TurboBid vs. Viewpoint Spectrum

It is very adaptable to our business plan. Also, it is very cost-effective than any other software I used while working with previous companies. Also, as previously mentioned it helps a lot with our takeoffs, customers know what the job consists of, and what our costs are, and make it easy to pass on job management items to others.

Incentivized

The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.

Incentivized

• Allows for the creation of customization reports and bid packages.
• Users can generate formal proposals.
• The program also has quantity take-off capabilities.
• Estimating, needless to say.

Incentivized

• Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project.
• HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use.

Incentivized

• People skills
• Honesty
• Guarantee their product works
• Unable to get an up to date suppliers price list

• Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
• Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
• The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.

Incentivized

The product is working for us and the cost to implement a new system does not warrant the expense.

Incentivized

There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly

Incentivized

I've never seen Spectrum down

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

Incentivized

I dealt with one individual and the owner. After making me feel stupid for not being able to get an up to date price list from my suppliers, they decided to try. There were unsuccessful as well. The right thing to do would have been to refund my money, but they refused to do that. I was lied to and basically called a liar on many occasions (including in emails). I have never had an experience like this with a company before. Most of the other companies guarantee their products and would refund your money if something was wrong, didn't work or you were unsatisfied. Not this company! They could care less once they have their money.

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

Incentivized

Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

Incentivized

My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.

Incentivized

We selected TurboBid because it was very cost-effective. The adaptability to use this program is also very easy and guidable. The database has a very large capacity. Along with the accuracy of the program as well. As you can see there are many reasons to go with TurboBid as it delivers to the contractors with ease.

Incentivized

I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.

Incentivized

You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• Evaluated the costs associated with a project.
• Determine the profitability of a project.
• Compare bid proposals to understand which subcontractor is best suited for the project.

Incentivized

• [In my opinion,] it takes at LEAST twice as long to do our jobs now.
• [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields.
• [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless.
• [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it.
• [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware!