SignRequest vs. Zoho Sign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SignRequest
Score 8.0 out of 10
Small Businesses (1-50 employees)
SignRequest is an e-signature platform. The vendor promises e-signing that is easy, fast and legally binding while maintaining the highest standards of security. Box announced it would acquired SignRequest in February 2021. The eSignature tool is the basis for Box Sign.
$0
per user
Zoho Sign
Score 9.1 out of 10
Small Businesses (1-50 employees)
Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps. According to the vendor, Zoho Sign is perfect for anyone who needs to sign business documents but widely used for HR, legal, finance, HR, and sales functions. Documents that can be signed include:…
$0
per user
Pricing
SignRequestZoho Sign
Editions & Modules
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Free
$0.00
per user
Standard
$10.00
per user/ month
Professional
$15.00
per user/ month
Offerings
Pricing Offerings
SignRequestZoho Sign
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$10 per user
Additional DetailsFor text message verification and bank payment verification additional fees apply
More Pricing Information
Best Alternatives
SignRequestZoho Sign
Small Businesses
PDFfiller
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Score 9.0 out of 10
PDFfiller
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Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SignRequestZoho Sign
Likelihood to Recommend
9.0
(19 ratings)
8.1
(4 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(6 ratings)
-
(0 ratings)
User Testimonials
SignRequestZoho Sign
Likelihood to Recommend
Box
It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
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Zoho
I think Zoho is great for a smaller organization that needs a few documents signed. A larger organization that would use it on a daily basis may not like it because they would want an easier to use and more professional setup. For example:
  • The document shows up as coming from Zoho Sign, which is not a professional look.
  • There is no way to create a document within Zoho Sign. A document needs to be uploaded (or you can use a pre-uploaded template).
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Pros
Box
  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
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Zoho
  • Shared organizational templates encourage corporate uniformity and standards.
  • Centralized retention of the executed agreements.
  • Orchestrated signing workflow with internal and external users.
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Cons
Box
  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
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Zoho
  • No concerns with it during my experience.
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Usability
Box
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Zoho
No answers on this topic
Support Rating
Box
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Zoho
No answers on this topic
Alternatives Considered
Box
Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
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Zoho
Much more affordable!
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Return on Investment
Box
  • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
  • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
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Zoho
  • Allowed us to appear more more professional by sending out a fillable document instead of emailing a PDF.
  • Saved us time by sending automated reminders to recipients reminding them to sign the document.
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ScreenShots

SignRequest Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes

Zoho Sign Screenshots

Screenshot of Zoho Sign DashboardScreenshot of Sending documents for signatures using templatesScreenshot of All document sent using Zoho SignScreenshot of Rebranding email templates sent from Zoho Sign