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Square POS vs. TradeGecko / QuickBooks Commerce (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square POS

    Score9 out of 10
    N/ASquare POS is a point-of-sale software solution for restaurants, retail, or appointment-based businesses. It features numerous inventory (or menu) management and control features, and options that allow customers to pay in any way they want or can.

    $10

    per each additional reader; first reader free

    TradeGecko / QuickBooks Commerce (discontinued)

    Score7.3 out of 10
    N/AQuickBooks Commerce (or TradeGecko) was a cloud-based Order and Inventory Management platform. TradeGecko was acquired by Intuit QuickBooks in August 2020, and plans to sunset the resulting product were announced June 2021. It was discontinued the following year, and is no longer available for sale.N/A
    Pricing
    Square POSTradeGecko / QuickBooks Commerce (discontinued)
    Editions & Modules
    Each Transaction
    2.6% + $0.10
    per transaction
    Square Reader for magstripe
    $10
    per each additional reader; first reader free
    Square Stand for contactless and chip
    $16
    per month
    Square Terminal
    $27
    per month
    Square Register
    $39
    per 24 months
    Square Reader for contactless and chip
    $49
    per reader
    Square Point of Sale
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Square POSTradeGecko / QuickBooks Commerce (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Monthly and yearly subscriptions available to meet your business' needs. Cancel at anytime. Basic - $99/month Business - $249/month Business Premium - $449/month Enterprise - $999/month
    More Pricing Information
    Community Pulse
    Square POSTradeGecko / QuickBooks Commerce (discontinued)
    Considered Both Products
    Block, Inc (Square)
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    39 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    60%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    38 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    32 Answers
    60%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    37 Answers
    No answers on this topic
    Features
    Square POSTradeGecko / QuickBooks Commerce (discontinued)
    Inventory Management
    Comparison of Inventory Management features of Square POS and TradeGecko / QuickBooks Commerce (discontinued)
    Feature
    Square POS
    -
    Ratings
    TradeGecko / QuickBooks Commerce (discontinued)
    9.9
    1 Ratings
    28% above category average
    Inventory tracking00 Ratings10.01 Ratings
    Automation rules00 Ratings10.01 Ratings
    Reporting and analytics00 Ratings10.01 Ratings
    Fulfillment00 Ratings9.01 Ratings
    Backorder management00 Ratings10.01 Ratings
    Bill of materials management00 Ratings10.01 Ratings
    Invoicing00 Ratings10.01 Ratings
    Forecasting00 Ratings10.01 Ratings
    Accounting integration00 Ratings10.01 Ratings
    Point of sale integration00 Ratings10.01 Ratings
    Best Alternatives
    Square POSTradeGecko / QuickBooks Commerce (discontinued)
    Small Businesses
    Clover
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Square POSTradeGecko / QuickBooks Commerce (discontinued)
    Likelihood to Recommend
    9.0
    (61 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (11 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.7
    (18 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Square POSTradeGecko / QuickBooks Commerce (discontinued)
    Likelihood to Recommend
    Block, Inc (Square)
    Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
    Incentivized
    Read full review
    Discontinued Products
    Using TradeGecko requires to the company to make compromises. Which compromises depends on the business, what they are using for other 3rd party applications and what they sell. You need to be very good with excel since you are able to upload and modify most files, which gives you major control over your data. They however need to modify the way in which new inventory items get loaded, as it is quite awkward if you use variants. 'Reports' as has been described prior has improved dramatically and most if not all can be downloaded in CSV/Excel format. This allows you to build your own reports with the data from the system. If your business is very complex in nature, TradeGecko probably isn't the system for you. If you are doing thousands of transactions a day, again this is not the system. However, if you are a small to smaller mid-sized business, the system, its cost and the 3rd party applications make it worth a first second and third look.
    Incentivized
    Read full review
    Pros
    Block, Inc (Square)
    • Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
    • Simple setup.
    • Generally uncomplicated pricing.
    • Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
    Incentivized
    Read full review
    Discontinued Products
    • Interface with WooCommerce.
    • Interface with Xero.
    • Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero).
    • Works with ShipStation extremely well.
    • Works with major EDI vendors (with reservations).
    Incentivized
    Read full review
    Cons
    Block, Inc (Square)
    • Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
    • The high percentage of fees taken from sales
    • The difficulty in changing default settings
    • The layout of the “website” you can create is truly a nightmare
    Incentivized
    Read full review
    Discontinued Products
    • - Couldn't integrate with existing QBO account. Had to set up a new QBO account and transfer all data, create lots of journal entries - was very time-consuming and labor-intensive. Caused some financial discrepancies to resolve.
    • - Have to process returns on Amazon and Shopify orders manually
    • - Tax-inclusive is not allowed - European sales are tax inclusive - can't import order with VAT included. Looks like the software is suitable for US only. Have to create such orders manually in Commerce and then manual journal entries in QBO
    • - Supports accrual accounting method only. In cash - it's a mess
    • - Support - not knowledgeable enough - I could only call for support (now they have chat) and they always had to get with the back-end and every call was not less than 1 hour. At the end I would get a link for the training materials
    • - Inventory not synching timely sometimes - I have a screenshot proving that inventory on our Amazon account was 0 but Commerce still had quantities, I had to manually press synch
    • - Shipping line from Shopify orders is not coded to Shipping income account but goes together with Sales of product income account
    • - When partial of the PO is received, not able to create a bill for the partial. There're only 2 settings: either bill created at the time of PO creation (for the whole PO amount - which increases your AP right away) or at the time the whole PO received. It works only when PO is shipped as a whole.
    Incentivized
    Read full review
    Likelihood to Renew
    Block, Inc (Square)
    I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
    Incentivized
    Read full review
    Discontinued Products
    TG works well for us.
    Incentivized
    Read full review
    Usability
    Block, Inc (Square)
    We find Square POS is very user friendly. Its interface is customizable to our needs and very easy to use. Before we adopted Square POS, we used a combination of solutions from different manufacturer to try and achieve a portion of the functionality that Square POS provides under only 1 login
    Incentivized
    Read full review
    Discontinued Products
    TG is good and easy to use, but could be improved
    Incentivized
    Read full review
    Support Rating
    Block, Inc (Square)
    An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.
    Incentivized
    Read full review
    Discontinued Products
    Support team just sends links to blog posts that are often out of date.
    Incentivized
    Read full review
    Alternatives Considered
    Block, Inc (Square)
    We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.
    Incentivized
    Read full review
    Discontinued Products
    Each of the applications has a specific place. We select and implement the best solutions for our clients based on their budget and requirements. This is often determined by integration requirements. We like to say that every application with do a different 95% of what you need it to. There will always be a different 5% to forgo between applications.
    Read full review
    Return on Investment
    Block, Inc (Square)
    • The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
    • We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
    • Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.
    Incentivized
    Read full review
    Discontinued Products
    • No real ROI - we're stilling pulling reports from multiple platforms.
    • Positive - segregation of wholesale and DTC orders in Shopify.
    Incentivized
    Read full review
    ScreenShots

    TradeGecko / QuickBooks Commerce (discontinued) Screenshots

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