    Incentivized
    Read full review
    Alternatives Considered
    ServiceNow
    As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
    Incentivized
    Read full review
    Microsoft
    The visual Studio Test tool is faster than other tools. Since the development and testing processes are in one tool, it is more profitable in terms of cost. It is more inconvenient to write a test case in DevOps.
    Read full review
    Return on Investment
    ServiceNow
    • ROI
    • Increased the NPR score.
    • Central locale for information and troubleshooting.
    Incentivized
    Read full review
    Microsoft
    • One of the positive ROIs of Visual Studios is the fact that it makes producing our work at a quick rate, things like Intellisense make our work get produced at a much higher rate which is good for our return of investment.
    • Testing by the developers has increased by 23%, we now take the time to actually test our product before we send it to our QA people.
    • I am not aware of any negative ROI aspects to our company that have been found.
    Incentivized
    Read full review
    ScreenShots