Likelihood to Recommend UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.
Read full review Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.
Read full review Pros Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself. Site-to-site VPN. Super easy to deploy so we are able to network all our sites together. The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP. Read full review Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on. Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit. Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already. Very complete documentation. Almost every aspect of Zabbix has been documented and reported on. Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available. Read full review Cons Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware) Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home! Faster and more robust wireless Access Points, or different vendor-like compatibility. Read full review In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts. Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable. This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller. Read full review Likelihood to Renew It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Read full review Usability The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.
Read full review If you go deeper than the dashboards, the user friendliness goes away quickly
Read full review Support Rating I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.
Read full review The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
Read full review Implementation Rating We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Read full review Alternatives Considered I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and
McAfee last. Sophos is great for complex environments that have multiple needs.
Read full review We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
Read full review Return on Investment Sophos has provided a secure Firewall for us. Integration with Sophos Central makes it easier to manage both. Site to site VPN Failover groups has caused more trouble than it's worth. High availability doesn't recognize when you are restarting for an update. Read full review Zabbix simply makes it easier to identify, and subsequently resolve problems quickly Zabbix gives one web page to look at to see a list of all on-going issue in a single place Zabbix can automate response to alerts. For example, Zabbix allows you the customization to take a monitored server out of production rotation if it is identified as unhealthy Read full review ScreenShots