TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CRM in Cloud by TeamSystem

    Score9.3 out of 10
    N/ACRM in Cloud is TeamSystem's CRM software designed to ensure the effective management of customers and a sales network. The Cloud CRM software is presetned as ideal for small and medium-sized businesses that want an agile and fast CRM capable of managing every stage of the sales cycle: lead generation, sales processes, marketing campaigns and detailed analysis of results.N/A

    Vtiger

    Score9 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    CRM in Cloud by TeamSystemVtiger
    Editions & Modules
    No answers on this topic
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    CRM in Cloud by TeamSystemVtiger
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Features
    CRM in Cloud by TeamSystemVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    24% above category average
    Vtiger
    9.3
    9 Ratings
    17% above category average
    Customer data management / contact management10.01 Ratings10.09 Ratings
    Workflow management10.01 Ratings9.09 Ratings
    Opportunity management10.01 Ratings9.09 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings9.09 Ratings
    Contract management10.01 Ratings9.07 Ratings
    Quote & order management10.01 Ratings9.07 Ratings
    Interaction tracking00 Ratings10.07 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    26% above category average
    Vtiger
    8.5
    7 Ratings
    10% above category average
    Case management10.01 Ratings8.07 Ratings
    Call center management10.01 Ratings00 Ratings
    Help desk management10.01 Ratings9.07 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    26% above category average
    Vtiger
    6.5
    7 Ratings
    17% below category average
    Lead management10.01 Ratings7.07 Ratings
    Email marketing10.01 Ratings6.07 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    9.3
    1 Ratings
    19% above category average
    Vtiger
    8.7
    9 Ratings
    12% above category average
    Task management10.01 Ratings8.07 Ratings
    Billing and invoicing management10.01 Ratings9.08 Ratings
    Reporting8.01 Ratings9.08 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    9.0
    1 Ratings
    16% above category average
    Vtiger
    8.7
    8 Ratings
    13% above category average
    Forecasting9.01 Ratings7.07 Ratings
    Pipeline visualization00 Ratings10.07 Ratings
    Customizable reports00 Ratings9.08 Ratings
    Customization
    Comparison of Customization features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    9.5
    1 Ratings
    22% above category average
    Vtiger
    8.7
    9 Ratings
    13% above category average
    Custom fields9.01 Ratings10.09 Ratings
    Custom objects9.01 Ratings7.08 Ratings
    Scripting environment10.01 Ratings00 Ratings
    API for custom integration10.01 Ratings9.07 Ratings
    Security
    Comparison of Security features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    17% above category average
    Vtiger
    8.0
    9 Ratings
    5% below category average
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.01 Ratings8.09 Ratings
    Social CRM
    Comparison of Social CRM features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    28% above category average
    Vtiger
    8.0
    6 Ratings
    6% above category average
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings8.06 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    28% above category average
    Vtiger
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of CRM in Cloud by TeamSystem and Vtiger
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    27% above category average
    Vtiger
    10.0
    6 Ratings
    27% above category average
    Mobile access10.01 Ratings10.06 Ratings
    Best Alternatives
    CRM in Cloud by TeamSystemVtiger
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CRM in Cloud by TeamSystemVtiger
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (9 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    CRM in Cloud by TeamSystemVtiger
    Likelihood to Recommend
    TeamSystem
    Its managing the leads and maketing campaigns its good and catalogue creation is not useful much
    Incentivized
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    TeamSystem
    • Email marketing
    • Mananing database of the customer
    • Managing timeline
    Incentivized
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    TeamSystem
    • catalogue creations
    • Customised reports
    • Workplan
    Incentivized
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Usability
    TeamSystem
    Because its provided a one solutions for all business needs
    Incentivized
    Read full review
    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
    Read full review
    Support Rating
    TeamSystem
    No answers on this topic
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
    Read full review
    Alternatives Considered
    TeamSystem
    All other procuts and not user friendly and expensive too
    Incentivized
    Read full review
    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
    Read full review
    Return on Investment
    TeamSystem
    • Well organised
    • Time shaving
    • Increased producitivity by 60%
    Incentivized
    Read full review
    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger