SmartRecruiters vs. Trakstar Hire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartRecruiters
Score 7.4 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
Trakstar Hire
Score 7.4 out of 10
N/A
Trakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
Pricing
SmartRecruitersTrakstar Hire
Editions & Modules
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
No answers on this topic
Offerings
Pricing Offerings
SmartRecruitersTrakstar Hire
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$1,000 No setup fee
Additional DetailsThe software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Features
SmartRecruitersTrakstar Hire
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SmartRecruiters
8.3
127 Ratings
4% above category average
Trakstar Hire
8.5
11 Ratings
6% above category average
Job Requisition Management9.2109 Ratings8.410 Ratings
Company Website Posting9.7114 Ratings9.29 Ratings
Publish to Social Media7.6112 Ratings7.47 Ratings
Job Search Site Posting8.1116 Ratings7.68 Ratings
Customized Application Form8.6104 Ratings7.110 Ratings
Resume Management7.8119 Ratings8.810 Ratings
Duplicate Candidate Prevention7.7114 Ratings7.811 Ratings
Candidate Search8.3122 Ratings8.510 Ratings
Applicant Tracking9.3126 Ratings9.411 Ratings
Collaboration8.2117 Ratings9.410 Ratings
Task Creation and Delegation9.097 Ratings7.88 Ratings
Email Templates8.4114 Ratings9.111 Ratings
User Permissions8.8109 Ratings8.611 Ratings
Notifications and Alerts9.2119 Ratings9.410 Ratings
Reporting4.7105 Ratings9.77 Ratings
Best Alternatives
SmartRecruitersTrakstar Hire
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
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Vibe HCM
Vibe HCM
Score 4.5 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
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User Ratings
SmartRecruitersTrakstar Hire
Likelihood to Recommend
7.9
(129 ratings)
8.8
(11 ratings)
Likelihood to Renew
6.0
(15 ratings)
1.0
(1 ratings)
Usability
9.1
(12 ratings)
8.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(10 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
7.1
(12 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
SmartRecruitersTrakstar Hire
Likelihood to Recommend
SmartRecruiters
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Mitratech
Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
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Pros
SmartRecruiters
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
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Mitratech
  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
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Cons
SmartRecruiters
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
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Mitratech
  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
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Likelihood to Renew
SmartRecruiters
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Mitratech
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
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Usability
SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Mitratech
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
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Reliability and Availability
SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
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Mitratech
No answers on this topic
Performance
SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
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Mitratech
No answers on this topic
Support Rating
SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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Mitratech
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
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In-Person Training
SmartRecruiters
Quick and easy to learn.
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Mitratech
No answers on this topic
Implementation Rating
SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
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Mitratech
No answers on this topic
Alternatives Considered
SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Mitratech
Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
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Scalability
SmartRecruiters
No explanation really, just a great product.
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Mitratech
No answers on this topic
Return on Investment
SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
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Mitratech
  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
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ScreenShots

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.