TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sophos Intercept X

    Score8.9 out of 10
    N/ASophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

    $28

    per year per user

    Splunk Observability Cloud

    Score8.5 out of 10
    N/ASplunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.

    $180

    per year per host

    Pricing
    Sophos Intercept XSplunk Observability Cloud
    Editions & Modules
    Intercept X Advanced
    $28
    per year per user
    Intercept X Advanced with XDR
    $48
    per year per user
    Sophos Managed Threat Response
    $79
    per year per user
    Infrastructure
    $15
    per month (billed annually) per host
    App & Infra
    $60
    per month (billed annually) per host
    End-to-End
    $75
    per month (billed annually) per host
    Offerings
    Pricing Offerings
    Sophos Intercept XSplunk Observability Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is for a 3-year commitment. Government and Education pricing available.—
    More Pricing Information
    Community Pulse
    Sophos Intercept XSplunk Observability Cloud
    Considered Both Products
    Sophos
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    20 Answers
    95%
    Would buy again
    55 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    94%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    98%
    Happy with the feature set
    57 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    19 Answers
    98%
    Implementation went as expected
    45 Answers
    Features
    Sophos Intercept XSplunk Observability Cloud
    Endpoint Security
    Comparison of Endpoint Security features of Sophos Intercept X and Splunk Observability Cloud
    Feature
    Sophos Intercept X
    8.1
    24 Ratings
    5% below category average
    Splunk Observability Cloud
    -
    Ratings
    Anti-Exploit Technology8.623 Ratings00 Ratings
    Endpoint Detection and Response (EDR)8.024 Ratings00 Ratings
    Centralized Management8.024 Ratings00 Ratings
    Hybrid Deployment Support8.03 Ratings00 Ratings
    Infection Remediation7.924 Ratings00 Ratings
    Vulnerability Management8.44 Ratings00 Ratings
    Malware Detection8.024 Ratings00 Ratings
    Best Alternatives
    Sophos Intercept XSplunk Observability Cloud
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sophos Intercept XSplunk Observability Cloud
    Likelihood to Recommend
    8.2
    (41 ratings)
    7.9
    (59 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    8.1
    (8 ratings)
    7.6
    (18 ratings)
    Support Rating
    8.1
    (12 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Sophos Intercept XSplunk Observability Cloud
    Likelihood to Recommend
    Sophos
    To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
    Incentivized
    Read full review
    Cisco
    Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.
    Incentivized
    Read full review
    Pros
    Sophos
    • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
    • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
    • It's easy to deploy on machines and stays updated.
    • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
    Incentivized
    Read full review
    Cisco
    • The first one is its Kubernetes container monitoring.
    • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
    • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
    • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
    Incentivized
    Read full review
    Cons
    Sophos
    • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
    • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
    • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
    Incentivized
    Read full review
    Cisco
    • You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
    • It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
    • I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
    Incentivized
    Read full review
    Likelihood to Renew
    Sophos
    We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
    Incentivized
    Read full review
    Cisco
    Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
    Incentivized
    Read full review
    Usability
    Sophos
    The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
    Read full review
    Cisco
    When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
    Incentivized
    Read full review
    Support Rating
    Sophos
    Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
    Incentivized
    Read full review
    Cisco
    Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
    Incentivized
    Read full review
    Implementation Rating
    Sophos
    Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
    Incentivized
    Read full review
    Cisco
    Follow a training before starting.
    Incentivized
    Read full review
    Alternatives Considered
    Sophos
    Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
    Incentivized
    Read full review
    Cisco
    Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.
    Incentivized
    Read full review
    Return on Investment
    Sophos
    • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
    • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
    • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
    Incentivized
    Read full review
    Cisco
    • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
    • Meets compliance requirements of security policies, audit, regulation, and forensics.
    • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
    Incentivized
    Read full review
    ScreenShots

    Sophos Intercept X Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Splunk Observability Cloud Screenshots

    Screenshot of Real-time monitoring for public, private and hybrid cloud