Shift vs. Zimbra by Synacor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Shift
Score 9.1 out of 10
N/A
The Shift browser merges web apps into a single window, streamlining work online and providing access to thousands of apps without leaving the browser.
$0
per year
Zimbra
Score 6.7 out of 10
N/A
Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
Pricing
ShiftZimbra by Synacor
Editions & Modules
Free
$0
per year
Advanced
$149
per year
Teams
$149
per year per user
No answers on this topic
Offerings
Pricing Offerings
ShiftZimbra
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ShiftZimbra by Synacor
Features
ShiftZimbra by Synacor
Project Management
Comparison of Project Management features of Product A and Product B
Shift
-
Ratings
Zimbra by Synacor
9.0
6 Ratings
15% above category average
Task Management00 Ratings9.86 Ratings
Gantt Charts00 Ratings8.13 Ratings
Scheduling00 Ratings9.85 Ratings
Workflow Automation00 Ratings7.23 Ratings
Mobile Access00 Ratings9.76 Ratings
Search00 Ratings9.86 Ratings
Visual planning tools00 Ratings8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
Shift
-
Ratings
Zimbra by Synacor
6.6
9 Ratings
19% below category average
Chat00 Ratings7.07 Ratings
Notifications00 Ratings5.28 Ratings
Discussions00 Ratings2.07 Ratings
Surveys00 Ratings7.72 Ratings
Internal knowledgebase00 Ratings7.73 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Shift
-
Ratings
Zimbra by Synacor
5.6
10 Ratings
36% below category average
Versioning00 Ratings5.19 Ratings
Video files00 Ratings1.49 Ratings
Audio files00 Ratings1.49 Ratings
Document collaboration00 Ratings5.19 Ratings
Access control00 Ratings8.75 Ratings
Advanced security features00 Ratings9.76 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Device sync00 Ratings6.64 Ratings
Best Alternatives
ShiftZimbra by Synacor
Small Businesses

No answers on this topic

Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies

No answers on this topic

Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises

No answers on this topic

HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ShiftZimbra by Synacor
Likelihood to Recommend
8.8
(91 ratings)
7.9
(10 ratings)
Likelihood to Renew
7.6
(6 ratings)
-
(0 ratings)
Usability
8.4
(74 ratings)
7.0
(1 ratings)
Availability
7.3
(1 ratings)
-
(0 ratings)
Support Rating
8.7
(4 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
8.0
(1 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
ShiftZimbra by Synacor
Likelihood to Recommend
Shift
I believe that Shift is suitable for everyone, even those with only one email account. Just being able to group email, along with Messenger, WhatsApp, and other apps, together is, in itself, a productivity hack. I have already recommended it to some of my other business owner friends.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Shift
  • Connects Gmail Email Accounts with ease
  • Makes it easy to organize a variety of apps in one dashboard
  • Unclutters your desktop with less Browser tabs and windows open at one time
  • Connects to other Productivity apps with one click
  • Acts as a central hub for all app productivity usage saving time
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Shift
  • The browser doesn't always work. Some websites refuse to load, and others time out too quickly. It is not as strong or robust a web browser as Chrome.
  • Unread counts are not always accurate.
  • I wish I could set up Google Suite products as separate workspaces.
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Synacor
  • Zimbra's mobile application leaves much to be desired; it is its weakest point.
  • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
  • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
  • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
  • Zimbra lacks a robust integrated chat system, which its competitors offer.
  • It lacks AI integration.
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Likelihood to Renew
Shift
Shift has significantly streamlined your daily operations by bringing together all your tools, accounts, and workflows into one platform. This has reduced context-switching and improved overall productivity across Bamboo Orchard’s Innovation Studio and Venture Studio operations.The ability to create custom workspaces tailored to different projects, clients, and teams ensures that each aspect of your business is optimized for performance. This flexibility supports the unique, bespoke solutions Bamboo Orchard is known for delivering. Shift has enhanced collaboration by integrating communication tools like Slack, Zoom, and email with task management platforms. This has allowed teams to work together seamlessly, even in remote or hybrid environments. By eliminating the need for constant tab-switching and manual management of accounts, Shift has saved considerable time and effort for the team, allowing you to focus more on strategic innovation and client support. Shift’s functionality aligns perfectly with Bamboo Orchard’s mission to deliver bold, transformative innovation and tailored solutions. It supports your ability to execute efficiently and maintain focus on reshaping industries for your clients.
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Synacor
No answers on this topic
Usability
Shift
Setting up Shift is very simple and highly intuitive, making it easy to use. Once you set up the accounts and program integrations, you can easily click on precisely what you need, requiring barely any thought or effort. It feels truly seamless and straightforward to use. I have no issues with use, and I use it every day.
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Synacor
The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
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Reliability and Availability
Shift
Its basically been great. In 3 years I had one issue of repeated crashes which was fixed with a version change and an issue where slack wouldn't load after a slack update but that fixed within a few weeks
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Synacor
No answers on this topic
Performance
Shift
Its pretty performant on my GPU based laptop as it can use the hardware to accelerate processing. However it is memory hungry. If I had a normal amount of RAM on my laptop I wouldn't imagine it would be a little slower
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Synacor
No answers on this topic
Support Rating
Shift
I have only had to use their support a couple of times, but was able to get an answer and things resolved within a couple of hours. There was no issue with contacting them, received responses and updates in a timely manner and they were able to resolve the small issues we had. It was a pleasure to work with them
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Synacor
No answers on this topic
Implementation Rating
Shift
I was completely satisfied with the implementation of Shift, rating it a 10. The process was straightforward and required minimal effort to get started. Key insights include the importance of pre-configuring the app with essential tools and accounts for the team to ensure a smooth transition. Shift’s intuitive setup and integration process allowed us to onboard quickly without disrupting workflows. Additionally, its user-friendly design made it easy for team members to adapt without extensive training.
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Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Shift
I used to use a similar product called Station. In all honesty, Station was better but was discontinued. Shift is the nearest equivalent and works just as well. Station was free, Shift is an annual payment so I have peace of mind it's more likely to be around for the long term.
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Synacor
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
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Scalability
Shift
All our departments use this product and its very effective at keeping us organised on a client by client basis
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Synacor
No answers on this topic
Return on Investment
Shift
  • Keeping all my inboxes in one place so I can easily shift between them 1000% increases my productivity
  • reducing the number of browser and application tabs helps keep my computer running quicker.
  • I can easily see the number of emails in each inbox and prioritize accordingly throughout the day.
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Synacor
  • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
  • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
  • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
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ScreenShots

Zimbra Screenshots

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