Sisense vs. Syncfusion Essential Studio

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.

Incentivized

The datagrid is probably their most popular control I would think. It is so flexible and configurable. Most of mine are plain views in ASP.NET Core, but I have a whole bunch that are dynamically created at runtime in my controller. That is so powerful.

• Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
• Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
• Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

Incentivized

• Integrates well into Microsoft tech stack. i.e. ASP.NET, Blazor etc. So it acts as a plug-n-play, which is great!
• Shrinks the development cycle without adding too much of its own ecosystem overhead.
• Provides different UI skins so the controls don't appear as "stitched".

• The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
• Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
• If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

• Sometimes links point to dead addresses in the documentation.
• Some components have a difficult learning curve but that is usually due to the complexity of the control.
• Minor version changes introduce breaking changes, for example updating from 20.1.x to 20.2.x gives us licensing errors, which in my opinion is a kind of breaking change as it requires all users to update their licenses.
• Theming with CSS variables is not possible. Access to Theme Studio code is not possible. So a fully custom solution is needed to make Syncfusion Essential Studio Enterprise Edition components themeable with CSS variables.

I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.

It takes effort to include a new component library into existing software, especially in our case where we have 5 large applications that are written and maintained by about 100 developers. So changing such a core thing comes with a lot of effort. The other reason we will very likely renew our use of Syncfusion Essential Studio Enterprise Edition is that it works really well and has helped us to speed up the development process.

New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail

I would rate Syncfusion® Essential Studio® a 10 out of 10 for overall usability. The components are intuitive to implement, with clear APIs and consistent design patterns across the suite. This makes it easy for developers to get started quickly and reduces the learning curve even when working with new controls.
In addition, the documentation and sample projects provide practical guidance that helps accelerate development. The built-in customization options also allow us to adapt the components to fit our branding and business requirements without excessive effort. Overall, the usability is one of the key reasons why Syncfusion has become an essential part of our development toolset.

There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.

SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.

SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.

Although I have decades of software development experience, I had never created a website from scratch before, and my html and css skills are not particularly strong. Between documentation and incredible dedication from the support team they helped me overcome all of my challenges. It's amazing that they typically create sample code for most of the issues that I submitted. On rare occasions where I uncovered a defect they kept me informed as to its status, and typically resolved it in a short-term release, and/or gave me a reasonable workaround. They hopped on zoom calls with me on multiple occasions when necessary.

Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.

Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.

Remember to migrate the plugins. The documentation however is pretty straight forward.

Feedback from the team has been very positive.

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.

2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

Firstly, there is a free version for small businesses and it allows you to jump start without risk. I found one of the other products a bit short in the number of out-of-the-box supported events handlers for each control and, although you can manually add them, I feel more comfortable to just have them ready. After using the free version I just felt in love with Syncfusion Essential Studio Enterprise Edition controls and decided to stay with them; they have all I need and more. The usage of Syncfusion Essential Studio Enterprise Edition controls is straightforward and intuitive. Support is world-class even for the free version; you get answers in 24 hours at most. Also, the support team is ready to remotely connect to your project in case it is needed; we have had one situation like this, and the issue was solved.

Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.

• Report development time is reduced from 2~3 days to 2~3 hours.
• Report querying time is improved from 0.5~10 mins to 2~30 seconds.
• A 2-staff team delivers 10 times the BI output that we did on the old system.
• We were able to deliver BI and data analysis for all business functions instead of a very limited group of users

• First of all, I think the best positive impact is the reduce of time development. I do not know exactly how much time, but certainly, using the framework we save a lot of effort and time.
• About negative impact, sometimes using the controls of the framewrok have a signifcant impact in the execution time and page load.
• And of course, the use of Syncfusion Essential Studio Enterprise Edition has a significant impact of the learning of javascript and JQUERY.