Symphony Talent, now with SmashFlyX vs UKG Dimensions

Likelihood to Recommend

I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it

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Verified User

Team Lead in Human Resources

Hospital & Health Care Company, 10,001+ employees

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Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.

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Verified User

Manager in Information Technology

Government Administration Company, 1001-5000 employees

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Feature Rating Comparison

Symphony Talent, now with SmashFlyX

UKG Dimensions

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Customized Application Form

Resume Management

Duplicate Candidate Prevention

Candidate Search

Applicant Tracking

Collaboration

Task Creation and Delegation

Email Templates

User Permissions

Notifications and Alerts

Reporting

Pros

Ability to track candidates engagements with requisitions
Personalized email campaigns
Ability to post requisitions in different job sites
Easy to integrate other systems with SmashFly
Talent Network Forms

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Anthony Mercado

Talent (HR) Technology Analyst

RSM US LLPAccounting, 5001-10,000 employees

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Customer Service
Integration options
Staying Current with trends

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Aaron Ward

Programmer Analyst

Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees

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Cons

Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.

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Austin Vaden

Recruiting Strategy Specialist

Randstad SourcerightHuman Resources, 501-1000 employees

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The application is sometimes slow to load and digest changes
The interface is not as intuitive for a new user and requires some time spent in tutorials
The compliance regulations don't seem to always be the most current for our location/industry and sometimes require verification.

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Verified User

Project Manager in Research & Development

Graphic Design Company, 11-50 employees

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Support Rating

Symphony Talent, now with SmashFlyX 8.0

Based on 2 answers

I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help

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Anthony Mercado

Talent (HR) Technology Analyst

RSM US LLPAccounting, 5001-10,000 employees

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UKG Dimensions 7.0

Based on 2 answers

Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.

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Lavanya Reddy

Advisor

TransUnionMachinery, 1001-5000 employees

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Alternatives Considered

It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others

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Verified User

Team Lead in Human Resources

Hospital & Health Care Company, 10,001+ employees

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It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.

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Verified User

Manager in Information Technology

Government Administration Company, 1001-5000 employees

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Return on Investment

From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
Some recruiters are reluctant to use smashfly because they think they're doing double effort.

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Austin Vaden

Recruiting Strategy Specialist

Randstad SourcerightHuman Resources, 501-1000 employees

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TOTALLY Eliminated paper timesheets & Time Off Requests
Assisted with Grant Fund Tracking

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Aaron Ward

Programmer Analyst

Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Rating Summary

Symphony Talent, now with SmashFlyX

UKG Dimensions

Symphony Talent, now with SmashFlyX

UKG Dimensions