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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlertSite

    Score8 out of 10
    N/AAlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A

    UltraWPM

    Score7 out of 10
    N/AUltraWPM (formerly Neustar Web Performance Management, based on Webmetrics) is used to find and fix problems that impact connected customers: unavailable websites, slow-loading pages, and failing applications.N/A
    Pricing
    AlertSiteUltraWPM
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    AlertSiteUltraWPM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    AlertSiteUltraWPM
    Small Businesses
    SolarWinds Pingdom
    Score8 out of 10
    SolarWinds Pingdom
    Score8 out of 10
    Medium-sized Companies
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlertSiteUltraWPM
    Likelihood to Recommend
    8.0
    (4 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AlertSiteUltraWPM
    Likelihood to Recommend
    SmartBear
    AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
    Incentivized
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    DigiCert
    If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
    Incentivized
    Read full review
    Pros
    SmartBear
    • The Deja-Click Recorder is an excellent tool.
    • Good UI that translates to large NOC screens well.
    • Easy Alerting and Reporting.
    Incentivized
    Read full review
    DigiCert
    • It allows access to a history of checks, how much time they took, and if any errors were detected.
    • It can alert several people, or many in a group, for information related to the application availability.
    • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
    Incentivized
    Read full review
    Cons
    SmartBear
    • Tool is complicated for Alert creation
    • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
    • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
    Incentivized
    Read full review
    DigiCert
    • The interface can be buggy.
    • We have experienced false positives of a system outage that was not accurate.
    • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    Reviewing other cost saving options
    Incentivized
    Read full review
    DigiCert
    No answers on this topic
    Usability
    SmartBear
    Pretty good product only issue was cost
    Incentivized
    Read full review
    DigiCert
    No answers on this topic
    Support Rating
    SmartBear
    I've been unable to contact support after several attempts.
    Incentivized
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    DigiCert
    No answers on this topic
    Alternatives Considered
    SmartBear
    We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
    Incentivized
    Read full review
    DigiCert
    To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
    • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
    Incentivized
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    DigiCert
    • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
    • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
    • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
    Incentivized
    Read full review
    ScreenShots