TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Small Improvements

    Score7.2 out of 10
    N/APerformance Reviews & 360s Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews for different departments at the same time. Ongoing Feedback Praise coworkers for a job well done and request feedback at any time from anyone. Prepare for…

    $2

    per user, per month

    Swag Pro

    Score8.5 out of 10
    N/APrintfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.N/A
    Pricing
    Small ImprovementsSwag Pro
    Editions & Modules
    Engagement and Retention Add-on
    $2
    per user, per month
    Performance Starter Pack
    $5
    per user, per month
    Feedback and Performance Suite
    $7
    per user, per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Small ImprovementsSwag Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWe also offer volume discounts if you have over 200 employees! Please see the calculator on our pricing page to calculate your exact price.—
    More Pricing Information
    Community Pulse
    Small ImprovementsSwag Pro
    Considered Both Products
    Small Improvements
    No answer on this topic
    Printfection
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    95%
    Would buy again
    79 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    97%
    Delivers good value for the price
    68 Answers
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    80 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    54 Answers
    Features
    Small ImprovementsSwag Pro
    Performance and Goals
    Comparison of Performance and Goals features of Small Improvements and Swag Pro
    Feature
    Small Improvements
    8.3
    9 Ratings
    6% above category average
    Swag Pro
    -
    Ratings
    Corporate goal setting7.02 Ratings00 Ratings
    Subordinate goal setting7.53 Ratings00 Ratings
    Individual goal setting10.09 Ratings00 Ratings
    Line-of sight-visibility7.83 Ratings00 Ratings
    Performance tracking9.08 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Small Improvements and Swag Pro
    Feature
    Small Improvements
    9.3
    9 Ratings
    10% above category average
    Swag Pro
    -
    Ratings
    Performance plans10.08 Ratings00 Ratings
    Plan weighting8.03 Ratings00 Ratings
    Manager note taking10.08 Ratings00 Ratings
    Performance improvement plans8.33 Ratings00 Ratings
    Review status tracking9.09 Ratings00 Ratings
    Rater nomination workflow10.07 Ratings00 Ratings
    Review reminders10.08 Ratings00 Ratings
    Workflow restrictions9.04 Ratings00 Ratings
    Multiple review frequency10.06 Ratings00 Ratings
    Reporting9.05 Ratings00 Ratings
    Best Alternatives
    Small ImprovementsSwag Pro
    Small Businesses
    15Five
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    No answers on this topic
    Enterprises
    Reflektive
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Small ImprovementsSwag Pro
    Likelihood to Recommend
    9.0
    (11 ratings)
    8.5
    (83 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (3 ratings)
    Support Rating
    7.1
    (4 ratings)
    4.0
    (82 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (3 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (2 ratings)
    User Testimonials
    Small ImprovementsSwag Pro
    Likelihood to Recommend
    Small Improvements
    I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.
    Incentivized
    Read full review
    Printfection
    B2B companies, SaaS companies, larger or important swag or customer gifting motions, ABM strategies, large customer thank you motions, certification programs where earners are thanked or rewarded, lean teams, ample budgets, field sales teams with agency of gifting and swag, marketing teams that don't have room or space for holding or managing inventory
    Incentivized
    Read full review
    Pros
    Small Improvements
    • Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
    • Praise Wall: A public place to post positive and encouraging comments about other employees.
    • 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.
    Incentivized
    Read full review
    Printfection
    • The swag catalogue has lots of items to choose from and they try to source anything else you need
    • Takes care of the logistical challenges of getting swag to offices, events and to customers
    • Their customer team are really hands on and helpful
    Incentivized
    Read full review
    Cons
    Small Improvements
    • Being able to edit projects more easily (and have a documented edit history) would be beneficial.
    • Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
    • Gantt charts would be a nice to have for a top level management view.
    Incentivized
    Read full review
    Printfection
    • Their Giveaway feature was made some improvements but I would like to see it be more flexible
    • Being able to get more samples of products and printing prior to ordering
    • Swag photography/ items in stock in our closet- we had to provide photos of these items
    • Better updates on swag items that are low in stock
    Incentivized
    Read full review
    Likelihood to Renew
    Small Improvements
    No answers on this topic
    Printfection
    We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
    Incentivized
    Read full review
    Usability
    Small Improvements
    No answers on this topic
    Printfection
    I think they do their work well. It's just not amazing or a company I feel a necessity to keep. If someone had the same service with the same cost, I might suggest asking both about the level of customer service.
    Incentivized
    Read full review
    Reliability and Availability
    Small Improvements
    No answers on this topic
    Printfection
    Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
    Incentivized
    Read full review
    Performance
    Small Improvements
    No answers on this topic
    Printfection
    Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.
    Incentivized
    Read full review
    Support Rating
    Small Improvements
    The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.
    Incentivized
    Read full review
    Printfection
    They're willing to help and do what is necessary, even when unnecessary. This is the case when I don't need service at that level, but I'd rather have excellent service always than wonder if it will be there when I need it. Overall, they are perfect, and they have good intentions.
    Incentivized
    Read full review
    In-Person Training
    Small Improvements
    No answers on this topic
    Printfection
    Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.
    Incentivized
    Read full review
    Online Training
    Small Improvements
    No answers on this topic
    Printfection
    We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.
    Incentivized
    Read full review
    Implementation Rating
    Small Improvements
    No answers on this topic
    Printfection
    Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
    **All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
    Incentivized
    Read full review
    Alternatives Considered
    Small Improvements
    Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.
    Incentivized
    Read full review
    Printfection
    I reserached swag platforms and narrowed it down to 3 that I wanted to learn more about. I based my choices on response time to demo requests, customer service, items, ability to meet the needs of my supervisor, etc. I learned that 2 out of the 3 platforms I found were both under Custom Ink which I have used in the past. So I know the items are of good quality. The main deciding factor was the staff. Both companies had nice staff. But Printfection did a superb job of not making me feel like a cutomer but a friend. I didn't fee like I was a sale but a partner.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Small Improvements
    No answers on this topic
    Printfection
    Simple pricing and easy to pitch to stakeholders
    Incentivized
    Read full review
    Scalability
    Small Improvements
    No answers on this topic
    Printfection
    Only two departments use this product effectively. Ideally we have two other departments would use it, but they kept getting confused on how to navigate through it.
    Incentivized
    Read full review
    Professional Services
    Small Improvements
    No answers on this topic
    Printfection
    There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
    Incentivized
    Read full review
    Return on Investment
    Small Improvements
    • Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
    • Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.
    Incentivized
    Read full review
    Printfection
    • Printfection is far more expensive than what we were previously using and we haven't seen a huge ROI yet in terms of influence on pipeline.
    • Our employees are more engaged using Printfection than they were with our previous tool.
    • Printfection helps with product design and research which saves me a ton of time when selecting new items.
    Incentivized
    Read full review
    ScreenShots

    Small Improvements Screenshots

    Screenshot of Provide employees with structured opportunities for reflection and assessment through Performance ReviewsScreenshot of Decide whether or not you want manager to approve nominations for 360 FeedbackScreenshot of Share agenda items, meeting notes, and follow-up discussions with 1:1 MeetingsScreenshot of Create templated 1:1 meeting agendas for your managersScreenshot of Identify goals, set success measures, and track the results with ObjectivesScreenshot of Give public kudos to your colleagues with Praise