What users are saying about
26 Ratings
18 Ratings
26 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

SmartDraw

I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well.If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Brad Holliday, PHR, SHRM-CP, CBM, MBA | TrustRadius Reviewer

Whimsical

For planning purposes, ideation process and content organization in general, Whimsical is an awesome tool in our workflow. It can be used by management teams as well by Creative and Development. Also, if you need to explain a more complex idea or process, it's perfect since you can use visual tools to describe it better.It's very easy to use and has a great set of tools even on the free plan.
Anonymous | TrustRadius Reviewer

Pros

SmartDraw

  • Ability to quickly and efficiently create flowcharts and org charts that are pleasing to the eye.
  • Cloud document storage always a plus. Can access work in progress anywhere.
  • Ability to export in multiple formats to fit your needs.
Anonymous | TrustRadius Reviewer

Whimsical

  • Simple to use
  • Tons of uses
  • Can be customized with themeing
  • Can organize all your boards pretty much however you want
Anonymous | TrustRadius Reviewer

Cons

SmartDraw

  • The autosave function does not always save your changes.
  • When creating diagrams and linking shapes together, they do not always stay linked.
  • Not enough customizations and example shapes and objects.
Michael Florant | TrustRadius Reviewer

Whimsical

  • It can be a little frustrating trying to line things up exactly right but that's probably more user error than anything
Anonymous | TrustRadius Reviewer

Usability

SmartDraw

No score
No answers yet
No answers on this topic

Whimsical

Whimsical 8.0
Based on 1 answer
Whimsical is overall very easy to learn and remember. One issue with the usability occurs when you attempt to move connected boxes around the workspace. Frequently connections break or do not add easily, causing further disconnects. You can manually fix these issues, but it's a oprobem that seems would have an easy fix
Sarah Littlefield | TrustRadius Reviewer

Support Rating

SmartDraw

SmartDraw 8.5
Based on 4 answers
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Trish Kootstra | TrustRadius Reviewer

Whimsical

Whimsical 8.6
Based on 5 answers
I reached out to support, as I was interested in possibly investing in the organization, and they quickly and happily informed me they are a bootstrap organization and do not take on investors at this time. The swift response and information readily available for my consumption was extremely helpful and shows how solid the team behind it is.
Brianne Matthias | TrustRadius Reviewer

Alternatives Considered

SmartDraw

We haven't selected other tools, SmartDraw was our test product and we are in the middle of determining if we will go with them long term.
Anonymous | TrustRadius Reviewer

Whimsical

Whimsical nails early stage project exploration. Whether it’s mapping, wire-framing, or simply whiteboard collaboration, Whimsical provide a flexible toolset that puts you and your team in the correct mindset to explore ideas without feeling committed to a specific direction. Giant projects do not have much impact on performance and copy/paste in between projects works without issue.
Anonymous | TrustRadius Reviewer

Return on Investment

SmartDraw

  • Positive impact - easier to create professional looking drawing and send back and forth to superintendent for editing.
  • Easier to e-mail copies or drawing changes to our customers.
Anonymous | TrustRadius Reviewer

Whimsical

  • We've been using free version, so it's a no brainer.
  • As it helps us focus on the information organization process, we don't lose time redoing work due to the lack of planning before doing design or code.
  • We can collaborate on the same project, so it's easier to get things done as we're working from home as well.
Anonymous | TrustRadius Reviewer

Pricing Details

SmartDraw

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartDraw Editions & Modules

Edition
Single-User9.951
Multiple-Users (for 5+ users)5.952
  1. per month
  2. per user/per month
Additional Pricing Details

Whimsical

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Whimsical Editions & Modules

Additional Pricing Details

Add comparison