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SmartRecruiters, now part of SAP SuccessFactors vs. Traqq

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A

    Traqq

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Traqq is offered as an ethical time tracking solution for client-focused teams, professional services companies, and distributed organizations that need visibility into workload, projects, and billable work without employee surveillance. Traqq focuses on transparent time tracking instead of invasive monitoring. It does not use screenshots, idle time tracking, activity tracking, or app and website monitoring. Teams can track time with automatic timers or manual…

    $0

    (for up to 3 users)

    Pricing
    SmartRecruiters, now part of SAP SuccessFactorsTraqq
    Editions & Modules
    No answers on this topic
    Free
    $0
    (up to 3 users)
    Plus
    $4
    per month per user
    Business
    $9
    per month per user
    Scale
    $13
    per month per user
    Enterprise
    Custom Plan
    For teams of 300+ seats
    Offerings
    Pricing Offerings
    SmartRecruiters, now part of SAP SuccessFactorsTraqq
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.Traqq offers different plans based on the number of users and required features. Higher-tier plans include additional tools for project management, workload visibility, reporting, and enterprise needs. Discounts are available for quarterly (10%) and annual (15%) pricing.
    More Pricing Information
    Community Pulse
    SmartRecruiters, now part of SAP SuccessFactorsTraqq
    Considered Both Products
    SAP
    No answer on this topic
    Traqq
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    100%
    Would buy again
    27 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    100%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    24 Answers
    Features
    SmartRecruiters, now part of SAP SuccessFactorsTraqq
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SmartRecruiters, now part of SAP SuccessFactors and Traqq
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Traqq
    -
    Ratings
    Job Requisition Management9.8109 Ratings00 Ratings
    Company Website Posting9.9114 Ratings00 Ratings
    Publish to Social Media7.5112 Ratings00 Ratings
    Job Search Site Posting8.0116 Ratings00 Ratings
    Customized Application Form9.7104 Ratings00 Ratings
    Resume Management5.6119 Ratings00 Ratings
    Duplicate Candidate Prevention9.6114 Ratings00 Ratings
    Candidate Search8.1122 Ratings00 Ratings
    Applicant Tracking9.9126 Ratings00 Ratings
    Collaboration9.6117 Ratings00 Ratings
    Task Creation and Delegation9.997 Ratings00 Ratings
    Email Templates9.7114 Ratings00 Ratings
    User Permissions9.7109 Ratings00 Ratings
    Notifications and Alerts9.9119 Ratings00 Ratings
    Reporting1.7105 Ratings00 Ratings
    Best Alternatives
    SmartRecruiters, now part of SAP SuccessFactorsTraqq
    Small Businesses
    Crelate
    Score9.1 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartRecruiters, now part of SAP SuccessFactorsTraqq
    Likelihood to Recommend
    7.9
    (129 ratings)
    9.4
    (27 ratings)
    Likelihood to Renew
    6.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (12 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.1
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartRecruiters, now part of SAP SuccessFactorsTraqq
    Likelihood to Recommend
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Traqq
    Traqq is a great system when you are in the field of education. In my experience, it has saved me countless hours of figuring out how to remember the timezone my employees and students are located in. I used to use a written spreadsheet of each employee's timezone and one of those random timezone calculators. Being able to modify Traqq based on my employees' timezone, my timezone, and our company's timezone (the technical "working hours") has been a game-changer.
    Read full review
    Pros
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Traqq
    • Gave me a detailed report of my daily activities, even hours of productivity.
    • My clients were not left behind every step of the way in my project. They had access to my activities and knew the periods I was inactive and even the apps I visited (although they blurred the screen, my clients were aware along the line, I visited a couple of applications) I loved that Traqq is conscious of its user's privacy. This is something you don't see in all Tracking apps.
    • Helps me track my hours effectively. This way, I had no issues on paydays because I was receiving the exact money for the exact time I worked. This is the big deal for me because no one like to work really hard and be underpaid, and neither does anyone want to overpay a lazy freelancer. I really love this about Traqq.
    Read full review
    Cons
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Traqq
    • Lack of a clear option for dark mode, which would be useful to reduce eye strain as the app is predominantly white.
    • No options to increase or decrease the level of detail in reports, which would be nice to change depending on what kind of report is being sent.
    • Whilst the timeline is clear, it would be nice if it was a bit bigger, and perhaps if it highlighted key parts of the day.
    Read full review
    Likelihood to Renew
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Usability
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Reliability and Availability
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Traqq
    No answers on this topic
    Performance
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Traqq
    No answers on this topic
    Support Rating
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    In-Person Training
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Implementation Rating
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Traqq
    No answers on this topic
    Alternatives Considered
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Traqq
    So I have used Jibble and Time Doctor for time tracking, but none of these would reflect the reasons for low/high performance of the employees as Jibble is just a time clock, and the Time Doctor won't yet make reports and send them to superiors right away. Traqq solves it. Honestly, I have never come across any software competing with functionalities like Traqq yet.
    Incentivized
    Read full review
    Scalability
    SAP
    No explanation really, just a great product.
    Read full review
    Traqq
    No answers on this topic
    Return on Investment
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    Traqq
    • I've been able to get things done faster with Traqq. One of my clients made a comment a while back(I asked for her permission before posting this). She said, "I loved how I don't get to pay freelancers for doing nothing, now I pay employees according to the quality of work I receive". We both laughed about it though, but I believe that's a positive impact on her.
    • I've been able to write more, knowing that my clients can see my major moves. My main aim is to impress my employers to get good feedback in return and Traqq helps me greatly in that area.
    Read full review
    ScreenShots

    Traqq Screenshots

    Screenshot of the dashboard to track time with start/stop timers or manual entries, add tasks, projects, billable status, and tags, and review previous time logs by day.Screenshot of where to review time and financial performance, track total and billable hours, revenue, costs, and margins, and break down data by teams, users, clients, and projects.Screenshot of where to compare tracked hours with planned capacity and identify underutilized and overloaded team members.Screenshot of the interface to create and manage invoices, track statuses, due dates, balances, and payments, and generate invoices from billable time.Screenshot of the interface to create projects with names and colors, set billing and cost rates, link clients, and assign project managers.