Smartsheet vs. WorkJam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.1 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$9
per month per user
WorkJam
Score 10.0 out of 10
N/A
WorkJam is a workforce management software solution built to help employers streamline scheduling, communication, and training their workforce.N/A
Pricing
SmartsheetWorkJam
Editions & Modules
Pro
$9
per month per user
Business
$19
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SmartsheetWorkJam
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SmartsheetWorkJam
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
8.5
125 Ratings
12% above category average
WorkJam
-
Ratings
Task Management9.4122 Ratings00 Ratings
Resource Management9.0104 Ratings00 Ratings
Gantt Charts8.7105 Ratings00 Ratings
Scheduling9.3107 Ratings00 Ratings
Workflow Automation8.496 Ratings00 Ratings
Team Collaboration9.3118 Ratings00 Ratings
Support for Agile Methodology7.678 Ratings00 Ratings
Support for Waterfall Methodology7.376 Ratings00 Ratings
Document Management7.497 Ratings00 Ratings
Email integration8.996 Ratings00 Ratings
Mobile Access8.092 Ratings00 Ratings
Timesheet Tracking8.559 Ratings00 Ratings
Change request and Case Management8.565 Ratings00 Ratings
Budget and Expense Management8.571 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
7.6
63 Ratings
2% above category average
WorkJam
-
Ratings
Quotes/estimates6.841 Ratings00 Ratings
Invoicing7.534 Ratings00 Ratings
Project & financial reporting7.957 Ratings00 Ratings
Integration with accounting software8.231 Ratings00 Ratings
Best Alternatives
SmartsheetWorkJam
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
When I Work
When I Work
Score 8.9 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Playvox
Playvox
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartsheetWorkJam
Likelihood to Recommend
9.4
(143 ratings)
10.0
(2 ratings)
Likelihood to Renew
10.0
(23 ratings)
-
(0 ratings)
Usability
9.0
(13 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(45 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
-
(0 ratings)
User Testimonials
SmartsheetWorkJam
Likelihood to Recommend
Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
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Workjam
Simple to use as an end-user, a Top-Notch security feature allows us to authenticate every user. It increases productivity and lowers the operation cost. The intuitive user interface makes it easy for our HR team to manage all employees in the field or remote working by assigning tasks and having a follow back.
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Pros
Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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Workjam
  • The basic functionality is similar to other mainstream social media apps so it has a low learning curve for users.
  • The mobile interface looks sleek and modern.
  • The channel function makes it easy to set up different user groups.
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Cons
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Workjam
  • No major dislike, I like how the updates are done constantly to add up new features.
  • Great support system that is very proactive and user friendly.
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Likelihood to Renew
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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Workjam
No answers on this topic
Usability
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Workjam
No answers on this topic
Support Rating
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Workjam
No answers on this topic
Implementation Rating
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Workjam
No answers on this topic
Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Workjam
It's a simple, intuitive tool to use as an Engineer. I like how this tool is constantly improved and gives the best services like training employees, great channel feature which enables us to share information and messages, is also very useful. The support is there any time needed. It's a recommendable workforce management solution.
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Return on Investment
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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Workjam
  • Increased and positive cross-team communication.
  • Quick communication method as opposed to EDMs.
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ScreenShots