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SolarWinds Pingdom vs. Symantec Content & Malware Analysis

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Symantec Content & Malware Analysis

    Score8.3 out of 10
    N/ASymantec Content & Malware Analysis is an application which provides advanced threat detection and threat hunting through advanced machine learning, based on intelligence gathered from ProxySG, threat intelligence services, and other sources.N/A
    Pricing
    SolarWinds PingdomSymantec Content & Malware Analysis
    Editions & Modules
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds PingdomSymantec Content & Malware Analysis
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SolarWinds PingdomSymantec Content & Malware Analysis
    Considered Both Products
    SolarWinds
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    52 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    52 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    52 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    49 Answers
    No answers on this topic
    Best Alternatives
    SolarWinds PingdomSymantec Content & Malware Analysis
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Palo Alto Networks WildFire
    Score9 out of 10
    Enterprises
    No answers on this topic
    Trellix Intelligent Sandbox
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds PingdomSymantec Content & Malware Analysis
    Likelihood to Recommend
    4.5
    (64 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    4.1
    (54 ratings)
    -
    (0 ratings)
    User Testimonials
    SolarWinds PingdomSymantec Content & Malware Analysis
    Likelihood to Recommend
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Broadcom
    If you have Symantec based environment including Symantec proxy and endpoints, Content and Malware Analysis is the obvious choice. You can't run the CAS-MAS as a standalone deployment, you need proxies or ICAP supported devices capable to send the files/URLS. It's not a network security device where you can flow/direct the traffic to C/MAS. It does not have UBA, NBA or NTR features, it is just working for analyzing files as expected.
    Read full review
    Pros
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Broadcom
    • 0 day detection and prevenion
    • Flawless integration with Symantec Ecosystem
    • Integration with other vendors supporting ICAP is also working
    • Custom and golden image support
    • High performance on busy environments
    • Many threats are already detected and prevented through the CAS, it improves the performance drastically.
    • Already builtin virustotal integration
    • Reference to updates and updates information where I can see the product/service detecting which APTs
    • Multiple Antivirus engines which you can select/subscribe
    • Manual submission of file is supported through the gui
    • URL manual submission is also supported
    Read full review
    Cons
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Broadcom
    • API support is lacking
    • Symantec/Broadcom security vision in general
    • Symantec support is not perfect
    • You can't run the product as a standalone network device
    • No packet capture capabiliy or work in span mode
    • You need a dedicated hardware to make it run
    • You need to buy
    Read full review
    Likelihood to Renew
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Broadcom
    No answers on this topic
    Usability
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Performance
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Broadcom
    No answers on this topic
    Support Rating
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Alternatives Considered
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Broadcom
    We have been using many solutions even tested nearly all available 0day sandbox solutions in the market. We choose Symantec CMA as we have already Symantec endpoint protection/EDR on the client, Symantec proxy for the web access, SCMA fits our environment. We have a big bargain when we puchase lots of equipment from the Symantec. Detection and prevention is very good at SCMA but some constant issues; like the product is not designed for heterogeneous environments, we can not integrate the SCMA with WAFs, it's lacking in api and request/reply calls. There's no file scanning, discover the option. SIEM integration is not smooth. I can not run some of the SOAR playbooks through the SCMA.
    Read full review
    Return on Investment
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    Broadcom
    • 0-day and APT risk is covered by the SCMA
    • As the SSL is inspected and analyzed at Bluecoat proxy servers, hidden threats, malicous files are passed to SCMA to be analyzed.
    • Getting full visibility at file trajectory level
    • As it's a full proxy and ICAP integration, we are sure that the files are to analyzed and scanned for malicious activity. This is a big plus compared to NGFW analyze concept, as the NGFWs have special failsafe mechanisms allowing bypass of file analysis. SCMA fully catches the hidden threats.
    • Flawless integration with Bluecoat systems is a big plus, customers are getting the same type of messages within their browsers.
    • A negative impact is the standardization when I deploy SCAM to one of our locations. Then the auditors demand the same coverage within other areas and it comes with the cost. Especially maintaining these devices on premise environment has a significant cost.
    Read full review
    ScreenShots

    SolarWinds Pingdom Screenshots

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