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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype for Business / Lync (discontinued)

    Score6.5 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A

    Snagit

    Score9.7 out of 10
    N/ASnagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.

    $39

    per year per user

    Pricing
    Skype for Business / Lync (discontinued)Snagit
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Skype for Business / Lync (discontinued)Snagit
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—One-time license cost One license per user - install on 2 machines, for work and home use Compatible with Windows and MacOS Optional Maintenance renewal - first year included FREE Upgrade to the next version Phone, chat and email support Access to Snagit Certification with 20+ exclusive how-to videos Enhanced Screencast integration to share content, plus the newest starter Assets for Snagit
    More Pricing Information
    Community Pulse
    Skype for Business / Lync (discontinued)Snagit
    Considered Both Products
    Discontinued Products
    Chose Skype for Business / Lync (discontinued)
    Skype for Business integrates well with Outlook [so] that we can see our teammate's status and we can instantly start a conversation with a right-click and it will help to include the last conversation we had in the same chat box, this will help us in typing length startings.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Microsoft Teams is available and is used in our company however some of the functions promised by teams are not exactly what they promised or is not what we thought or we expecting once they rolled it out. Lyncs has all the kinks worked out and fulfills the purpose it was meant …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    I think it is inherently easier to use Skype for business; builds on well-established experience base of individual Skype users. Functionality seems to be upgraded reasonably frequently. Integrates well with Microsoft suite of applications
    Incentivized
    TechSmith
    Chose Snagit
    This is the first product of its kind that I have used and haven't felt the need to look elsewhere.
    Incentivized
    Chose Snagit
    We'll all I have ever used is Snagit and I saw no reason to seek alternatives.
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    85 Answers
    96%
    Would buy again
    51 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    80 Answers
    98%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    98 Answers
    100%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    46 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    56 Answers
    98%
    Implementation went as expected
    43 Answers
    Features
    Skype for Business / Lync (discontinued)Snagit
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype for Business / Lync (discontinued) and Snagit
    Feature
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    Snagit
    -
    Ratings
    High quality audio9.1191 Ratings00 Ratings
    High quality video9.0185 Ratings00 Ratings
    Low bandwidth requirements5.0181 Ratings00 Ratings
    Mobile support9.0146 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype for Business / Lync (discontinued) and Snagit
    Feature
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Snagit
    -
    Ratings
    Desktop sharing9.0191 Ratings00 Ratings
    Whiteboards5.0120 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype for Business / Lync (discontinued) and Snagit
    Feature
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    13% above category average
    Snagit
    -
    Ratings
    Calendar integration10.0174 Ratings00 Ratings
    Meeting initiation9.5182 Ratings00 Ratings
    Integrates with social media8.182 Ratings00 Ratings
    Record meetings / events9.0143 Ratings00 Ratings
    Slideshows10.0115 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype for Business / Lync (discontinued) and Snagit
    Feature
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    8% below category average
    Snagit
    -
    Ratings
    Live chat8.5171 Ratings00 Ratings
    Audience polling7.094 Ratings00 Ratings
    Q&A7.094 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype for Business / Lync (discontinued) and Snagit
    Feature
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    17% below category average
    Snagit
    -
    Ratings
    User authentication9.0142 Ratings00 Ratings
    Participant roles & permissions8.5148 Ratings00 Ratings
    Confidential attendee list3.0109 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype for Business / Lync (discontinued) and Snagit
    Feature
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    6% above category average
    Snagit
    -
    Ratings
    Video conferencing7.01 Ratings00 Ratings
    Audio conferencing8.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Best Alternatives
    Skype for Business / Lync (discontinued)Snagit
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Sendspark
    Score10 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Atlassian Loom
    Score9.4 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Camtasia
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype for Business / Lync (discontinued)Snagit
    Likelihood to Recommend
    8.4
    (198 ratings)
    8.9
    (97 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    9.4
    (2 ratings)
    Usability
    9.0
    (14 ratings)
    7.5
    (4 ratings)
    Support Rating
    8.5
    (40 ratings)
    9.0
    (14 ratings)
    Implementation Rating
    7.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Skype for Business / Lync (discontinued)Snagit
    Likelihood to Recommend
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    TechSmith
    I have recommended Snagit several times. Discussion of screenshot programs is not something that often arises often, in my work environment. When such a situation does arise, I make it clear that Snagit is my go-to solution for anything related to screenshot capture. It opens the captured image directly into an editor window for quick and easy manipulation.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    TechSmith
    • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
    • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
    • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
    • The settings and tools within Snagit are intuitive and easy to find.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    TechSmith
    • Image merge - I wish there was an easier way to merge two images in one.
    • Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
    • The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    TechSmith
    I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    TechSmith
    It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
    Read full review
    TechSmith
    I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
    Read full review
    TechSmith
    It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Read full review
    TechSmith
    Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
    Read full review
    TechSmith
    • Snagit isn't a very expensive product in general so it has been a huge ROI for us
    • It saves me countless amounts of time each day
    • I'm able to share instructions much easier and allows for more time spent on other tasks
    Incentivized
    Read full review
    ScreenShots