Symphony Talent, now with SmashFlyX vs. UKG Dimensions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symphony Talent, now with SmashFlyX
Score 8.1 out of 10
N/A
Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands to deliver world-class experiences for candidates, employees and recruiters. Symphony Talent acquired SmashFly in November, 2019. In June 2020, they launched SmashFlyX, their reimagining of the platform…N/A
UKG Dimensions
Score 7.9 out of 10
N/A
UKG Dimensions provides operational insights and aims to elevates the greatest driver of success: people. The automation of critical workforce processes such as timekeeping, scheduling, and leave management is at the core of this UKG solution. The solution offers features and capabilities designd to enable organizations to manage their workforces skillfully and efficiently. It boasts a modern user interface, single-click actions for such tasks as shift changes…N/A
Pricing
Symphony Talent, now with SmashFlyXUKG Dimensions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symphony Talent, now with SmashFlyXUKG Dimensions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Symphony Talent, now with SmashFlyXUKG Dimensions
Top Pros
Top Cons
Features
Symphony Talent, now with SmashFlyXUKG Dimensions
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Symphony Talent, now with SmashFlyX
7.0
3 Ratings
13% below category average
UKG Dimensions
-
Ratings
Job Requisition Management9.03 Ratings00 Ratings
Company Website Posting8.03 Ratings00 Ratings
Publish to Social Media5.03 Ratings00 Ratings
Job Search Site Posting8.02 Ratings00 Ratings
Customized Application Form5.03 Ratings00 Ratings
Resume Management9.03 Ratings00 Ratings
Duplicate Candidate Prevention1.02 Ratings00 Ratings
Candidate Search9.03 Ratings00 Ratings
Applicant Tracking8.02 Ratings00 Ratings
Collaboration7.01 Ratings00 Ratings
Task Creation and Delegation6.02 Ratings00 Ratings
Email Templates9.03 Ratings00 Ratings
User Permissions7.01 Ratings00 Ratings
Notifications and Alerts9.02 Ratings00 Ratings
Reporting5.03 Ratings00 Ratings
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User Ratings
Symphony Talent, now with SmashFlyXUKG Dimensions
Likelihood to Recommend
10.0
(3 ratings)
8.4
(31 ratings)
Usability
-
(0 ratings)
7.8
(2 ratings)
Support Rating
8.0
(2 ratings)
7.0
(2 ratings)
User Testimonials
Symphony Talent, now with SmashFlyXUKG Dimensions
Likelihood to Recommend
Symphony Talent
I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it
Read full review
UKG
UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
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Pros
Symphony Talent
  • Ability to track candidates engagements with requisitions
  • Personalized email campaigns
  • Ability to post requisitions in different job sites
  • Easy to integrate other systems with SmashFly
  • Talent Network Forms
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UKG
  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
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Cons
Symphony Talent
  • Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
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UKG
  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
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Usability
Symphony Talent
No answers on this topic
UKG
UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
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Support Rating
Symphony Talent
I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help
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UKG
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
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Alternatives Considered
Symphony Talent
It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others
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UKG
UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
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Return on Investment
Symphony Talent
  • From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
  • Some recruiters are reluctant to use smashfly because they think they're doing double effort.
Read full review
UKG
  • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
  • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
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ScreenShots

UKG Dimensions Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations