SiSense - a most sensible choice
Overall Satisfaction with Sisense
- Bring together data from multiple data sources (mysql databases, google spreadsheets, google analytics, web analytics tools) to form a single source of truth.
- Dashboarding - various sales/metric dashboards are displayed around the office on large plasma screens. Individual users also have access to the dashboards.
- Adhoc reporting - we also use Sisense to perform adhoc reporting and do data extractions across different sources
The product is used across multiple departments from the CEO's office, through to marketing and accounting.
The product has a long way to establish a single source of truth for our sales data, but to also allow for the quick and timely extraction and presentation of data in dashboards which was previously done in a very laborious way.
- Easy to generate dashboards
- Easy to link up your different data sources (drag and drop)
- Pleasing UI
- Professional and responsive customer support
- Smooth integration (hosted solution was seamless)
- Cost effective
- Would like to see conditional alert feature - ie if a value
- Manual builds of the Elasticube (back end) can sometimes take a long time, for unknown reasons
- Better mobile integration/UX
- Can't print to PDF (yet)
- Qlik,GoodData,Jaspersoft,Adobe Analytics,Birst
In all honesty price was a driving factor in our selection. This pretty much ruled out GoodData, Jaspersoft, Adobe and Birst. Qlik and SiSense then became shortlisted. Both seemed like excellent and appropriate products for what we needed.
SiSense had a slicker more usable UI and offered a Google Analytics integration as standard, while Qlik required a 3rd party product which we had to pay for. We were also after a hosted solution that reduced the burden on our IT department. SiSense offered a very competitive solution for us which turned out to be completely seamless. Both Qlik and SiSense were professional to deal with to be completely fair.
I would also like to say that the support and professionalism from the SiSense team has been excellent.
You can also create custom tables using SQL nomenclature to join data from disparate tables. Depending on your data structures it may take some time and use of your own logic within these custom tables to merge data to the desired level. A vlookup function is also provided that can assist when linking data. Importing of the data is fairly straightforward, and for our data set takes around 15 minutes. If you need quicker real time updates there is an option to perform incremental builds, but this was not our recommended solution. Builds can be scheduled at desired time points - in our setup we update our build every 45 minutes. Occasionally with manual builds SiSense without any good reason would take a long time to build - that is the only problem we have really had.
There is no over-arching interface to share dashboards to maintaining who can see what report, could become laborious. You can also create user groups.
You can also limit what data your users can see - this is not a feature I have used however. I would say that the sharing is fairly straightforward. From a dashboard interface perspective, if you have lots of reports, it can be difficult to find the exact report you are looking for. A search box might be useful.
The charts themselves are not out of the box customisable, however with java development the pages can be fully customized with CSS.
When an elasticube is being manually built in the backend the dashboards will go down - you will need to perform manual builds when your backend structure changes (ie adding a table/field). Automated builds don't have this issue.
Evaluating Sisense and Competitors
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response