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SmartRecruiters, now part of SAP SuccessFactors vs. Tebra EHR

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A

    Tebra EHR

    Score1 out of 10
    N/ATebra (formerly Kareo) provides a full-featured EHR. It is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Scheduler, Documentation, and Notes.

    $150

    per provider/per month

    Pricing
    SmartRecruiters, now part of SAP SuccessFactorsTebra EHR
    Editions & Modules
    No answers on this topic
    Kareo Practice Management (Low Claim Volume)
    $150
    per provider/per month
    Kareo Practice Management (Unlimited Claims)
    $300
    per provider/per month
    Kareo Billing Services
    Contact sales team
    Offerings
    Pricing Offerings
    SmartRecruiters, now part of SAP SuccessFactorsTebra EHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.—
    More Pricing Information
    Community Pulse
    SmartRecruiters, now part of SAP SuccessFactorsTebra EHR
    Considered Both Products
    SAP
    No answer on this topic
    Tebra
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    SmartRecruiters, now part of SAP SuccessFactorsTebra EHR
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SmartRecruiters, now part of SAP SuccessFactors and Tebra EHR
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Tebra EHR
    -
    Ratings
    Job Requisition Management9.8109 Ratings00 Ratings
    Company Website Posting9.9114 Ratings00 Ratings
    Publish to Social Media7.5112 Ratings00 Ratings
    Job Search Site Posting8.0116 Ratings00 Ratings
    Customized Application Form9.7104 Ratings00 Ratings
    Resume Management5.6119 Ratings00 Ratings
    Duplicate Candidate Prevention9.6114 Ratings00 Ratings
    Candidate Search8.1122 Ratings00 Ratings
    Applicant Tracking9.9126 Ratings00 Ratings
    Collaboration9.6117 Ratings00 Ratings
    Task Creation and Delegation9.997 Ratings00 Ratings
    Email Templates9.7114 Ratings00 Ratings
    User Permissions9.7109 Ratings00 Ratings
    Notifications and Alerts9.9119 Ratings00 Ratings
    Reporting1.7105 Ratings00 Ratings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of SmartRecruiters, now part of SAP SuccessFactors and Tebra EHR
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Tebra EHR
    4.0
    5 Ratings
    61% below category average
    Real-time eligibility verification00 Ratings4.04 Ratings
    Claims management00 Ratings4.04 Ratings
    Coding00 Ratings4.05 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of SmartRecruiters, now part of SAP SuccessFactors and Tebra EHR
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Tebra EHR
    1.0
    4 Ratings
    154% below category average
    Calendar interface00 Ratings1.04 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of SmartRecruiters, now part of SAP SuccessFactors and Tebra EHR
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Tebra EHR
    2.2
    5 Ratings
    106% below category average
    Charting / document management00 Ratings1.04 Ratings
    Templates00 Ratings2.04 Ratings
    Patient portal00 Ratings1.05 Ratings
    Speech recognition00 Ratings7.02 Ratings
    Customization00 Ratings1.04 Ratings
    E-prescribing00 Ratings1.03 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of SmartRecruiters, now part of SAP SuccessFactors and Tebra EHR
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Tebra EHR
    8.0
    5 Ratings
    4% below category average
    HIPAA compliance00 Ratings8.05 Ratings
    Best Alternatives
    SmartRecruiters, now part of SAP SuccessFactorsTebra EHR
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    Crelate
    Score9.1 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartRecruiters, now part of SAP SuccessFactorsTebra EHR
    Likelihood to Recommend
    7.9
    (129 ratings)
    1.0
    (5 ratings)
    Likelihood to Renew
    6.0
    (15 ratings)
    1.0
    (1 ratings)
    Usability
    9.1
    (12 ratings)
    1.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.1
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartRecruiters, now part of SAP SuccessFactorsTebra EHR
    Likelihood to Recommend
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Tebra
    Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.
    Read full review
    Pros
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Tebra
    • Catching missing patient info
    • Catching missing insurance info
    • Providing mailing addresses
    Read full review
    Cons
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Tebra
    • Everything created can always use adjusting depending on the situation
    • Adapting to client needs quicker
    • Problems are not reported in a timely manner
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Tebra
    Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
    Read full review
    Usability
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Tebra
    The user interface is fine but it the app constantly freezes or crashes.
    Read full review
    Reliability and Availability
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Tebra
    No answers on this topic
    Performance
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Tebra
    No answers on this topic
    Support Rating
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    Tebra
    No answers on this topic
    In-Person Training
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Tebra
    No answers on this topic
    Implementation Rating
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Tebra
    No answers on this topic
    Alternatives Considered
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Tebra
    I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
    Incentivized
    Read full review
    Scalability
    SAP
    No explanation really, just a great product.
    Read full review
    Tebra
    No answers on this topic
    Return on Investment
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    Tebra
    • We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
    • I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
    • Again ASK questions; do a test run; ask about the migration of your data and its charges.
    • You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.
    Incentivized
    Read full review
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