SolarWinds Pingdom vs. Speedify VPN

I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients

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Sometime the bandwidth of my network is low but it work quite efficiently and able to finish my work. It [gets] connected within seconds and sometime it also does not need password to fill-up, it automatically detects the password and connect within seconds. [Speedify VPN is] quite an expensive tool but overall good.

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• The alerts are very responsive offering quite detailed timing information
• The UI for reports is very clear and set up of reports is very intuitive
• Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down

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• Security-wise they use the standard 256-bit military-grade encryption.
• It has a built-in kill switch - used to kill a connection entirely when the connection drop or disappears.
• Performance-wise it is super duper fast and has 200 plus servers available across 30 countries.

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• The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Provide browsing activities, browsing histories and connection logs
• Please provide VPN IPs Records and DNS queries
• Need to improve in the organisation of traffic

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Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.

Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.

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Interface is unnecessarily complicated and frequently responds slowly.

Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.

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1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem

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Most VPNs required four main features are 1) Ease of use, 2) Security, 3) Performance and 4) Value. The speedify, fulfils all features as compared with others out there. Specifically, It has a lot more security, is faster allows you to stream and torrent and all the things that really make VPNs worth their weight in gold

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• Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
• In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
• Its time to explore other alternatives.

• More secured and faster allowing you to stream and torrent
• Users can not find any live chat options if any queries, but provide email support and quick reply.
• Not having a logging policy, impacts negatively when it's consideration regarding clients.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info