Twizo vs. Webroot Endpoint Protection

Twizo is a messaging portal that helps us boost productivity and increase collaboration between work teams. It's a simple solution that allows us to reach customers anywhere using multiple communication options, and the campaign reporting and monitoring function help us obtain better results and make better decisions for the special operation of the company.

Incentivized

The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.

Incentivized

• Twizo is an online communication tool that allows us to target users with greater precision using multiple options such as SMS, surveys, and data insights through a simplified mechanism with user management and automatic notifications. It is a simple platform that allows us to connect with people around the world.
• We use Twizo to communicate with clients in a safe and effective way, thus increasing productivity, reducing costs, and collaborating intelligently. It is an online solution that through SMS allows us to carry out campaigns and reach our clients anywhere.

Incentivized

• It is very light weight and does not tax the computers resources
• Has a quick scan and does not take forevere when scanning
• It's central management on the web makes it easy to use and gives tons of control for Admins

Incentivized

• Twizo is an online solution that provides flexible resources and features to communicate with the world from a visually pleasing interface and a simple platform that is easy to configure. It is a solution that facilitates the way in which we connect with the interests of our clients, addressing them with greater precision. It is a complete tool that is directed in the right direction, its characteristics are adjusted to our needs, and it is the main reason for use to highlight its fabulous features.

Incentivized

• There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings.
• Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer.
• Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution.

Incentivized

It has proven successful so far in our environment for controlling malware/virus outbreaks.

Incentivized

Like I said before, sometimes I can't find what I need to change a setting.

Incentivized

Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.

Incentivized

I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.

Incentivized

Twizo offers the best telecommunications experience ever seen through a simple and secure platform with pleasant colors and ease of configuration, it is a platform that has been of great help to keep us active in line with our campaigns, increasing sales and productivity. It is an easy-to-use tool that does not require heavy downloads or complexity and works to the fullest.

Incentivized

We found other products to be able to detect malware and malicious URL's better than Webroot Endpoint Protection. Thus, we moved away from Webroot Endpoint Protection. Also, over the years, there were at least 2 big mistakes by Webroot, where our business applications were flagged as malicious as a false positive. Webroot did a public apology, but those mistakes were highly disruptive.

Incentivized

• We have obtained great results in our organization with Twizo, it is a communications panel that shows no barriers, thus facilitating the approach to our clients, increasing productivity and efficiency in decision-making, as well as balancing work.

Incentivized

• The licenses are pretty expensive but less costly than an actual malware infestation.
• We have tremendous peace of mind knowing that our machines and communications are secure.
• Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.

Incentivized