Facebook Workplace, Not My Favorite
August 15, 2019

Facebook Workplace, Not My Favorite

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workplace by Facebook

I was an editor for a website that reviews board games, video games, movies, books, etc. The community of writers was very large, and we had previously used Slack to communicate with one another in our departments, but didn't pay for the premium version of Slack, so messages would get deleted. The organization switched to Facebook Workplace as a way to try to keep track of things and communicate via chat.
  • Segmented groups for chat.
  • Different permission levels as far as admins or users.
  • There's little or no way to track tasks or manage items.
  • The personal "wall" feature seems very useless.
  • The learning curve itself took a lot of time to get us back on track.
  • You have to download 2 separate apps on mobile to use "workplace" and "workplace chat." I wish you could simply use it within the Facebook app.
  • It's very pesky to log in on desktop.
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
I haven't had to contact support, so I can't make a fair assessment.
Slack is much better as far as a chat tool goes. It integrates with Google Drive and other project management software, it separates conversations by channels and people, and you can do it all from one app.
It might be well suited for a large team to communicate and collaborate on projects. It's a fine communication tool, but very poor for scheduling, task management, etc. If I'm going to use a "workplace" tool, I'd like for it to function as more than just a glorified chat feature.

Workplace from Meta Feature Ratings