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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    WorkMarket by ADP

    Score10 out of 10
    N/AWorkMarket was founded in 2010 and in 2018, was acquired by ADP, a global provider of HR technology and services. With ADP resources, WorkMarket continues to be focused on providing enterprise technology to help companies unlock the power of their extended workforce. WorkMarket is freelance management system (FMS) for hiring, onboarding and managing the extended workforce, including freelancers, contractors and contingent workforces.N/A
    Pricing
    SlackWorkMarket by ADP
    Editions & Modules
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    SlackWorkMarket by ADP
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.—
    More Pricing Information
    Community Pulse
    SlackWorkMarket by ADP
    Considered Both Products
    Salesforce
    No answer on this topic
    ADP
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    503 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    426 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    510 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    295 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    330 Answers
    No answers on this topic
    Features
    SlackWorkMarket by ADP
    Project Management
    Comparison of Project Management features of Slack and WorkMarket by ADP
    Feature
    Slack
    7.9
    628 Ratings
    2% above category average
    WorkMarket by ADP
    -
    Ratings
    Task Management7.6430 Ratings00 Ratings
    Gantt Charts6.961 Ratings00 Ratings
    Scheduling7.8363 Ratings00 Ratings
    Workflow Automation8.0396 Ratings00 Ratings
    Mobile Access9.4601 Ratings00 Ratings
    Search8.2608 Ratings00 Ratings
    Visual planning tools7.3275 Ratings00 Ratings
    Communication
    Comparison of Communication features of Slack and WorkMarket by ADP
    Feature
    Slack
    8.7
    636 Ratings
    9% above category average
    WorkMarket by ADP
    -
    Ratings
    Chat9.6635 Ratings00 Ratings
    Notifications8.7632 Ratings00 Ratings
    Discussions9.2620 Ratings00 Ratings
    Surveys8.1413 Ratings00 Ratings
    Internal knowledgebase7.8412 Ratings00 Ratings
    Integrates with GoToMeeting8.9110 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
    Integrates with Outlook8.9120 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Slack and WorkMarket by ADP
    Feature
    Slack
    8.4
    603 Ratings
    4% above category average
    WorkMarket by ADP
    -
    Ratings
    Versioning8.2326 Ratings00 Ratings
    Video files8.2541 Ratings00 Ratings
    Audio files8.4527 Ratings00 Ratings
    Document collaboration7.9429 Ratings00 Ratings
    Access control8.3411 Ratings00 Ratings
    Advanced security features8.3362 Ratings00 Ratings
    Integrates with Google Drive9.0211 Ratings00 Ratings
    Device sync9.0455 Ratings00 Ratings
    Best Alternatives
    SlackWorkMarket by ADP
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SlackWorkMarket by ADP
    Likelihood to Recommend
    9.1
    (639 ratings)
    4.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (25 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (255 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (68 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    8.9
    (5 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SlackWorkMarket by ADP
    Likelihood to Recommend
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    ADP
    If you have an emergency that requires a tech, and you don't have the resources in-house, then it's good to be able to call on these guys. I would never use my affiliation with them as a reason to say "we provide nationwide onsite services" because the techs, in the end, don't answer to you and may not work to your standards. It's definitely a band-aid last-resort, and you should let your clients know if you intend to use them.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    ADP
    • Offers technicians from a large geographical area (most major cities, many smaller cities, a limited international selection).
    • Creating competition - Mixed bag with this one depends on your outlook. Are you in favor of finding the person who will work for bottom dollar? I'll leave that aspect for your personal view.
    • Project Tracking: While I should likely have listed this first and I will say they do a better job than most at this it could use some key upgrades.
    • 1099 filings and fiscal tracking -- They got this much down pat gotta admit.
    Read full review
    Cons
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    ADP
    • Their mobile platform is not that great. Truthfully, there are some jobs viewable on the mobile under WorkFeed that I cannot apply to because it requires viewing the job from the full website.
    • If a job has requirements such as uploading GL insurance, background check, or drug test in order to apply for the job, then it should not be viewable at all for the technician who doesn't qualify.
    • Recently it keeps providing available jobs that are hours away which makes it difficult because when I have to counter, I usually don't get the job because I have to cover the 2-4 hours of driving each way. In short, they need to only list jobs that you are truly qualified to do within the proper distance.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    Usability
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    Reliability and Availability
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    Performance
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    Support Rating
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    ADP
    If I could drag that slider to a negative number it would be more accurate. There are several canned responses that all resources receive when contacting WM support that you are assured will leave you feeling crushed, disheartened and even as if you are dealing with a Bot. The responses to posts in the support forum were so egregious that unrelated parties would read the posts and feel compelled to chide the WM support rep for inhuman indifference that sickened them. The support by management to its users is comical at best and nearly criminal at worst. This is justified by their very upfront belief that WM is only software and nothing more. Its some misguided attempt to take a company to a purely 1 and 0 mentality that is backfiring on a massive scale. This will likely become the story of legend in business schools worldwide as its a thinking I have seen no other corporation embody so single mindedly that they refuse to view its carnage in its wake.
    Read full review
    Implementation Rating
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    Alternatives Considered
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    ADP
    Work Market is our favorite for the past 3 years.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    ADP
    • Positively, we can respond to out of state client emergencies with this service.
    • We actually don't make that much money on a call, it's negligible, so the ability to call them is really the selling point. It can help get contracts and footholds elsewhere, but it won't by itself generate much income if any.
    Incentivized
    Read full review
    ScreenShots