Sisense: fast and easy to use on large data sets for medium sized businesses
February 22, 2016
Sisense: fast and easy to use on large data sets for medium sized businesses
Score 7 out of 10
Vetted Review
Verified User
Software Version
Business+
Overall Satisfaction with Sisense
Sisense is used by our whole organisation and Sisense is an integral part of the services we provide to our our customers. Sisense helps us to provide operational, tactictal and strategical information.
Pros
- The user interface for creating dashboards is very user friendly.
- The user interface for creating dashboards has a pleasant design.
- The performance of analysis on large datasets is excellent.
- Basic analytic cubes are easy to develop.
- Sisense support is excellent. Replies are fast and support personel have the required knowledge and experience.
- Upgrades have been deployed easily and without problems, up till now .
Cons
- The development and maintenance of complex and generic analytic cubes could be improved.
- Export of data and visualisations to pdf and csv is possible. However the functionality is basic and limited.
- No time format/datatype available. This requires JavaScript code to make it work.
- JavaScript add-ons for bucket analysis and Gantt charts are limited and not supported.
- Very limited trellis functionality
- Cube field names cannot be changed without impacting the dashboards. Impact analysis is not available in standard software package.
- Cannot rebuild cubes without making cube inaccessible during rebuild period.
Performance and ease of use.
Sisense Feature Ratings
Using Sisense
30 - Business analists, management, (sales, purchase, logistics) employees.
2 - sql, information and business analysis
- Provide Sisense as an information service to our customers.
- Operational reporting
- Analysis of sales data
- Management information on medication usage
Evaluating Sisense and Competitors
Yes - jaspersoft server was replaced because of lack of performance and ease of use.
excel was replaced in some business cases that require large amounts of data.
excel was replaced in some business cases that require large amounts of data.
- Price
- Product Features
- Product Usability
- Third-party Reviews
It was a combination of factors: performance on large datasets, usability and a reasonable price.
Our evaluation and selection process was successful and we are happy with the result, so no need to change it.
Sisense Implementation
- Implemented in-house
Change management was minimal - Sisense was easy to install and because Sisense is easy to use the roll out in our organisation was a breeze.
- Some add ons could not be migrated at first
Sisense Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - We pay for premium support if available, because we need support for our non-standard questions about the product or to investigate difficult technical issues.
When we migrated to a new server, we received several hours of support that could be considered as professional services. However this was done without additional costs.
Using Sisense
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Creating visualisations
- Deploying a new cube means the users cannot use the dashboards for that cube. So deploying needs to be scheduled during night time.
- Time format requires JavaScript.
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