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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SignRequest, now part of Box

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.

    $0

    per user

    Zoho Sign

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps. According to the vendor, Zoho Sign is perfect for anyone who needs to sign business documents but widely used for HR, legal, finance, HR, and sales functions. Documents that can be signed include:…

    $0

    per user

    Pricing
    SignRequest, now part of BoxZoho Sign
    Editions & Modules
    Start
    $0.00
    per user
    Professional
    $8.00
    per user
    SME
    minimal $16.00
    $4.00 per user
    Enterprise
    Custom
    per user
    API
    Custom
    per installation
    Free
    $0.00
    per user
    Standard
    $10.00
    per user/ month
    Professional
    $15.00
    per user/ month
    Offerings
    Pricing Offerings
    SignRequest, now part of BoxZoho Sign
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$10 per user
    Additional DetailsFor text message verification and bank payment verification additional fees apply—
    More Pricing Information
    Community Pulse
    SignRequest, now part of BoxZoho Sign
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    SignRequest, now part of BoxZoho Sign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SignRequest, now part of BoxZoho Sign
    Likelihood to Recommend
    8.0
    (20 ratings)
    9.0
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    SignRequest, now part of BoxZoho Sign
    Likelihood to Recommend
    Discontinued Products
    It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
    Incentivized
    Read full review
    Zoho
    great for sending out duplicate forms to clients that require a signature, this is fine when you do not have to keep changing details on the form. What is limited is if we need to change elements that need to be signed or remove elements as the original form is loaded up as a Word document or PDF. There are a variety of selection options to ensure that the data fields can be customized to font color and size number of characters etc.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
    • Price- SignRequest has one of the more attractive price points for businesses.
    • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
    Incentivized
    Read full review
    Zoho
    • Easy use.
    • Drag and drop for text-boxes.
    • Quick upload of documents.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I think the "prepare document" screen can be a little more user-friendly
    • A way to keep the documents organized a bit better on the documents screen
    • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
    Incentivized
    Read full review
    Zoho
    • Page and element spacing can sometimes be different than expected.
    • There should be more standardized fields for inserting into documents.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Discontinued Products
    Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
    Incentivized
    Read full review
    Zoho
    DocuSign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
    • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
    Incentivized
    Read full review
    Zoho
    • Zoho Sign was far more affordable for the simple uses we need. It simplified our processes at a very affordable price.
    Incentivized
    Read full review
    ScreenShots

    SignRequest, now part of Box Screenshots

    Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes

    Zoho Sign Screenshots

    Screenshot of Zoho Sign DashboardScreenshot of Sending documents for signatures using templatesScreenshot of All document sent using Zoho SignScreenshot of Rebranding email templates sent from Zoho Sign