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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Tempered Airwall

    Score10 out of 10
    N/ATempered Networks is network security technology from the company of the same name in Seattle, Washington.N/A
    Pricing
    SolarWinds PingdomTempered Airwall
    Editions & Modules
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds PingdomTempered Airwall
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SolarWinds PingdomTempered Airwall
    Considered Both Products
    SolarWinds
    No answer on this topic
    Tempered
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    52 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    52 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    52 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    49 Answers
    No answers on this topic
    Best Alternatives
    SolarWinds PingdomTempered Airwall
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Cisco Identity Services Engine (ISE)
    Score9 out of 10
    Enterprises
    No answers on this topic
    Cisco IOS Security
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds PingdomTempered Airwall
    Likelihood to Recommend
    4.5
    (64 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    4.1
    (54 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SolarWinds PingdomTempered Airwall
    Likelihood to Recommend
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Tempered
    It's very well suited for geographically dispersed organizations, where deploying and managing remote firewalls and other network security functions aren't practical. Once deployed, and the deployment isn't difficult after planning and understanding the data flows of the IoT devices, the system is easily managed and flexible. You're able to allow front line operations people to add devices into a role without sacrificing the integrity of the security model.
    Incentivized
    Read full review
    Pros
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Tempered
    • Low capital and support cost structures.
    • Ease of deployment.
    • Ability to work over the existing network.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Tempered
    • Integration with third-party security controls.
    • Automating the on-boarding of devices.
    • Reporting needs to be more detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Tempered
    No answers on this topic
    Usability
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Tempered
    No answers on this topic
    Performance
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Tempered
    No answers on this topic
    Support Rating
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Tempered
    It's pretty darned good for a new company. We had to hash through a couple of instances that no one had ever run into, but once we got to the right person on the engineering team, they were able to work through the solution pretty quickly. The nice thing is, unlike Cisco, once you fix something, you don't find three new things that have to be changed.
    Incentivized
    Read full review
    Alternatives Considered
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Tempered
    The cost and complexity vs. ISE is as different as Uber and Lift are from trying to take a taxi in Duluth, Minnesota. The complexity of Cisco's IoT security is a joke. It was going to take us over a year just to deploy all the Cisco equipment, and that was if we could have gotten it all working together. We got the entire project deployed in just under 3 months, and that includes working out all the bugs and logistics. Honestly, I don't think all the Cisco parts would have ever been running like Cisco promised it would. It's just way too complicated.
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    Tempered
    • Capital cost to deploy was 1/4 the cost of doing Cisco.
    • People and time frame to do the entire deployment was 1/12th the time/people to complete the installation.
    • On-going management is being done without adding staff.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Pingdom Screenshots

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