Sophos SG Firewall Appliances vs. Sophos UTM

It is a great fit for small to medium enterprises who are low on budget. The pricing is very competitive when compared with other major players like Palo Alto and the features match any NGFW Firewall in the market. However, in my opinion when it comes to massive performance requirements, I would say the Sophos SG Firewall Appliances lacks the sheer power that other devices in the market have.

Incentivized

UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

Incentivized

• Sophos' support is actually pretty decent compared to Fortinet. We as a customer who uses both have first-hand experience in that. Sophos' way of support is much more hands-on. For instance, if you raise a ticket, they will contact you via chat, email, or phone in a timely manner and based on your SLA.
• Sophos antivirus can speak with your firewall natively so that when a threat happens it can be blocked on a network level. We had first-hand experience of this where there was a potential outbreak on the network but the machines were getting isolated and prevented the spreading of malware.
• Sophos comes with a whole suite of products like Intercept X, MDM, Antivirus, On-premise, and a virtual firewall. So they are like a one shop stop for all your security needs. We liked Sophos compared to our other firewall, which only had on-premise and virtual firewall boxes.

Incentivized

• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

Incentivized

• The user interface could use a refresh. It's been a few years.
• Not having the ability to use an Open VPN configuration is a little disappointing.
• Home license is too restrictive with only 50 IPs.

Incentivized

• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

Incentivized

The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

Incentivized

The biggest selling point for sophos is their vendor support. Those guys put a smile on our faces. There are multiple ways you can contact their support like chat, or telephone or email. They are very responsive and they do have very knowledgable and patient support staff. We have raised tickets at all odd hours and they have been addressed correctly

Incentivized

I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

Incentivized

Both are equally good when comparing the features, FortiGate has a better dashboard while Sophos SG Firewall Appliances has good vpn texhniques.Overall price was better for Sophos SG Firewall Appliances,So we considered this for our Remote Branch Location .

Incentivized

I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

Incentivized

• Positive ROI due to the competitiveness of the product.
• Positive impact as the device is fully functional and easy to operate.
• Negative impact when it comes to log integration as it does not support industry logging standards.

Incentivized

• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

Incentivized