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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartDraw

    Score8.4 out of 10
    N/ASmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.

    $131.40

    per year (for a single user on an individual plan)

    TaskRay

    Score9 out of 10
    N/ATaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.

    $15

    per month

    Pricing
    SmartDrawTaskRay
    Editions & Modules
    Team
    $119.40
    per year per user (3 minimum)
    Individual
    $131.40
    per year single user
    Enterprise
    Contact Sales
    TaskRay
    $25.00
    per month
    Offerings
    Pricing Offerings
    SmartDrawTaskRay
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SmartDrawTaskRay
    Considered Both Products
    SmartDraw Software
    No answer on this topic
    Bracket Labs
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    SmartDrawTaskRay
    Project Management
    Comparison of Project Management features of SmartDraw and TaskRay
    Feature
    SmartDraw
    -
    Ratings
    TaskRay
    8.6
    5 Ratings
    11% above category average
    Task Management00 Ratings8.75 Ratings
    Resource Management00 Ratings8.34 Ratings
    Gantt Charts00 Ratings9.34 Ratings
    Scheduling00 Ratings10.04 Ratings
    Workflow Automation00 Ratings9.05 Ratings
    Team Collaboration00 Ratings9.05 Ratings
    Support for Agile Methodology00 Ratings8.34 Ratings
    Support for Waterfall Methodology00 Ratings8.02 Ratings
    Document Management00 Ratings6.32 Ratings
    Email integration00 Ratings9.02 Ratings
    Mobile Access00 Ratings9.02 Ratings
    Timesheet Tracking00 Ratings10.01 Ratings
    Change request and Case Management00 Ratings8.02 Ratings
    Budget and Expense Management00 Ratings8.02 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of SmartDraw and TaskRay
    Feature
    SmartDraw
    -
    Ratings
    TaskRay
    8.5
    3 Ratings
    10% above category average
    Invoicing00 Ratings8.01 Ratings
    Project & financial reporting00 Ratings9.03 Ratings
    Integration with accounting software00 Ratings8.52 Ratings
    Best Alternatives
    SmartDrawTaskRay
    Small Businesses
    OmniGraffle
    Score9.8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    OmniGraffle
    Score9.8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartDrawTaskRay
    Likelihood to Recommend
    2.8
    (14 ratings)
    8.3
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.4
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SmartDrawTaskRay
    Likelihood to Recommend
    SmartDraw Software
    I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
    Incentivized
    Read full review
    Bracket Labs
    TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
    Incentivized
    Read full review
    Pros
    SmartDraw Software
    • Provides examples to work off of--these are helpful when you don't know exactly where to start.
    • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
    • Provides a wide variety of templates, meets a wide variety of needs.
    Incentivized
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    Bracket Labs
    • Onboarding Templates
    • Scheduling Onboarding tasks and assignments to client and employees
    • Creating project logs so that everyone knows what is being worked on
    Incentivized
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    Cons
    SmartDraw Software
    • A month-to-month plan would be ideal for users that don't have a need to create many projects
    • The sidebar navigation can be a little confusing with all of the tools listed.
    • Offering customizable plans with only the feature you need would simplify navigation
    Incentivized
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    Bracket Labs
    • Unfortunately TaskRay does not allow us to share templates externally with customers.
    • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartDraw Software
    No answers on this topic
    Bracket Labs
    It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
    Incentivized
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    Usability
    SmartDraw Software
    I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
    Incentivized
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    Bracket Labs
    Easy Easy Easy to use
    Incentivized
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    Support Rating
    SmartDraw Software
    They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
    Incentivized
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    Bracket Labs
    I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
    Incentivized
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    Implementation Rating
    SmartDraw Software
    No answers on this topic
    Bracket Labs
    Again, just like the app, the implementation was very easy.
    Incentivized
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    Alternatives Considered
    SmartDraw Software
    We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
    Incentivized
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    Bracket Labs
    We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
    Incentivized
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    Return on Investment
    SmartDraw Software
    • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
    • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
    Incentivized
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    Bracket Labs
    • It was highly effective in organizing projects and sprints.
    • Time cards were easy to manage.
    • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
    Incentivized
    Read full review
    ScreenShots

    SmartDraw Screenshots

    Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.