What users are saying about

Retrace vs Sumo Logic

Retrace
7 Ratings
Sumo Logic
66 Ratings

Retrace

7 Ratings
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Score 7.9 out of 100

Based on 7 reviews and ratings

Sumo Logic

66 Ratings
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Score 7.7 out of 100

Based on 66 reviews and ratings

Attribute Ratings

  • Sumo Logic is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.3

Retrace

73%
3 Ratings
9.1

Sumo Logic

91%
14 Ratings

Usability

Retrace

N/A
0 Ratings
7.7

Sumo Logic

77%
3 Ratings

Support Rating

7.3

Retrace

73%
2 Ratings
8.7

Sumo Logic

87%
8 Ratings

Implementation Rating

Retrace

N/A
0 Ratings
9.0

Sumo Logic

90%
2 Ratings

Professional Services

Retrace

N/A
0 Ratings
6.3

Sumo Logic

63%
3 Ratings

Likelihood to Recommend

Retrace

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

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Anonymous | TrustRadius Reviewer
Verified User
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Sumo Logic

SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Retrace

  • It combines code profiling with application logger.
  • It is safe for production usage.

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Anonymous | TrustRadius Reviewer
Verified User
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Sumo Logic

  • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
  • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
  • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
  • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
  • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.

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Derek Ardolf | TrustRadius Reviewer
Derek Ardolf
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Cons

Retrace

  • Need to improve their mobile support
  • Documentation improvment

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Anonymous | TrustRadius Reviewer
Verified User
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Sumo Logic

  • I like the help center, but I think if it had more GUI tools, it could help new users.
  • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
  • I would like better know-how on how to create reports that will help our business.

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M Phillip Yogore | TrustRadius Reviewer
M Phillip Yogore
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Pricing Details

Retrace

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$0 Customer number of traces and logs

Retrace Editions & Modules

Edition
Essentials$991
Standard249+2
EnterpriseCustom3
  1. up to 3 servers, 500,000 traces, and 1,000,000 logs
  2. 2,000,000+ traces and 5,000,000+ logs
  3. Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.

Sumo Logic

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$3 Per GB Logs

Sumo Logic Editions & Modules

Edition
Essentials$3.001
Enterprise$4.001
Enterprise Security$4.251
Enterprise Suite$4.751
  1. Per GB Logs
Additional Pricing Details
—

Usability

Retrace

No score
No answers yet
No answers on this topic

Sumo Logic

Sumo Logic 7.7
Based on 3 answers
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Retrace

Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.

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Anonymous | TrustRadius Reviewer
Verified User
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Sumo Logic

Sumo Logic 8.7
Based on 8 answers
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.

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M Phillip Yogore | TrustRadius Reviewer
M Phillip Yogore
View all 8 answers on this topic

Implementation Rating

Retrace

No score
No answers yet
No answers on this topic

Sumo Logic

Sumo Logic 9.0
Based on 2 answers
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.

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Derek Ardolf | TrustRadius Reviewer
Derek Ardolf
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Alternatives Considered

Retrace

APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.

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Anonymous | TrustRadius Reviewer
Verified User
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Sumo Logic

Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.

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David Tanner | TrustRadius Reviewer
David Tanner
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Professional Services

Retrace

No score
No answers yet
No answers on this topic

Sumo Logic

Sumo Logic 6.3
Based on 3 answers
I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.

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Michael Bruner | TrustRadius Reviewer
Michael Bruner
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Return on Investment

Retrace

  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data

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Anonymous | TrustRadius Reviewer
Verified User
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Sumo Logic

  • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
  • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
  • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo

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Anonymous | TrustRadius Reviewer
Verified User
View all 14 answers on this topic

Screenshots

Sumo Logic

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