TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    SocialPort

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to engage in conversations and share posts that have been optimized for social channels. rFactr empowers organizations to collaborate and promote social selling best practices through industry leading…N/A
    Pricing
    SmartSuiteSocialPort
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartSuiteSocialPort
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—SocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.
    More Pricing Information
    Community Pulse
    SmartSuiteSocialPort
    Considered Both Products
    SmartSuite
    No answer on this topic
    rFactr
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    SmartSuiteSocialPort
    Project Management
    Comparison of Project Management features of SmartSuite and SocialPort
    Feature
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    SocialPort
    -
    Ratings
    Task Management9.218 Ratings00 Ratings
    Resource Management9.117 Ratings00 Ratings
    Gantt Charts9.114 Ratings00 Ratings
    Scheduling9.016 Ratings00 Ratings
    Workflow Automation9.117 Ratings00 Ratings
    Team Collaboration9.218 Ratings00 Ratings
    Support for Agile Methodology9.118 Ratings00 Ratings
    Document Management9.117 Ratings00 Ratings
    Email integration9.117 Ratings00 Ratings
    Mobile Access9.017 Ratings00 Ratings
    Timesheet Tracking9.214 Ratings00 Ratings
    Change request and Case Management9.016 Ratings00 Ratings
    Budget and Expense Management9.215 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of SmartSuite and SocialPort
    Feature
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    SocialPort
    -
    Ratings
    Quotes/estimates9.214 Ratings00 Ratings
    Project & financial reporting9.114 Ratings00 Ratings
    Integration with accounting software9.29 Ratings00 Ratings
    Best Alternatives
    SmartSuiteSocialPort
    Small Businesses
    Any.do
    Score8 out of 10
    Mediafly
    Score7.7 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Mediafly
    Score7.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    ClearSlide
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartSuiteSocialPort
    Likelihood to Recommend
    9.2
    (18 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartSuiteSocialPort
    Likelihood to Recommend
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    rFactr
    How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
    Read full review
    Pros
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    rFactr
    • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
    • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
    • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
    • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
    Read full review
    Cons
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    rFactr
    • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
    Read full review
    Likelihood to Renew
    SmartSuite
    I have a great expereance
    Read full review
    rFactr
    No answers on this topic
    Usability
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    rFactr
    No answers on this topic
    Support Rating
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    rFactr
    No answers on this topic
    Implementation Rating
    SmartSuite
    That's easy. Just try
    Read full review
    rFactr
    No answers on this topic
    Alternatives Considered
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    rFactr
    No answers on this topic
    Return on Investment
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    rFactr
    • Increase in pipeline and opportunities created
    • Increase quota retirement
    • Decreased the average "time to close"
    Read full review
    ScreenShots

    SmartSuite Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    SocialPort Screenshots

    Product screenshot