SmartRecruiters, now part of SAP SuccessFactors vs. Tribepad Applicant Tracking Software

Very good for large complex organisations that need a highly customisable solution to fit a wide variety of use cases. It is very simple to use for hiring managers and recruiters, with minimal training required for the team to implement. A big list of integration parts that fit well into existing tech stacks.

Incentivized

Highly recommended as a fairly priced, feature-rich ATS with plenty of customization and flexibility in a modular approach. Is it simple to use and an engaging platform. The support team is great!

• Job Referrals - can easily refer others to a job posting and view the status
• Job Postings - can easily search for job openings and read job description and criteria
• Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is

Incentivized

• Customise
• Support
• Flexibility

• Settings page can be difficult to navigate & find what you're looking for
• Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
• The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.

Incentivized

• Reporting
• Design
• Workflows

I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.

Incentivized

I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.

Incentivized

We helped redesign the interface that best suits our brand. Tribepad is a great partner for us. They listen carefully to our requirements and we work collaboratively to solve challenges and build a better evolving product and experience.

Rarely is there an issue and if the product is down, it typically is restored quickly.

I have no complaints about performance. The system works virtually flawless.

Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.

Incentivized

The support is great. Tribepad is a very customer-oriented business that thrives on delivering and supporting its customers.

Quick and easy to learn.

Incentivized

It really was a painless and easy process to switch to SmartRecruiters.

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.

Incentivized

More cost-effective, better product, flexible, customizable, integrates well with other platforms and its UX/UI is more advanced and simple

No explanation really, just a great product.

• In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.

Incentivized

• Positive impact to spending less time recruiting by automating
• Positive impact to cost savings compared with other vendors
• Positive impact to design and usability to engage with users