What users are saying about

Shoutlet

39 Ratings

Shoutlet

39 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

Shoutlet

I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time
No photo available

Feature Rating Comparison

Listening/monitoring

Shoutlet
8.0
Filtering out noise/spam
Shoutlet
8.0

Publishing

Shoutlet
8.3
Content planning and scheduling
Shoutlet
8.0
Audience targeting
Shoutlet
8.0
Workflow management
Shoutlet
9.0

Engagement

Shoutlet
9.0
Automated routing and prioritization
Shoutlet
9.0
Customer interaction histories
Shoutlet
9.0

Marketing

Shoutlet
8.7
Lead generation
Shoutlet
8.0
Content marketing
Shoutlet
9.0
Campaigns and promotions
Shoutlet
9.0

Channel coverage/integration

Shoutlet
9.0
Twitter
Shoutlet
9.0
Facebook
Shoutlet
9.0
LinkedIn
Shoutlet
9.0
Google+
Shoutlet
9.0

Reporting/analytics

Shoutlet
7.7
Campaign success analytics
Shoutlet
8.0
Real-time tracking
Shoutlet
8.0
Competitor analysis
Shoutlet
7.0

Pros

  • Scheduling posts out in a calendar format that is easily reviewed and can track our analytics
  • Customer service is excellent - immediate response on a variety of issues.
  • Task team is very willing and open to accepting outside ideas and customer opinions/recommendations.
No photo available

Cons

  • Shoutlet doesn't cover our entire social media landscape - yet. While there's some decent integration with Pinterest (and I believe a growing integration with Instagram), there's still room for improvement here!
Christine Lawrence profile photo

Likelihood to Renew

Shoutlet1.3
Based on 24 answers
Our first year with Shoutlet was a smashing success for the company, and we've already renewed for another two years. I can foresee us continuing this partnership well beyond those two years!
Christine Lawrence profile photo

Usability

Shoutlet7.7
Based on 4 answers
Shoutlet is continually updating the functionality of their software, often improving on things I didn't know COULD be improved!
Christine Lawrence profile photo

Performance

Shoutlet7.3
Based on 1 answer
In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
Lisa Adams profile photo

Support

Shoutlet7.3
Based on 1 answer
I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
Lisa Adams profile photo

Alternatives Considered

We've evaluated them all. Shoutlet was the total package.
Troy Sympson profile photo

Return on Investment

  • Improved efficiency
Troy Sympson profile photo

Pricing Details

Shoutlet

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details