Talkdesk vs. Zoiper
Talkdesk vs. Zoiper
Product | Rating | Most Used By | Product Summary | Starting Price |
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Talkdesk | N/A | Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications. | $85 per month per user | |
Zoiper | N/A | Zoiper is a softphone, SDK and OTT application supplier, supporting the businesses of Service Providers, call centers, VoIP integrators, mobile operators, and businesses requiring immediate VoIP capabilities and compatibility implementation through service-independent softphone applications. Zoiper offers encryption for text, voice and video communications with TLS/SRTP and ZRTP, and runs in a variety of operating systems. The vendor states Zoiper does not rely on Java, Flash or .NET but… | $49.95 one-time fee |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Talkdesk | Zoiper | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Talkdesk | Zoiper | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Talkdesk | Zoiper | |
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Likelihood to Recommend | 8.2 (448 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (36 ratings) | - (0 ratings) |
Usability | 8.6 (264 ratings) | - (0 ratings) |
Availability | 9.8 (6 ratings) | - (0 ratings) |
Performance | 10.0 (5 ratings) | - (0 ratings) |
Support Rating | 8.6 (130 ratings) | - (0 ratings) |
In-Person Training | 10.0 (2 ratings) | - (0 ratings) |
Online Training | 8.4 (4 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (205 ratings) | - (0 ratings) |
Configurability | 10.0 (6 ratings) | - (0 ratings) |
Product Scalability | 10.0 (6 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (2 ratings) | - (0 ratings) |
Talkdesk | Zoiper | |
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Likelihood to Recommend | Talkdesk | Zoiper.com No answers on this topic |
Pros | Talkdesk | Zoiper.com No answers on this topic |
Cons | Talkdesk | Zoiper.com No answers on this topic |
Likelihood to Renew | Talkdesk | Zoiper.com No answers on this topic |
Usability | Talkdesk | Zoiper.com No answers on this topic |
Reliability and Availability | Talkdesk | Zoiper.com No answers on this topic |
Performance | Talkdesk | Zoiper.com No answers on this topic |
Support Rating | Talkdesk | Zoiper.com No answers on this topic |
In-Person Training | Talkdesk | Zoiper.com No answers on this topic |
Online Training | Talkdesk | Zoiper.com No answers on this topic |
Implementation Rating | Talkdesk | Zoiper.com No answers on this topic |
Alternatives Considered | Talkdesk | Zoiper.com No answers on this topic |
Scalability | Talkdesk | Zoiper.com No answers on this topic |
Return on Investment | Talkdesk | Zoiper.com No answers on this topic |
ScreenShots |