What users are saying about
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Top Rated
233 Ratings

Workplace by Facebook

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Top Rated
233 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Workplace by Facebook

Workplace is great as a team collaboration and communication tool that is easy to deploy and eliminates friction. I would also recommend it to small agencies who need a client communication portal as it does a great job filling the need. It is also a great tool for associations, community teams, and specialty groups like a club or employee group. As long as guidelines are set and you do not have a predisposition towards paranoia, I would think any group that has a need for communication that needs to be centralized, this can serve you well.
David Faustina profile photo

Feature Rating Comparison

Project Management

Workplace by Facebook
7.4
Task Management
Workplace by Facebook
7.3
Gantt Charts
Workplace by Facebook
7.5
Scheduling
Workplace by Facebook
6.8
Workflow Automation
Workplace by Facebook
7.3
Mobile Access
Workplace by Facebook
8.6
Search
Workplace by Facebook
7.7
Visual planning tools
Workplace by Facebook
6.6

Communication

Workplace by Facebook
7.9
Chat
Workplace by Facebook
8.8
Notifications
Workplace by Facebook
8.6
Discussions
Workplace by Facebook
8.5
Surveys
Workplace by Facebook
8.0
Internal knowledgebase
Workplace by Facebook
7.5
Integrates with GoToMeeting
Workplace by Facebook
7.3
Integrates with Gmail and Google Hangouts
Workplace by Facebook
7.1
Integrates with Outlook
Workplace by Facebook
7.2

File Sharing & Management

Workplace by Facebook
7.8
Versioning
Workplace by Facebook
7.9
Video files
Workplace by Facebook
8.1
Audio files
Workplace by Facebook
8.2
Document collaboration
Workplace by Facebook
7.2
Access control
Workplace by Facebook
7.9
Advanced security features
Workplace by Facebook
7.7
Integrates with Google Drive
Workplace by Facebook
7.2
Device sync
Workplace by Facebook
8.3

Pros

Workplace by Facebook

  • It is so easy to introduce to employees because it has the same look and feel as Facebook, which the majority of our employees are already familiar with.
  • It's a communications, collaboration, and file/document sharing tool all rolled up into one. It eliminates the need for other software.
  • Our HR team uses it constantly to keep employees up to date on company news and for polling to get feedback on new initiatives.
Adam Montgomery profile photo

Cons

Workplace by Facebook

  • Limited project management options - no good way to track tasks or projects, so other tools are needed.
  • Easy to dismiss for people who don't see the value - the Facebook-like nature of the tool can be a liability when it comes to wanting management to take it seriously.
  • Chat interface has downsides - the standalone chat applications can be a bit buggy, and the chat interface within the web view is not ideal.
  • No intuitive way to message a group - chat options like Slack are better at easily messaging a group or department, where in Workplace you have to be a member of a group to start a conversation.
No photo available

Usability

Workplace by Facebook

Workplace by Facebook 5.0
Based on 2 answers
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
No photo available

Support

Workplace by Facebook

Workplace by Facebook 8.2
Based on 22 answers
Workplace by Facebook has nice pricing, as it gives a free trial to each of the professional users with a work email. It has large documentation available with it, so we can easily resolve various issues if some are there. Most of the time, we do not require any type of support either.
Lokesh Meena profile photo

Alternatives Considered

Workplace by Facebook

We simply chose this tool to avoid the dispersion of our employees when using it, and since it is an extension of Facebook social network, there was no greater risk of resistance to change. If another option was chosen, perhaps our team would not be as efficient as possible in carrying out the work activities. This was the most important reason and I think we were not wrong.
Marlon Seijas profile photo

Return on Investment

Workplace by Facebook

  • Workplace by Facebook hasn't had any negative impact on my business as of yet and the only positive impact I can think of is that it easily helps me find agents for my clients in different states.
  • Workplace by Facebook hasn't helped me make any money, but it does educate me on the new tools my company releases so that I can better help my clients.
Katelyn Rylee profile photo

Pricing Details

Workplace by Facebook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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