What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 7 reviews and ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 42 reviews and ratings
Likelihood to Recommend
Retrace
If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

Verified User
Employee in Information Technology
Industrial Automation Company, 201-500 employeesSumo Logic
SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you

Verified User
Director in Information Technology
Automotive Company, 5001-10,000 employeesPros
Retrace
- It combines code profiling with application logger.
- It is safe for production usage.

Verified User
Employee in Information Technology
Information Technology and Services Company, 10,001+ employeesSumo Logic
- Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
- Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
- Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
- The solutions engineers were extremely helpful, and easily reachable when issues would occur.
- Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
DevOps Engineer
GravieRetail, 1001-5000 employees
Cons
Retrace
- Need to improve their mobile support
- Documentation improvment

Verified User
Manager in Engineering
Computer Software Company, 1001-5000 employeesSumo Logic
- I like the help center, but I think if it had more GUI tools, it could help new users.
- Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
- I would like better know-how on how to create reports that will help our business.
Senior IT Support Analyst
ThoughtWorksInformation Technology and Services, 5001-10,000 employees
Support Rating
Retrace
Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.

Verified User
Employee in Information Technology
Information Technology and Services Company, 10,001+ employeesSumo Logic
Sumo Logic 9.0
Based on 5 answers
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
Senior IT Support Analyst
ThoughtWorksInformation Technology and Services, 5001-10,000 employees
Implementation Rating
Retrace
No score
No answers yet
No answers on this topic
Sumo Logic
Sumo Logic 9.0
Based on 2 answers
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
DevOps Engineer
GravieRetail, 1001-5000 employees
Alternatives Considered
Retrace
APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.

Verified User
Employee in Information Technology
Industrial Automation Company, 201-500 employeesSumo Logic
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
Senior Software Engineer
LifeOmicComputer Software, 51-200 employees
Return on Investment
Retrace
- We shorten the time we fix app issues
- We spend a lot less time digging through data
- We can be proactive and see issues as they are trending before the completely explode
- I have APM on all production servers so I can catch issues as they happen
- I no longer get 2000 email on an issue but rather one full of data

Verified User
Manager in Engineering
Computer Software Company, 1001-5000 employeesSumo Logic
- I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
- It's SO much cheaper than Splunk that the time it takes to query information is well worth it
- In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo

Verified User
Analyst in Quality Assurance
Computer Software Company, 501-1000 employeesScreenshots
Pricing Details
Retrace
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Retrace Editions & Modules
Edition
Essentials | $991 |
---|---|
Standard | 249+2 |
Enterprise | Custom3 |
- up to 3 servers, 500,000 traces, and 1,000,000 logs
- 2,000,000+ traces and 5,000,000+ logs
- Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.Sumo Logic
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Sumo Logic Editions & Modules
Edition
Essentials | $3.001 |
---|---|
Enterprise | $4.001 |
Enterprise Security | $4.251 |
Enterprise Suite | $4.751 |
- Per GB Logs