Capture for Jira, from SmartBear vs. Workplace from Meta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capture for Jira
Score 8.7 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Workplace from Meta
Score 8.0 out of 10
N/A
Facebook at Work allows users to interact with co-workers through the Facebook interface.
$4
per month per user
Pricing
Capture for Jira, from SmartBearWorkplace from Meta
Editions & Modules
No answers on this topic
Enterprise Live
$2.00
per month per user
Enhanced Admin & Support
$2.00
per month per user
Workplace Core
$4.00
per month per user
Offerings
Pricing Offerings
Capture for JiraWorkplace from Meta
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Capture for Jira, from SmartBearWorkplace from Meta
Top Pros
Top Cons

No answers on this topic

Features
Capture for Jira, from SmartBearWorkplace from Meta
Project Management
Comparison of Project Management features of Product A and Product B
Capture for Jira, from SmartBear
8.3
1 Ratings
8% above category average
Workplace from Meta
-
Ratings
Task Management8.01 Ratings00 Ratings
Mobile Access8.01 Ratings00 Ratings
Search7.01 Ratings00 Ratings
Visual planning tools10.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Capture for Jira, from SmartBear
8.0
1 Ratings
1% above category average
Workplace from Meta
-
Ratings
Discussions8.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Capture for Jira, from SmartBear
7.7
1 Ratings
3% below category average
Workplace from Meta
-
Ratings
Document collaboration7.01 Ratings00 Ratings
Access control8.01 Ratings00 Ratings
Advanced security features8.01 Ratings00 Ratings
Best Alternatives
Capture for Jira, from SmartBearWorkplace from Meta
Small Businesses
Stackby
Stackby
Score 9.2 out of 10
Flock
Flock
Score 9.4 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Flock
Flock
Score 9.4 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Axonify
Axonify
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Capture for Jira, from SmartBearWorkplace from Meta
Likelihood to Recommend
8.0
(1 ratings)
7.8
(54 ratings)
Usability
-
(0 ratings)
5.6
(2 ratings)
Support Rating
-
(0 ratings)
8.4
(21 ratings)
User Testimonials
Capture for Jira, from SmartBearWorkplace from Meta
Likelihood to Recommend
SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
Read full review
Meta Platforms Inc
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
Read full review
Pros
SmartBear
  • Documentation
  • Directions
  • Ease of use
Read full review
Meta Platforms Inc
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
Read full review
Cons
SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
Read full review
Meta Platforms Inc
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
Read full review
Usability
SmartBear
No answers on this topic
Meta Platforms Inc
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
Read full review
Support Rating
SmartBear
No answers on this topic
Meta Platforms Inc
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
Read full review
Alternatives Considered
SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
Read full review
Meta Platforms Inc
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
Read full review
Return on Investment
SmartBear
  • Efficient
  • Bit expensive
  • Flexible
Read full review
Meta Platforms Inc
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
Read full review
ScreenShots

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.