CRM in Cloud by TeamSystem vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CRM in Cloud by TeamSystem
Score 9.6 out of 10
N/A
CRM in Cloud is TeamSystem's CRM software designed to ensure the effective management of customers and a sales network. The Cloud CRM software is presetned as ideal for small and medium-sized businesses that want an agile and fast CRM capable of managing every stage of the sales cycle: lead generation, sales processes, marketing campaigns and detailed analysis of results.N/A
Vtiger
Score 9.0 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
CRM in Cloud by TeamSystemVtiger
Editions & Modules
No answers on this topic
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
CRM in Cloud by TeamSystemVtiger
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$10 / user / month
Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
CRM in Cloud by TeamSystemVtiger
Features
CRM in Cloud by TeamSystemVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
24% above category average
Vtiger
9.3
9 Ratings
17% above category average
Customer data management / contact management10.01 Ratings10.09 Ratings
Workflow management10.01 Ratings9.09 Ratings
Opportunity management10.01 Ratings9.09 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings9.09 Ratings
Contract management10.01 Ratings9.07 Ratings
Quote & order management10.01 Ratings9.07 Ratings
Interaction tracking00 Ratings10.07 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
26% above category average
Vtiger
8.5
7 Ratings
10% above category average
Case management10.01 Ratings8.07 Ratings
Call center management10.01 Ratings00 Ratings
Help desk management10.01 Ratings9.07 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
25% above category average
Vtiger
6.5
7 Ratings
18% below category average
Lead management10.01 Ratings7.07 Ratings
Email marketing10.01 Ratings6.07 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CRM in Cloud by TeamSystem
9.3
1 Ratings
19% above category average
Vtiger
8.7
9 Ratings
12% above category average
Task management10.01 Ratings8.07 Ratings
Billing and invoicing management10.01 Ratings9.08 Ratings
Reporting8.01 Ratings9.08 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CRM in Cloud by TeamSystem
9.0
1 Ratings
16% above category average
Vtiger
8.7
8 Ratings
12% above category average
Forecasting9.01 Ratings7.07 Ratings
Pipeline visualization00 Ratings10.07 Ratings
Customizable reports00 Ratings9.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
CRM in Cloud by TeamSystem
9.5
1 Ratings
21% above category average
Vtiger
8.7
9 Ratings
12% above category average
Custom fields9.01 Ratings10.09 Ratings
Custom objects9.01 Ratings7.08 Ratings
Scripting environment10.01 Ratings00 Ratings
API for custom integration10.01 Ratings9.07 Ratings
Security
Comparison of Security features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
17% above category average
Vtiger
8.0
9 Ratings
5% below category average
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions10.01 Ratings8.09 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
29% above category average
Vtiger
8.0
6 Ratings
7% above category average
Social data10.01 Ratings00 Ratings
Social engagement10.01 Ratings8.06 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
29% above category average
Vtiger
-
Ratings
Marketing automation10.01 Ratings00 Ratings
Compensation management10.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
27% above category average
Vtiger
10.0
6 Ratings
27% above category average
Mobile access10.01 Ratings10.06 Ratings
Best Alternatives
CRM in Cloud by TeamSystemVtiger
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CRM in Cloud by TeamSystemVtiger
Likelihood to Recommend
10.0
(1 ratings)
9.0
(9 ratings)
Usability
10.0
(1 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
CRM in Cloud by TeamSystemVtiger
Likelihood to Recommend
TeamSystem
Its managing the leads and maketing campaigns its good and catalogue creation is not useful much
Read full review
Vtiger
vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
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Pros
TeamSystem
  • Email marketing
  • Mananing database of the customer
  • Managing timeline
Read full review
Vtiger
  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
Read full review
Cons
TeamSystem
  • catalogue creations
  • Customised reports
  • Workplan
Read full review
Vtiger
  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Read full review
Usability
TeamSystem
Because its provided a one solutions for all business needs
Read full review
Vtiger
In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
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Support Rating
TeamSystem
No answers on this topic
Vtiger
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
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Alternatives Considered
TeamSystem
All other procuts and not user friendly and expensive too
Read full review
Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
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Return on Investment
TeamSystem
  • Well organised
  • Time shaving
  • Increased producitivity by 60%
Read full review
Vtiger
  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Read full review
ScreenShots

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger