Sublime Text vs. Woopra

My CMS has a small window in which I can edit custom HTML/CSS. It can be expanded some, but not as much as I would like. It also displays all code as dark text on a white background. On a page where I am doing extensive custom coding, it is helpful to see it in a larger window and in a color-coded display so that I don't have to strain my eyes as hard. Especially when I'm trying to scan for specific elements and target issues and so that I don't have to scroll endlessly in a tiny window.

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My rating of Woopra is the absolute best possible. I would recommend them to anyone looking for an analytics website that prefers a visual interface and a beautiful design. I have not encountered any problems using their app -- ZERO! Their integration with other marketing software, such as MailChimp, helps our company zero in on our marketing campaigns and gives us the information we need to make better choices. I LOVE Woopra and think they are the best out there! I have used other websites and there is no comparison!

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• It is very light and boots up instantaneously.
• It has tons of plugins that will help you to customize sublime entirely according to your needs and thereby is not bloated
• Package control is really easy to work with and most plugins can be installed in 2 just clicks.
• Free version has nearly all the features of the paid version.
• Its User Interface is simple and makes it easy to located many features.
• It gives you a ton of control over your ide setting through User-settings where you can customize almost everything.

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• Woopra tracks *individual users and customer accounts*. It cannot be understated how important this is. Google Analytics and other low cost solutions only sample users and provide aggregate data. For enterprise sales, this is critical. Likewise, for product managers trying to segment product usage by types of accounts, this is incredibly useful.
• Woopra updates user analytics in real time. This is critical in a sales context as you want to be able to follow up quickly on opportunities. Likewise, it is useful for customer success as they can see usage in real time for an individual they are supporting.
• Woopra has the most turnkey integrations of any web analytics solution on the market. By far the most useful are Marketo, SalesForce, and Slack, but there are several more we didn't tap into. While any solution worth its salt has an API, Woopra's integrations usually require a login and/or API key, and you are good to go. Here is the current list: https://www.woopra.com/appconnect/.
• Woopra enables B2B product managers to track product and feature usage by revenue, not just clicks. Again, in a B2B context, this is critical, as there are high-value users and low-value users. Knowing the difference is critical.
• Woopra's implementation is super simple. We were able to set it up with a couple of hours of one frontend developer and some help from our product intern.

• Plugins are easier to use and less complicated but transferring your license to a new computer isn't as simple as it sounds.
• Sublime has an automatic file comparison feature, but it's challenging to use and should be improved.
• Adding the ability to mark or highlight the text with different colors would be an excellent application.

• User explorer could get some upgrades. It has sometimes been difficult to filter some actions, or groups of actions or combine filters.
• Can add more cards to the live dashboard.
• More context data on the user, the device being used, etc.

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I love this application. It has helped to improve my work. Also, I became so used to the shortcuts that It's hard for me to change to another editor.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We just really like the tool. There are lots of us using it internally... from Product, to marketing, to customer service, to optimization team, to traffic acquisition, to Executives. Really helps us answer questions about how well things are going, and what is not going well.

This is a programmers tool. As such a lot of the features and benefits are lost on a non-technical user. To get the most out of the tool you need to have a basic crash course in how it works and what it can do. The documentation and community are good, but it takes a bit of time to get up to speed.

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The UI and reports are great overall. Creating reports just requires a few too many screens and clicks. Also dashboard tiles can't be resized. Both of these are easy items that are being addressed

It has many handy hacks and shortcuts which enhances its performace.

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Never had to use their customer support before. There is ample documentation online so it's straightforward to find a solution to any problem you might encounter. For example, I needed to convert a string of HTML code to a properly formatted HTML file to "modify." Easy to do when there are so many users of the product who have needed to do that same thing before.

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Team was always responsive and helpful with special use cases.

Compared to other products, the support was a small effort. We only had part time contributions from a product management intern and front end developer.

We've used both Notepad++ and Atom; both are great but nothing really beats the Sublime Text UI; super intuitive and friendly and does everything you need without overwhelming you with stuff you don't. Other options are free, but for our organization, it was well worth the small license cost for the persistent use of a great product.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Woopra is much easier to setup and use than Google Analytics. I've spent hours trying to create custom reports in Google Analytics. Woopra does not take this much time to get solid reporting for our site. If you need something that tracks marketing efforts then Google Analytics will likely be a better fit.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Sublime Text has helped me to focus on specific tasks, cutting out the clutter that many other IDEs have. As such, it has helped me be a more productive employee because I don't get dazed by hundreds of buttons. I can focus on just the code.
• Sublime Text is so affordable that it's a no-brainer to have an extra tool in your toolset.
• The Search features of Sublime Text are so useful that it has saved me a great amount of time compared to using Find & Replace menus in Xcode, Android Studio, or Eclipse.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Really helped us begin to segment our users based on their engagement and retention.
• Helped increase retention by about 1.5% after about 5 months of implementation (don't shoot the messenger if your team can't implement that quickly).
• I felt like it had great potential to create a pipeline between sales and the CSM, but I had trouble getting the sales team to implement it properly as they had their noses deep in calls and emails (they struggle entering notes in SalesForces as well, so it's more a company specific problem).

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info