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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sitecore Send

    Score8.7 out of 10
    N/ASitecore Send, formerly Moosend, is an email marketing platform featuring drag and drop editor and templates for newsletters, automated workflow, mailing list management with custom fields and advanced segmentation, and personalized content.

    $10

    Per Subscriber

    Sugar Market

    Score2.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sugar Market (formerly Salesfusion) is a marketing automation solution built to work for the user. With a curated toolset that includes intuitive campaign builders, automations and reporting, the vendor says they focus on what matters most to marketers -- streamlining campaign creation, understanding engagement, improving conversion, and driving more revenue. Salesfusion was acquired by SugarCRM May 2019.

    $750

    per month

    Pricing
    Sitecore SendSugar Market
    Editions & Modules
    Starting Price
    $10.00
    Per Subscriber
    Maximum Price
    $760.00
    Per Subscriber
    Core
    $1,000
    Database size
    Offerings
    Pricing Offerings
    Sitecore SendSugar Market
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.
    More Pricing Information
    Community Pulse
    Sitecore SendSugar Market
    Considered Both Products
    Sitecore
    No answer on this topic
    SugarCRM
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Sitecore SendSugar Market
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Sitecore Send and Sugar Market
    Feature
    Sitecore Send
    9.3
    10 Ratings
    15% above category average
    Sugar Market
    4.4
    4 Ratings
    55% below category average
    WYSIWYG email editor8.710 Ratings3.03 Ratings
    Dynamic content8.79 Ratings5.03 Ratings
    Ability to test dynamic content8.19 Ratings4.02 Ratings
    Landing pages8.18 Ratings6.03 Ratings
    A/B testing10.06 Ratings4.03 Ratings
    Mobile optimization10.08 Ratings1.03 Ratings
    Email deliverability reporting10.09 Ratings7.04 Ratings
    List management10.09 Ratings4.04 Ratings
    Triggered drip sequences10.06 Ratings6.03 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sitecore Send and Sugar Market
    Feature
    Sitecore Send
    10.0
    8 Ratings
    27% above category average
    Sugar Market
    2.3
    4 Ratings
    106% below category average
    Dashboards10.08 Ratings5.04 Ratings
    Standard reports10.08 Ratings1.04 Ratings
    Custom reports10.06 Ratings1.04 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Sitecore Send and Sugar Market
    Feature
    Sitecore Send
    10.0
    6 Ratings
    20% above category average
    Sugar Market
    -
    Ratings
    URL Validation10.06 Ratings00 Ratings
    Link Tracking10.06 Ratings00 Ratings
    Image Validation10.06 Ratings00 Ratings
    Inbox Display10.05 Ratings00 Ratings
    Email Accessibility Tools10.06 Ratings00 Ratings
    Spelling and Grammar Check10.05 Ratings00 Ratings
    Spam Testing10.06 Ratings00 Ratings
    Email Previews10.06 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Sitecore Send and Sugar Market
    Feature
    Sitecore Send
    -
    Ratings
    Sugar Market
    5.3
    4 Ratings
    40% below category average
    Lead nurturing automation00 Ratings6.04 Ratings
    Lead scoring and grading00 Ratings4.04 Ratings
    Data quality management00 Ratings5.04 Ratings
    Automated sales alerts and tasks00 Ratings6.03 Ratings
    Campaign Management
    Comparison of Campaign Management features of Sitecore Send and Sugar Market
    Feature
    Sitecore Send
    -
    Ratings
    Sugar Market
    6.5
    3 Ratings
    15% below category average
    Calendaring00 Ratings6.03 Ratings
    Event/webinar marketing00 Ratings7.02 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Sitecore Send and Sugar Market
    Feature
    Sitecore Send
    -
    Ratings
    Sugar Market
    8.2
    1 Ratings
    8% above category average
    Social sharing and campaigns00 Ratings8.21 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Sitecore Send and Sugar Market
    Feature
    Sitecore Send
    -
    Ratings
    Sugar Market
    4.8
    4 Ratings
    45% below category average
    API00 Ratings5.02 Ratings
    Role-based workflow & approvals00 Ratings6.02 Ratings
    Customizability00 Ratings3.02 Ratings
    Integration with Salesforce.com00 Ratings9.22 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings1.01 Ratings
    Best Alternatives
    Sitecore SendSugar Market
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sitecore SendSugar Market
    Likelihood to Recommend
    8.7
    (10 ratings)
    3.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.7
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Sitecore SendSugar Market
    Likelihood to Recommend
    Sitecore
    UI presented by this application is not only unique but also important to implement for further creation. Hence a proven and tested application for tracing the developments at all places to check the capability of the developmental process. It’s a powerful email marketing tool and helps to maintain the client’s relationship with full support.
    Incentivized
    Read full review
    SugarCRM
    Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
    Incentivized
    Read full review
    Pros
    Sitecore
    • Moosend is the best application to trace the business development and to create ideas through email marketing
    • This tool is helpful in the atomization of developments on a certain level
    • It promotes business opportunities in the market with innovation and ideas
    Incentivized
    Read full review
    SugarCRM
    • It was easy to navigate.
    • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
    • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
    Incentivized
    Read full review
    Cons
    Sitecore
    • If you have more than 1000 subscribers you will be required to upgrade to the Pro plan.
    • Free plan users have limited customer support.
    Incentivized
    Read full review
    SugarCRM
    • The user interface is somewhat cumbersome and not intuitive at times.
    • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
    • Custom reporting is complicated to set up.
    Incentivized
    Read full review
    Likelihood to Renew
    Sitecore
    No answers on this topic
    SugarCRM
    We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
    Read full review
    Usability
    Sitecore
    Pretty straight forward but it takes sometime to get used to. Not exactly like WordPress or other open source cms but it gets the job done
    Incentivized
    Read full review
    SugarCRM
    No answers on this topic
    Support Rating
    Sitecore
    No answers on this topic
    SugarCRM
    The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
    Incentivized
    Read full review
    Alternatives Considered
    Sitecore
    Moosend is known as more of an industry standard than BuzzStream (which is a more budget tool), and it shows. BuzzStream has clearly cut corners in areas of usability and general UI, where Moosend, on the other hand, seems to have done it right from the beginning. Moosend is so much less clunky than the other tools we evaluated.
    Incentivized
    Read full review
    SugarCRM
    I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
    Read full review
    Return on Investment
    Sitecore
    • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
    Incentivized
    Read full review
    SugarCRM
    • Increased employee efficiency
    • Better customer service
    • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
    Read full review
    ScreenShots