Splunk Observability Cloud vs. TrueSight Operations Management (discontinued)

Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.

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If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up

• The first one is its Kubernetes container monitoring.
• I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
• The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
• Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.

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• Centralize all monitoring agents in one tool.
• Big catalog of monitoring types (KMs).
• Powerful event manager.

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• You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
• It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
• I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.

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• The interface is functional and adaptable but I kind of wish it looked like its predecessor Patrol Monitor.
• It is somewhat hard to understand the integrations into the UI.
• Hoping for more metric choices.

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Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net

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When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.

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Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.

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Follow a training before starting.

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Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.

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Datadog seems to have more freedom to build dashboards. They have more visualization types. However, Pulse seems to be better from a cost stand point. Pulse is able to accomplish everything we need, so no need to spend the extra cost.

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• Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
• Meets compliance requirements of security policies, audit, regulation, and forensics.
• Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.

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• We have not figured ROI at this time.