Likelihood to Recommend When doing daily jobs, if you’re sharing large files, I think
Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
Read full review It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!
Read full review Pros Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too) Works in the background - although this is true for all You can share with others - including those who do not use SugarSync Read full review WeTransfer is very fast for uploading & downloading. WeTransfer allows you to see if the document was opened by the recipient & how many times. WeTransfer allows you to password protect documents. WeTransfer is extremely secure & safe to use. Read full review Cons Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great. Read full review The price for Pro is a bit high. A way for free users to save an address book. The offline app isn't as robust as the web client. Read full review Likelihood to Renew 1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Read full review Usability As noted previously, sometimes it can take more than once to upload and share a file if you are using Chrome. It doesn't happen often but of course it always seems to when we are on a really tight deadline. It just takes patient in those cases
Read full review Performance WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
Read full review Support Rating Customer service is amazing, they are always fast to respond and very helpful.
Read full review I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
Read full review Alternatives Considered SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
Read full review Dropbox is too complex and unreliable to use. I have had many headaches with files not downloading properly, going missing or not opening. I have to spend a lot of time to figure out what I need to do. And just as you think you have everything under control, you set up a nice work environment with organized folders, you realize your storage space is up anyway! Since I've discovered WeTransfer, I never went back to
Dropbox .
Read full review Return on Investment There were some opensource alternatives but we wanted something with better support which SugarSync offers. We achieved faster project collaboration with SugarSync. Read full review I haven't paid for this software personally, so I'm not sure, but $12/month is very reasonable if you are constantly sharing files. WeTransfer is fairly professional, so in my opinion, links sent to clients look more professional than using a link from Google Drive or Dropbox. Read full review ScreenShots