34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 34 reviews and ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 34 reviews and ratings
Attribute Ratings
- SmartDraw is rated higher in 1 area: Support Rating
- Whimsical is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.0
SmartDraw
80%
11 Ratings
8.7
Whimsical
87%
8 Ratings
Usability

SmartDraw
N/A
0 Ratings
8.0
Whimsical
80%
1 Rating
Support Rating

8.4
SmartDraw
84%
4 Ratings
6.4
Whimsical
64%
5 Ratings
Likelihood to Recommend
SmartDraw
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well.If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Chief People Officer
Caravan HealthHospital & Health Care, 51-200 employees
Whimsical
For planning purposes, ideation process and content organization in general, Whimsical is an awesome tool in our workflow. It can be used by management teams as well by Creative and Development. Also, if you need to explain a more complex idea or process, it's perfect since you can use visual tools to describe it better.It's very easy to use and has a great set of tools even on the free plan.

Verified User
Partner in Information Technology
Internet Company, 1-10 employeesPros
SmartDraw
- Provides examples to work off of--these are helpful when you don't know exactly where to start.
- Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
- Provides a wide variety of templates, meets a wide variety of needs.
Paralegal Assistant
Beveridge & Diamond, P.C.Law Practice, 51-200 employees
Whimsical
- Simple to use
- Tons of uses
- Can be customized with themeing
- Can organize all your boards pretty much however you want

Verified User
Project Manager in Marketing
Higher Education Company, 501-1000 employeesCons
SmartDraw
- A month-to-month plan would be ideal for users that don't have a need to create many projects
- The sidebar navigation can be a little confusing with all of the tools listed.
- Offering customizable plans with only the feature you need would simplify navigation
Co-Owner, Executive Director of Marketing & Public Relations
New Media Vegas, LLCMarketing & Advertising, 1-10 employees
Whimsical
- It can be a little frustrating trying to line things up exactly right but that's probably more user error than anything

Verified User
Analyst in Corporate
Financial Services Company, 10,001+ employeesPricing Details
SmartDraw
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$595 per user/per month
SmartDraw Editions & Modules
Edition
Single-User | 9.951 |
---|---|
Multiple-Users (for 5+ users) | 5.952 |
- per month
- per user/per month
Additional Pricing Details
—Whimsical
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Whimsical Editions & Modules
—
Additional Pricing Details
—Usability
SmartDraw
No score
No answers yet
No answers on this topic
Whimsical
Whimsical 8.0
Based on 1 answer
Whimsical is overall very easy to learn and remember. One issue with the usability occurs when you attempt to move connected boxes around the workspace. Frequently connections break or do not add easily, causing further disconnects. You can manually fix these issues, but it's a oprobem that seems would have an easy fix
Chief Strategy Officer (CSO), UX design
Magnet CoInformation Technology & Services, 1-10 employees
Support Rating
SmartDraw
SmartDraw 8.4
Based on 4 answers
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Office Manager
TravelClickHospitality, 5001-10,000 employees
Whimsical
Whimsical 6.4
Based on 5 answers
I reached out to support, as I was interested in possibly investing in the organization, and they quickly and happily informed me they are a bootstrap organization and do not take on investors at this time. The swift response and information readily available for my consumption was extremely helpful and shows how solid the team behind it is.
Member Services Administrator
GeopathInformation Technology & Services, 11-50 employees
Alternatives Considered
SmartDraw
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.

Verified User
Administrator in Information Technology
Retail Company, 201-500 employeesWhimsical
Whimsical nails early stage project exploration. Whether it’s mapping, wire-framing, or simply whiteboard collaboration, Whimsical provide a flexible toolset that puts you and your team in the correct mindset to explore ideas without feeling committed to a specific direction. Giant projects do not have much impact on performance and copy/paste in between projects works without issue.

Verified User
Team Lead in Product Management
Hospitality Company, 1001-5000 employeesReturn on Investment
SmartDraw
- SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
- Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.

Verified User
Analyst in Professional Services
Management Consulting Company, 11-50 employeesWhimsical
- We've been using free version, so it's a no brainer.
- As it helps us focus on the information organization process, we don't lose time redoing work due to the lack of planning before doing design or code.
- We can collaborate on the same project, so it's easier to get things done as we're working from home as well.

Verified User
Partner in Information Technology
Internet Company, 1-10 employees