OpenText™ Core Email Threat Protection vs. Trend Micro InterScan Messaging Security

I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.

Incentivized

Trend Micro InterScan Messaging Security is well suited for bigger companies with huge numbers of incoming and outgoing emails. It is really easy to configure, and once setup, there is not much to be done. So this requires minimal administration efforts. However, as the reporting is weak, if this is essential for a company, then it would be better to look into other alternatives.

Incentivized

• Makes it easy for those receiving emails to create an account and retrieve the email.
• Peace of mind knowing emails are secure, and can be tracked.
• Monitoring inbound email threats is easy.
• Support has been very quick resolving or explaining support tickets I've created.

Incentivized

• Deep Discovery analyzer provides sandboxing and deep threat analyses
• DLP capabilities are also good. It has a number of pre defined DLP templates
• Works very well against targeted attacks
• Lowers impact at the email gateway as it filters away the email in the cloud

Incentivized

• The admin interface seems a bit shabby. It's time for a refresher course.
• Being able to modify our own security word without having to contact Zix.
• Users may not enjoy needing to log in to access messages through the secure site.

Incentivized

• Higher false positive rate for Spam detection.
• Logging can be difficult to search.

Incentivized

It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

Incentivized

It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.

Incentivized

Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

Incentivized

Easy to use, easy to pull data, easy to see what is going on in our specific environment.

Incentivized

Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter

Incentivized

Trend Micro InterScan Messaging Security is much cheaper than Kasprsky Security for Email Server. Trend Micro InterScan Messaging Security is easier to install and the maintenance effort required is much less than this required by Kasprsky Security for Email Server. However Kasprsky Security for Email Server does have a better GUI and does indeed offer a better protection degree. However, taking into account that both were tested behind a firewall, most of the threats had already been eliminated there...

Incentivized

• Protecting patient information
• Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
• Pretty easy to use if you don't make many customizations to it.

Incentivized

• We have been able to see threats more easily now than before and have become more aware towards them
• The IT infra footprint has become more secure and controlled

Incentivized