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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Virtana

    Score8.8 out of 10
    N/AVirtana delivers enterprise-grade deep hybrid infrastructure observability, enabling organizations to achieve visibility and control across their entire IT estate. The platform unifies monitoring of on-premises, cloud, and Kubernetes environments, to transform complex infrastructure management into a strategic advantage. Core Platform Capabilities Deep Infrastructure Observability: · Automated topology discovery and mapping · Real…

    $5

    per month per device

    Pricing
    SolarWinds PingdomVirtana
    Editions & Modules
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Free
    $0
    Pro
    $5
    per month per device
    Offerings
    Pricing Offerings
    SolarWinds PingdomVirtana
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Volume discounts are available (600+ devices / month) A device is any running AWS EC2 or Azure VM evaluated by Virtana Optimize in a given month
    More Pricing Information
    Community Pulse
    SolarWinds PingdomVirtana
    Considered Both Products
    SolarWinds
    No answer on this topic
    Virtana
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    52 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    52 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    52 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    49 Answers
    80%
    Implementation went as expected
    4 Answers
    Best Alternatives
    SolarWinds PingdomVirtana
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds PingdomVirtana
    Likelihood to Recommend
    4.5
    (64 ratings)
    8.8
    (7 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    4.1
    (54 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SolarWinds PingdomVirtana
    Likelihood to Recommend
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Virtana
    Overall I would say that we have been very happy with Zenoss. It has been a great server monitoring tool. There are certain aspects that we would like to expand into, such as Capacity Planning, Network Performance Monitoring, and log analysis. We have coupled Zenoss logs with Splunk for external log management, but would like to start using some of the built-in analysis tools.
    Read full review
    Pros
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Virtana
    • Monitoring Windows, Unix/Linux, Infra apps, storage, virtualization, converge infra etc..
    • Integrate with other monitoring tools and receive events for aggregation and correlation
    • Integration with ITSM( SNOW) for auto ticket creation
    Incentivized
    Read full review
    Cons
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Virtana
    • It can be tricky to set-up depending on what you want to do.
    • They have their own proprietary way of visualizing metrics, which is clever but does have a slight learning curve.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Virtana
    No answers on this topic
    Usability
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Virtana
    No answers on this topic
    Performance
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Virtana
    No answers on this topic
    Support Rating
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Virtana
    Anytime we've had issues they have been very responsive and professional.
    Incentivized
    Read full review
    Alternatives Considered
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Virtana
    We strongly prefer Metricly for AWS Cost Analysis -- whereas other tools are easier to use on a traditional monitoring basis. To be clear, Merticly's monitoring tools are GREAT, but they require tuning and manual setup that we didn't have the time for on a small Platform Operations team. We have worked closely with Metricly to expand on their cost analysis capabilities, and plan to use them going forward.
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    Virtana
    • We're a reseller/Integrator, so this question has a somewhat different meaning to our business. For us, Zenoss Cloud allows us to provide a single Cloud-based monitoring platform that can address virtually all our clients' use cases, dramatically simplifying our training and staffing requirements. Instead of training Engineers on several platforms, including the installation of physical hardware/software, we can focus on a single platform.
    • The faster time-to-deployment and always-on cloud platform is a great fit for DevOps environments and newer software-defined data center platforms. The ability of Zenoss to support these environments solves what has been a major blind spot, slowing adoption of platforms that have been difficult to effectively manage with legacy monitoring platforms.
    • For clients, the ability to consolidate from multiple prem-based tools to a single cloud-based platform is huge. Eliminating multiple licenses and ongoing hardware & administration costs can show a 1-2 year ROI.
    Read full review
    ScreenShots

    SolarWinds Pingdom Screenshots

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