LULU Software in Montreal offers Soda PDF Anywhere, their flagship product, a full-featured desktop and online PDF solution.
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Yardi Voyager
Score 8.7 out of 10
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Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units.
The company was founded in 1984 and has 4,000 employees and 35 offices around the world.
When I get any pdf form to fill, I use this software to fill in all the required details. It is very easy to fill any form in pdf format in this software. Whenever I need to sign any official document digitally, I use this software. It also helps us to protect our confidential documents with password protection. We add passwords to our confidential documents with the help of this software.
Yardi Voyager is best suited for users in the multifamily and commercial real estate space, and can be used across a wide range of employee roles, including management, leasing, maintenance, operations, asset management, ownership, and more. On the leasing side, Yardi Voyager is best paired with either Yardi CRM or Yardi CRM IQ (Yardi's newest feature program), as they bring a more robust CRM product that helps with managing prospects and residents. Yardi Voyager houses operations for the majority of integrations across a wide range of industries and vendors, and it comes highly recommended by those industries and vendors when it comes to use of APIs and cross functionality
OCR comes in handy when you need to scan a document image for embedded text for edits. This feature is a common tool but the accuracy of OCR helps for quick edits.
Conversion options are a plus and a must-have when you need to convert between Microsoft Office and PDF.
During the pandemic, the ability to offer digital signing with personalized signatures is a major plus. Glad to have this tool available when needed.
The out-of-box reports are comprehensive and dynamic, in that you can drill down into specific data columns to see more detail.
The setup of properties is simple and intuitive, and not that different from other multifamily software competitors, which helped with the transition.
The residential Manager dashboard hosts a great snapshot of the property management performance of a property in real-time. It is easy to locate current occupancy, leasing activity, and maintenance request data.
In my experience there's a fairly steep learning curve for a new user to be able to navigate the system
While there's diverse functionality, many items seem buried in menus or obscure places, particularly the first time you're trying to find them
Getting used to the refresh functionality in some parts of the system can be challenging if you're used to a system that automatically updates when new filters are applied
We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central
Overall it is a reliable and relatively easy product to utilize. No Property Management Software is simple to implement, so a return on investment is delayed and care should be made to ensure that this platform does everything you need for it to do. Experience and knowledge in SQL programming language is helpful, as there are many SQL reports and scripts available to be able to better utilize the software. It takes time to find the ones useful and the ones that resolve hiccups.
The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.
If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.
I tried Smallpdf for sometime. It is also a very good tool for pdf related tasks but it doesn't provide a comprehensive functionality to edit a pdf document. I couldn't modify the text of my pdf documents in Smallpdf. But SodaPDF gives me the functionality to edit/change the text of my pdf documents. So I shifted from Smallpdf to this software.
Citrix and Argus are property management tools that each fill a function. Citrix is used to track real time payments, while Argus is used for modeling and cash flow analysis. Yardi combines many of the features between the two. Though it is more difficult to use, fully integrating Yardi into a company could save time and money and standardize many of the finance operations of Real Estate asset management firms.
A recent project came across my desk where we had to recreate static files into editable word documents. Thank goodness for the OCR feature. It made for an almost flawless conversion. Minor edit here and there, no fault of the program. It was more due to the file quality of the original scan. Saved me time.
The feedback option is another plus: The review/comment function is great for easily getting document feedback. We just started using this feature. Another time-saver.
Document management due to file conversion options makes it easier to keep documents all in one place. Also, the ability to share these documents with coworkers is a major plus!
Plugin in updates are a pain point. I think when Yardi has updates that they should have vetted it and that us the client shouldn't have to test thousands of plugins to see what is different. Just leaving the information on client central for the end user to look at, at their leisure is in my opinion not the best way to handle, you should send out updated white papers to the SPOCS to let them know what changes are coming.
