6 Ratings
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Score 9.2 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Symphony Talent, now with SmashFlyX

I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it
Anonymous | TrustRadius Reviewer

UKG Dimensions

Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Symphony Talent, now with SmashFlyX
7.0
UKG Dimensions
Job Requisition Management
Symphony Talent, now with SmashFlyX
8.8
UKG Dimensions
Company Website Posting
Symphony Talent, now with SmashFlyX
8.0
UKG Dimensions
Publish to Social Media
Symphony Talent, now with SmashFlyX
5.2
UKG Dimensions
Job Search Site Posting
Symphony Talent, now with SmashFlyX
8.0
UKG Dimensions
Customized Application Form
Symphony Talent, now with SmashFlyX
5.2
UKG Dimensions
Resume Management
Symphony Talent, now with SmashFlyX
8.9
UKG Dimensions
Duplicate Candidate Prevention
Symphony Talent, now with SmashFlyX
1.0
UKG Dimensions
Candidate Search
Symphony Talent, now with SmashFlyX
9.0
UKG Dimensions
Applicant Tracking
Symphony Talent, now with SmashFlyX
8.0
UKG Dimensions
Collaboration
Symphony Talent, now with SmashFlyX
7.0
UKG Dimensions
Task Creation and Delegation
Symphony Talent, now with SmashFlyX
6.0
UKG Dimensions
Email Templates
Symphony Talent, now with SmashFlyX
8.8
UKG Dimensions
User Permissions
Symphony Talent, now with SmashFlyX
7.0
UKG Dimensions
Notifications and Alerts
Symphony Talent, now with SmashFlyX
8.6
UKG Dimensions
Reporting
Symphony Talent, now with SmashFlyX
4.8
UKG Dimensions

Pros

Symphony Talent, now with SmashFlyX

  • Ability to track candidates engagements with requisitions
  • Personalized email campaigns
  • Ability to post requisitions in different job sites
  • Easy to integrate other systems with SmashFly
  • Talent Network Forms
Anthony Mercado | TrustRadius Reviewer

UKG Dimensions

  • Customer Service
  • Integration options
  • Staying Current with trends
Aaron Ward | TrustRadius Reviewer

Cons

Symphony Talent, now with SmashFlyX

  • Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
Austin Vaden | TrustRadius Reviewer

UKG Dimensions

  • The application is sometimes slow to load and digest changes
  • The interface is not as intuitive for a new user and requires some time spent in tutorials
  • The compliance regulations don't seem to always be the most current for our location/industry and sometimes require verification.
Anonymous | TrustRadius Reviewer

Support Rating

Symphony Talent, now with SmashFlyX

Symphony Talent, now with SmashFlyX 8.0
Based on 2 answers
I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help
Anthony Mercado | TrustRadius Reviewer

UKG Dimensions

UKG Dimensions 7.0
Based on 2 answers
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Lavanya Reddy | TrustRadius Reviewer

Alternatives Considered

Symphony Talent, now with SmashFlyX

It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others
Anonymous | TrustRadius Reviewer

UKG Dimensions

It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.
Anonymous | TrustRadius Reviewer

Return on Investment

Symphony Talent, now with SmashFlyX

  • From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
  • Some recruiters are reluctant to use smashfly because they think they're doing double effort.
Austin Vaden | TrustRadius Reviewer

UKG Dimensions

  • TOTALLY Eliminated paper timesheets & Time Off Requests
  • Assisted with Grant Fund Tracking
Aaron Ward | TrustRadius Reviewer

Screenshots

Symphony Talent, now with SmashFlyX

Pricing Details

Symphony Talent, now with SmashFlyX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Dimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Symphony Talent, now with SmashFlyX
9.8
UKG Dimensions
7.9

Support Rating

Symphony Talent, now with SmashFlyX
8.0
UKG Dimensions
7.0

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