TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Teamleader

    Score6 out of 10
    Small Businesses (1-50 employees)
    Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…

    $59

    2 users/month

    Zoho One

    Score9.1 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    TeamleaderZoho One
    Editions & Modules
    Projects
    $59.00
    2 users/month
    Project Management
    $59.00
    2 users/month
    Support tickets
    $59.00
    2 users/month
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    TeamleaderZoho One
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$29 2 users/monthNo setup fee
    Additional Detailsextra user is + $12.00/user/monthMonth-to-month plans available.
    More Pricing Information
    Community Pulse
    TeamleaderZoho One
    Considered Both Products
    Teamleader
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    82%
    Implementation went as expected
    9 Answers
    Features
    TeamleaderZoho One
    Sales Force Automation
    Comparison of Sales Force Automation features of Teamleader and Zoho One
    Feature
    Teamleader
    8.6
    2 Ratings
    9% above category average
    Zoho One
    -
    Ratings
    Customer data management / contact management8.02 Ratings00 Ratings
    Workflow management5.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.02 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking10.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Teamleader and Zoho One
    Feature
    Teamleader
    8.3
    1 Ratings
    8% above category average
    Zoho One
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management7.01 Ratings00 Ratings
    Help desk management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Teamleader and Zoho One
    Feature
    Teamleader
    10.0
    1 Ratings
    26% above category average
    Zoho One
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Teamleader and Zoho One
    Feature
    Teamleader
    9.0
    2 Ratings
    16% above category average
    Zoho One
    -
    Ratings
    Task management10.02 Ratings00 Ratings
    Billing and invoicing management9.02 Ratings00 Ratings
    Reporting8.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Teamleader and Zoho One
    Feature
    Teamleader
    6.5
    1 Ratings
    16% below category average
    Zoho One
    8.4
    7 Ratings
    11% above category average
    Custom fields7.01 Ratings00 Ratings
    Custom objects6.01 Ratings00 Ratings
    API for custom integration00 Ratings8.57 Ratings
    Plug-ins00 Ratings8.47 Ratings
    Security
    Comparison of Security features of Teamleader and Zoho One
    Feature
    Teamleader
    9.0
    1 Ratings
    7% above category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability9.01 Ratings9.49 Ratings
    Role-based user permissions00 Ratings8.99 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Teamleader and Zoho One
    Feature
    Teamleader
    6.0
    1 Ratings
    23% below category average
    Zoho One
    -
    Ratings
    Compensation management6.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Teamleader and Zoho One
    Feature
    Teamleader
    10.0
    2 Ratings
    27% above category average
    Zoho One
    -
    Ratings
    Mobile access10.02 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation00 Ratings9.73 Ratings
    Benefit plan administration00 Ratings9.24 Ratings
    Direct deposit files00 Ratings9.73 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards00 Ratings8.59 Ratings
    Standard reports00 Ratings8.59 Ratings
    Custom reports00 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable00 Ratings8.06 Ratings
    Accounts receivable00 Ratings8.26 Ratings
    Global Financial Support00 Ratings7.34 Ratings
    Primary and Secondary Ledgers00 Ratings6.03 Ratings
    Journals and Reconciliations00 Ratings7.54 Ratings
    Configurable Accounting00 Ratings8.04 Ratings
    Standardized Processes00 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    9.4
    4 Ratings
    17% above category average
    Inventory tracking00 Ratings9.34 Ratings
    Automatic reordering00 Ratings9.23 Ratings
    Location management00 Ratings9.74 Ratings
    Order Management
    Comparison of Order Management features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    8.9
    7 Ratings
    12% above category average
    Pricing00 Ratings9.17 Ratings
    Order entry00 Ratings9.26 Ratings
    Credit card processing00 Ratings9.44 Ratings
    Cost of goods sold00 Ratings9.14 Ratings
    Order Orchestration00 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management00 Ratings7.37 Ratings
    Cash and Asset Management00 Ratings7.14 Ratings
    Travel & Expense Management00 Ratings8.75 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.25 Ratings
    Period Close00 Ratings6.44 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    8.0
    6 Ratings
    12% above category average
    Project Planning and Scheduling00 Ratings9.56 Ratings
    Task Insight for Project Managers00 Ratings8.66 Ratings
    Project Mobile Functionality00 Ratings6.35 Ratings
    Definable Resource Pools00 Ratings7.54 Ratings
    Grants Management
    Comparison of Grants Management features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management00 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    8.0
    3 Ratings
    12% above category average
    Bids Analyzed and Compared00 Ratings8.83 Ratings
    Contract Authoring00 Ratings7.52 Ratings
    Contract Repository00 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.01 Ratings
    Supplier Management00 Ratings8.03 Ratings
    Risk Management
    Comparison of Risk Management features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository00 Ratings9.12 Ratings
    Control Management00 Ratings9.33 Ratings
    Control Efficiency Assessments00 Ratings8.13 Ratings
    Issue Detection00 Ratings9.62 Ratings
    Remediation and Certification00 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization00 Ratings9.01 Ratings
    Transportation Execution Management00 Ratings8.01 Ratings
    Trade and Customs Management00 Ratings8.01 Ratings
    Fulfillment Management00 Ratings8.72 Ratings
    Warehouse Workforce Management00 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    8.4
    1 Ratings
    12% above category average
    Production Process Design00 Ratings8.01 Ratings
    Production Management00 Ratings8.01 Ratings
    Configuration Management00 Ratings9.01 Ratings
    Work Execution00 Ratings8.01 Ratings
    Manufacturing Costs00 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    8.5
    3 Ratings
    15% above category average
    Forecasting00 Ratings7.32 Ratings
    Inventory Planning00 Ratings9.01 Ratings
    Performance Monitoring00 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Teamleader and Zoho One
    Feature
    Teamleader
    -
    Ratings
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management00 Ratings9.01 Ratings
    Product Master Data Management00 Ratings8.01 Ratings
    Best Alternatives
    TeamleaderZoho One
    Small Businesses
    Salesflare
    Score10 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Acumatica
    Score8.8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamleaderZoho One
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.4
    (12 ratings)
    Usability
    8.0
    (1 ratings)
    8.9
    (10 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.5
    (1 ratings)
    User Testimonials
    TeamleaderZoho One
    Likelihood to Recommend
    Teamleader
    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Incentivized
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Teamleader
    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Teamleader
    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Usability
    Teamleader
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Support Rating
    Teamleader
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Incentivized
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    Alternatives Considered
    Teamleader
    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Incentivized
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Return on Investment
    Teamleader
    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    Teamleader Screenshots

    Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices