Likelihood to Recommend
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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They need to improve a lot on their development side. The sales and marketing side does well to get clients but the development side is not able to compliment them in the way they represent it in front of the client. They need to work really hard on the UI/UX development side as the interface and experience are lacking a long way back. Other ATS in the market are way better. Vultus would be cheaper but they are nowhere near the competitors already available in the market. We saw a lesser rate and tried it for some time and we needed to switch back to our older ATS. So not a very good or pleasant experience with them but if they update and become a bit better then can have a good chance because they do good marketing. Also as they are cheap so the start-up company might prefer them but would be the first thing to be changed once the company goes into the higher revenue phase. Other than that they did not even have any extra thing, it was just like other ATS, and probably the better ones would be available than Vultus. Let's see how they go ahead and work out the tough competition in the market.
Read full review Pros Job Referrals - can easily refer others to a job posting and view the status Job Postings - can easily search for job openings and read job description and criteria Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is Read full review Their customer service was good They were always open for new suggestions They were ready to customize in any kind of pattern you want to set Read full review Cons Settings page can be difficult to navigate & find what you're looking for Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version. Read full review Their UI is very complex. Their UX is something like, on the first day you would miss your previous ATS. There is no ease of access Many options are for the same result, and reports are very deep inside the scrolls. Read full review Likelihood to Renew
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
Read full review Usability
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
Read full review Reliability and Availability
Rarely is there an issue and if the product is down, it typically is restored quickly.
Read full review Performance
I have no complaints about performance. The system works virtually flawless.
Read full review Support Rating
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
Read full review In-Person Training
Quick and easy to learn.
Read full review Implementation Rating
It really was a painless and easy process to switch to SmartRecruiters.
Read full review Alternatives Considered
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Vultus had no chance to stand against Ceipal or
. Just their promotion and marketing team was good and secondly the customer service or the sales team. They showed us a good picture and gave us many options and also that we can customize it however we want. Also, it was cheaper than the other ones we were using. So we switched but literally after the training and all we started missing the prior ATS from which we switched to Vultus. The experience was not good, to be honest, and that was the reason we switched again from Vultus to Ceipal.
Read full review Scalability
No explanation really, just a great product.
Read full review Return on Investment In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting. Read full review Doesn't want to be specific but we have lost manpower efficiency due to the complex scrolls and options. Database was not updated properly as there were fewer options to put in notes and had many unnecessary options. Reports generation was a big task because the options and scrolls were hard to find and also too many options. Very confusing and as i said many options did the same thing. Read full review ScreenShots SmartRecruiters Screenshots Vultus Recruit Screenshots