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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Snagit

    Score9.7 out of 10
    N/ASnagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.

    $39

    per year per user

    WebinarJam

    Score8.9 out of 10
    N/AWebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.

    $39

    per month

    Pricing
    SnagitWebinarJam
    Editions & Modules
    No answers on this topic
    Starter
    $39
    per month for 1 presenter and 100 attendees
    Basic
    $79
    per month for 2 presenters and 500 attendees
    Professional
    $229
    per month for 4 presenters and 2000 attendees
    Enterprise
    $379
    per month for 6 presenters and 5000 attendees
    Offerings
    Pricing Offerings
    SnagitWebinarJam
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOne-time license cost One license per user - install on 2 machines, for work and home use Compatible with Windows and MacOS Optional Maintenance renewal - first year included FREE Upgrade to the next version Phone, chat and email support Access to Snagit Certification with 20+ exclusive how-to videos Enhanced Screencast integration to share content, plus the newest starter Assets for Snagit—
    More Pricing Information
    Community Pulse
    SnagitWebinarJam
    Considered Both Products
    TechSmith
    No answer on this topic
    Genesis Digital
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    51 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    49 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    53 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    No answers on this topic
    Features
    SnagitWebinarJam
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Snagit and WebinarJam
    Feature
    Snagit
    -
    Ratings
    WebinarJam
    4.8
    8 Ratings
    46% below category average
    Dashboards00 Ratings2.58 Ratings
    Data exportability00 Ratings7.27 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Snagit and WebinarJam
    Feature
    Snagit
    -
    Ratings
    WebinarJam
    9.0
    7 Ratings
    10% above category average
    High quality audio00 Ratings9.97 Ratings
    Mobile support00 Ratings8.16 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Snagit and WebinarJam
    Feature
    Snagit
    -
    Ratings
    WebinarJam
    6.1
    8 Ratings
    29% below category average
    Calendar integration00 Ratings8.06 Ratings
    Record meetings / events00 Ratings3.28 Ratings
    Slideshows00 Ratings9.97 Ratings
    Event registration00 Ratings3.28 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Snagit and WebinarJam
    Feature
    Snagit
    -
    Ratings
    WebinarJam
    7.3
    8 Ratings
    15% below category average
    Audience polling00 Ratings10.07 Ratings
    Q&A00 Ratings4.78 Ratings
    Online Events Security
    Comparison of Online Events Security features of Snagit and WebinarJam
    Feature
    Snagit
    -
    Ratings
    WebinarJam
    10.0
    7 Ratings
    18% above category average
    Participant roles & permissions00 Ratings10.07 Ratings
    Confidential attendee list00 Ratings10.06 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Snagit and WebinarJam
    Feature
    Snagit
    -
    Ratings
    WebinarJam
    2.4
    8 Ratings
    107% below category average
    Branding options00 Ratings2.58 Ratings
    Integration to Marketing Automation00 Ratings2.38 Ratings
    Best Alternatives
    SnagitWebinarJam
    Small Businesses
    Sendspark
    Score10 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Medium-sized Companies
    Atlassian Loom
    Score9.4 out of 10
    Webex Webinars
    Score9 out of 10
    Enterprises
    Camtasia
    Score8.6 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SnagitWebinarJam
    Likelihood to Recommend
    8.9
    (97 ratings)
    3.1
    (8 ratings)
    Likelihood to Renew
    9.4
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (4 ratings)
    3.1
    (4 ratings)
    Support Rating
    9.0
    (14 ratings)
    3.2
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SnagitWebinarJam
    Likelihood to Recommend
    TechSmith
    I have recommended Snagit several times. Discussion of screenshot programs is not something that often arises often, in my work environment. When such a situation does arise, I make it clear that Snagit is my go-to solution for anything related to screenshot capture. It opens the captured image directly into an editor window for quick and easy manipulation.
    Incentivized
    Read full review
    Genesis Digital
    We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
    Incentivized
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    Pros
    TechSmith
    • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
    • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
    • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
    • The settings and tools within Snagit are intuitive and easy to find.
    Incentivized
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    Genesis Digital
    • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
    • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
    • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
    • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
    • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
    • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
    Incentivized
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    Cons
    TechSmith
    • Image merge - I wish there was an easier way to merge two images in one.
    • Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
    • The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.
    Incentivized
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    Genesis Digital
    • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
    • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
    • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
    • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
    Incentivized
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    Likelihood to Renew
    TechSmith
    I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
    Incentivized
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    Genesis Digital
    No answers on this topic
    Usability
    TechSmith
    It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
    Incentivized
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    Genesis Digital
    The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
    Read full review
    Support Rating
    TechSmith
    I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
    Incentivized
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    Genesis Digital
    The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
    Incentivized
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    Implementation Rating
    TechSmith
    It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
    Incentivized
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    Genesis Digital
    No answers on this topic
    Alternatives Considered
    TechSmith
    Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.
    Incentivized
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    Genesis Digital
    I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
    Incentivized
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    Return on Investment
    TechSmith
    • Snagit isn't a very expensive product in general so it has been a huge ROI for us
    • It saves me countless amounts of time each day
    • I'm able to share instructions much easier and allows for more time spent on other tasks
    Incentivized
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    Genesis Digital
    • WebinarJam has allowed us to present to multiple audiences at our prospective customers, rather than just a few individuals which made it difficult to get to the next sales step. By engaging a larger audience, we were able to drive more attention to our product and made follow up with the customer much easier.
    Incentivized
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    ScreenShots